Danil82
Member
- Joined
- Aug 9, 2009
- Messages
- 116
- Reaction score
- 2
https://www.facebook.com/photo.php?fbid=113337389021679&set=o.193001976881&type=3
Above is the link of the screenshot email correspondence with Creative staff.
Below is the chronogical events of my experience.
Received product 30.04.2014.
Found product great.
Used on desk top only
Used it a little often but not daily.
Family members complain music are muffled and not clear.
Started to show signs of charging issue within first year.
Signs got more frequent and to the point of not able to switch on the speaker
Product failed finally dated 04.10.2015.
Contacted creative technical support.
Guided me to test by plugging in power cord in.
Told tech the power lights only flashes once after plug in.
Was told product has hardware issue without second test.
Was offered to buy a new product.
Was expecting a quote of a reasonable fee to repair the unit, but didn't even get one.
Disclaimer: i am not here to expect anything. I am here to inform others. If you want to try their product, make sure this is really what you can accept too.
Above is the link of the screenshot email correspondence with Creative staff.
Below is the chronogical events of my experience.
Received product 30.04.2014.
Found product great.
Used on desk top only
Used it a little often but not daily.
Family members complain music are muffled and not clear.
Started to show signs of charging issue within first year.
Signs got more frequent and to the point of not able to switch on the speaker
Product failed finally dated 04.10.2015.
Contacted creative technical support.
Guided me to test by plugging in power cord in.
Told tech the power lights only flashes once after plug in.
Was told product has hardware issue without second test.
Was offered to buy a new product.
Was expecting a quote of a reasonable fee to repair the unit, but didn't even get one.
Disclaimer: i am not here to expect anything. I am here to inform others. If you want to try their product, make sure this is really what you can accept too.
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