aucheukyan
Master Member
- Joined
- Jun 27, 2009
- Messages
- 4,575
- Reaction score
- 284
Today is really a WTF day for me in Gunpla...
Am 80% complete for my PG 00 Gundam, and target to complete the whole thing by this weekend.
Today was building the hands, at the moment open the plastic bag containing the springs and screw (for the 'GN Drive', aka the joint), ONLY REALIZE THAT SOME PARTS ARE MISSING.
WTF !? Bought a whole nice box of PG gundam and now missing 2 packs of components?
Dunno why suddenly feels so tire now, no idea how to complaint this to Bandai, and no idea how to request the component...
taken from hobbyfanatics
*Take pictures of the damaged parts or sprews that have missing parts;
* Email bandaiactionkit@bandai.co.jp with a description of your problem (including which product you own) and the pictures that you took;
* If Bandai Japan accepts your request, they would ask you for your name, your address, your phone number and the part numbers that you are requesting;
* Send the requested information back to Bandai;
* Replacement parts should arrive in 1-2 weeks by EMS.
they say its very slow........ but its free anyway, up to 4 parts for replacements