hi, I have a situation.
a) Bought a 9650 export set. went to check pin and imei validity, it says : "Your device has not yet been registered with the network. Please refer to the Getting Started documentation on how to register your device before you continue. .......", so I assume that my device pin was not blacklisted or clone.
b) I'm not on BIS, im just on the surflite Data plan from Starhub. When I plug and play my sim into my 9650, I can surf internet using bold and Opera. I can even download whatsapp and use it. However, about 20 mins later, all internet connection fails, can oni call and recieve sms. The phone has to be resetted (by taking out batt or by press alt, aA and del keys). after resetting, all back to normal, can surf and whatsapp but again, only for 20+ min, problem resurface again.
my qns:
1) Base on my discription (a), Is my pin being released by previous owner?, definitely from US as its a unlock Sprint (US Telco) device.
2) base on (b), its that normal for a non-BIS user to experience such situation? or there are other reasons to suggest this e.g some settings error?
3) any other ways to solve (b), less converting to a BIS?
thanks for reading and hope someone can help me on this.