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IMAC 2017 Backlight bleeding problem

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Old 28-12-2017, 12:05 AM   #1
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IMAC 2017 Backlight bleeding problem

I had a late 2015 IMAC I think I didn't notice the issue.

I just got my new iMac I immediately notice the back light bleeding issue when I power up the Mac. It's particularly noticeable at the lower right corner when I view a photo with black background.

Do any of you have this issue ? Should I return for another one ?
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Old 28-12-2017, 10:06 AM   #2
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Check physical set at apple store, etc.
Shld not have this type of issue.
I guess little bit is fine. But if too much, exchange it.
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Old 30-12-2017, 04:15 PM   #3
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Check physical set at apple store, etc.
Shld not have this type of issue.
I guess little bit is fine. But if too much, exchange it.
it's quite obvious if i have a screen saver with a black background.. how does the exchange work ? i ordered mine online.
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Old 30-12-2017, 05:45 PM   #4
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it's quite obvious if i have a screen saver with a black background.. how does the exchange work ? i ordered mine online.
call their hotline to have it replaced.
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Old 01-01-2018, 09:56 PM   #5
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call their hotline to have it replaced.
Any idea how it works ? Will they come and take it back and send u a new one?

Went to Apple store and ask the staff about this backlit bleeding issue with imac and the staff said they have never encounter anything like this ?

What a joke...this backlight bleeding issue is quite widely reported and they can tell me straight in the face that they have not encountered such issues.
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Old 01-01-2018, 10:05 PM   #6
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Any idea how it works ? Will they come and take it back and send u a new one?

Went to Apple store and ask the staff about this backlit bleeding issue with imac and the staff said they have never encounter anything like this ?

What a joke...this backlight bleeding issue is quite widely reported and they can tell me straight in the face that they have not encountered such issues.
I guess most ppl who buy iMac will get through on9. So staff at store will seldom or nv c this issue?

Just call. They will arrange DHL to collect full set. once they acknowledge received item in full, they will proceed to send u a replacement set. 1-1 replacement.
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Old 02-01-2018, 11:39 AM   #7
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thanks. will call them .



it's not very clear but you can see that patch from top to the lower right corner. i took a pic of my OLED TV, totally black.
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