Not true, I sent outside my 4 month old Mz3, TEK told me warranty will be void if non original Mazda parts were used.
I didn't pay a single cent going this route despite (read the next reply below)
Being more expensive is fine. I send in for repairs, I know I sure win the case with video, their price is at least 2.5% what the workshop did for me, $2,500 for 1 head light unit
I also told them claim 3rd party, I am willing to rent my own courtesy, pay for everything then counter claim once insurance settles.
Guess what?
TEK: We have no slots now, you come back in Jan for surveyor to check, then after CNY we should be able to slot you in for repairs.
My dec was in early-mid Dec. They expected me to wait 3 months for the repairs...
<insert come I clap for you gif>