I bought the cryorig H7 Quad Lumi and it came with a defective backplate.
The instructions states that the hexagon pillars should be fitted into the respective AMD hole on the backplate until it is snap locked. However, mine is unable to lock. The pillars can easily be pushed out of the groove, so it is impossible to fit the front plate in place.
Can i ask for a replacement backplate and a set of pillars? Does other cryorig AM4 kit works with the quad lumi?
The instructions states that the hexagon pillars should be fitted into the respective AMD hole on the backplate until it is snap locked. However, mine is unable to lock. The pillars can easily be pushed out of the groove, so it is impossible to fit the front plate in place.
Can i ask for a replacement backplate and a set of pillars? Does other cryorig AM4 kit works with the quad lumi?