hi, I would like to share my 1 year plus experience using SCB online trading platform. Now I am using another platform.
Advantages:
1) low commissions (main benefit)
2) some news feed/analyst reports
Disadvantages:
1) online platform very lumbersome, hard to trade relative to other platforms
2) hard to get real time quotes in one screen. have to go into each stock and click on ‘refresh’ to get real time quote.
3) this is the very painful part – very slow in informing about rights issues. and don’t send the full rights prospectus, unlike when your stocks are in CDP. Only send one sms or letter and it’s usually later than the mails I receive from CDP on rights issue.
4) Does not reflect my warrant value and info on my online account. e.g. for Olam warrants. Said online platfom does not support warrant trading. Said that I have to call trading desk if i want to ask about my values and trade. And I only know my trade results end of the trading day if it is done by trading desk.
5) Sometimes trade execution is super slow. For eg., I submit a price that is at the current market price (as checked from another trading platform) and with sufficient volume, but the SCB trade just gets acknowledged but not executed for very long.