Hi, i bought a transformer pad tf300tg on 22 Jun as a birthday present for my kid. It has been giving us problems since the onset and i've been to the service centre 3 times (6 TIMES if you count the sending and collecting)
On 25 Jun, i sent the tablet to the service centre and asked for a possible 1-for-1 exchange (since it was meant to be a gift, and we hardly touched it as the problems came with the box). It was rejected outright.
I showed the service staff how the tablet flickers from screen to screen without any input and touch.
It took more than a week before the service centre said the tablet was repaired and for me to collect it back. I suspected it was a faulty touch screen, but i believe the service staff did little less than a hardware reset. They assured me the problem was fixed, but OBVIOUSLY IT WASN'T!
The second time i was down at the centre, the problem didn't surface there and then (you know how it goes; when you want it to show, if wouldn't show). I was turned back, since they wouldn't accept my verbal description. They said it's probably due to the apps i installed and told me to:
-- reset the tablet myself
-- install 1 app, monitor for a few days, before installing other apps
OBVIOUSLY IT DIDN'T WORK AGAIN
I did a reset and the screen was flickering again (before i even installed a single app!)
I video-recorded all the anamolies and showed it to the service centre on my third try. After collecting the tablet again on 26 Jul -- they told me they replaced some rubber parts and reset the hardware.
I asked them if they're sure this time round that it has been totally fixed. A resounding YES, followed assurances that they have done thorough testing.
As it was 7.30pm and after closing hours, i left it as it is.
Guess what?
THE SAME PROBLEM resurfaces 10 mins after my kid got a hold on it at home.
I'm at the end of the tethers; it's a TOTAL WASTE OF MY TIME (i have to wait on average 1 hour each time, not to mention the leave taken, the time to travel there) and MONEY!
WHAT ELSE CAN I DO NOW??
(Throw it into the rubbish, said my 8-year old boy ...)