Yowzer
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Originally Posted by Sea Sonic Rep View Post
Hi All, my apologies for the late update, our HQ wanted to be certain of their test results prior to any posting.
Our QA team has tested a very large sample set of the cables which were delivered to our factory and found every unit to be within specification. Through testing by our QA team, they have found that if the inner diameter of the female pin on the PCIe cable connector is slightly larger than spec, so even though the connection is properly made, the high load of the high power VGAs will cause the connector to overheat. This is why we see this issue happen with the R280/290 & 7950, 70 & 90 cards.
We are now auditing our suppliers, this will take some time as we must check their process, QC, etc. The material usage is all correct so it can be something during protection that caused the issue, this is still to be confirmed.
In the meantime, we are preparing some extra PCIe cables from our factory, with extra testing for size compliance, and should be ready in 2 weeks +/-, so if anyone would like to have replacement cables, please contact us at: support@seasoniceu.com, regardless of your geographic location.
Please provide the following:
Full model number
Serial number
A copy of the purchase invoice
The type of VGA cards used
Full name & mailing address
Thank you.
This seems to be a new issue. Anyone encountered this problem? And we can rma also?
So seasonic saved me from a fire, or did it? - Page 16