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Old 25-09-2017, 05:21 PM   #1
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Apple id issue

Got a problem. I did a proper reset on my apple watch and unpair it with my iPhone to pass it to my friend as he wanted to try out Apple watch functionality.

My friend paired it with his iPhone and used it. He returned me without properly unpairing it with his iPhone. He just did a reset from the watch itself.

When I tried to pair it with my iPhone, I got the attached error indicating that it is still paired to another apple id. As my friend is in camp, what can I do?



Or it can only be resolved if the proper unpairing is done with his iphone?

Last edited by Extremme; 25-09-2017 at 05:25 PM..
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Old 25-09-2017, 06:10 PM   #2
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During the unpairing, he should have turned off Find My iPhone (Watch) feature.

I have encountered this issue as well when I just reset the watch but not the Find My iPhone as well.

The only way so far is to get his Apple ID to unlock it.
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Old 25-09-2017, 06:14 PM   #3
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Sigh meaning have to wait for him to come out of camp. He will not share his password which I can understand why.
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Old 25-09-2017, 09:39 PM   #4
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Your friend need to go to his iphone settings, under his apple id check whether apple watch still inside his list of devices. If yes, tap the apple watch and remove it from this apple id.
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Old 26-09-2017, 06:25 AM   #5
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Your friend need to go to his iphone settings, under his apple id check whether apple watch still inside his list of devices. If yes, tap the apple watch and remove it from this apple id.
Called Apple Support. Apparently only 2 ways to do it.My friend's iphone has to be beside the watch to do a proper unpair. The other way is to email to Apple with your proof of ownership which needs our receipt etc and it will take about 18 days to remove the lock on their end .
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Old 26-09-2017, 09:20 AM   #6
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Called Apple Support. Apparently only 2 ways to do it.My friend's iphone has to be beside the watch to do a proper unpair. The other way is to email to Apple with your proof of ownership which needs our receipt etc and it will take about 18 days to remove the lock on their end .
What I mentioned was the last steps that need to be done manually besides those "proper unpair". You can unpair the phone & watch but you can't remove the watch locked to his apple id. Hope you got my point so you don't need the phone physically besides the watch.
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Old 27-09-2017, 11:22 AM   #7
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tell your friend to login to his Find my iphone, then he can remove the watch from there using "remove from account"

it is mentioned here:
https://support.apple.com/en-sg/HT201351
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