Please do not buy Lady Americana in SG because the distributor here (showroom at Kaki Bukit) has been postponing my delivery a few times and till now still unable to commit a delivery date (it has been more than one month since we make arrange for the delivery). They are not in a stable condition (heard feedbacks from other mattress companies recently and judging from their current situation) and I am very worried that they will not deliver my items. It was very hard to call them and when confronted, they said it is because of bad reception at their showroom -.-“. When we go down to their showroom to get an answer and our money back, they could not provide because their boss was overseas dealing with issues with supplier. Even if their products are OK, they are the kind of business who potentially turn their back on the customers. Even if they tide over their issues now, they potentially have such problems arising again in future. Credibility is important. If they cannot deliver what they promise, they should not be in the business.
We decided on them when we went for bed-shopping at the home furnishing fair at EXPO. I think the organisers should not let them participate in any of the fairs in future. Although it is not fair to the rest, these fairs at EXPO have not given me a good impression. The curtain/blinds business I engaged from the fair have been very disappointing too, still pending some issues with them too.