Singtel Broadband Mobile slow these few days?

[kisskiss]

Hi,

I am experiencing slow connections to forums like this, banking facilities and some common search engine website like yahoo.com.sg / google.com.sg

Do you guys experience too?

I try to [CMD] ping yahoo.com and there is packet losses...

Is it modem device, laptop or software issue here? :(

Or simple pay peanut get money deal? since i on 512kbps?

TQeeee...

[alextas]

I've the same issue since this morning.

This morning(9am) called up Singtel to check on their network, they said will call back to update me, until now no call. :s27:

[war3craft2003]

I also having the same problem for the past few days...but it seem normal when downloading files or streaming video....I tried speedtest also normal.

I am on 1.8mps plan and most of the time its below 100kps speed...really piss off.

I have complained to Singtel and waiting for their reply.

[liangtam]

No issues yet :D

[mosmos]

yes it's very bad here in tuas, i can't even load gmail. :(

[kisskiss]

So it a common problem? Now i surfing using home PC.. can surf better than before 8am. But still a bit strange feel.

I am kinda of worry whether my hardware or software is the main issue here.

TQEee..

Can anyone explain in detail what connection prob u guys encounter?

Thanks.

[mikengtw]

I also face the same problem here at Ang Mo Kio in my office now, it keep on slow down
even as I am uploading to my FTP . Don't know Singtel is it upgrade network or something
else..?? Would anyone care to tell us what going on..????

[kisskiss]

The uncertainly of the whole issue kept me worry...

I called Singtel; they simple tell me they will restart 'dun know what' and ask me try again.
Not helping at all.

When ask about their services, they say no people report anything to them. The connection deem OK.
OMG...

So many people experiencing the same issue as me? I not alone?

Thanks.

TQeeee...

[eD1s0n]

connection quite slow these past 2~3 days in AMK area
sometimes even getting 0 transfer speed.....

[nicholaslee]

yes is been slow

[hawkwind]

Barely crawling whole of today.

[pb]

At Anchorvale, Sengkang, also slow intermittently and on some sites (like this one)
. Interestingly, some sites like mail.yahoo.com are very fast.

Does anyone know what the colour of the lights on the Samsung mean? I can;t find that info in the manual. Thanks!

[mikengtw]

Ok here is my update I did call Singtel about the matter, they also said was very normal. But
I don't want to ask anymore so I end the call , and try reboot system again see if it was my
notebook giving me the problem.

And it was back to normal now surf speed, but still can feel abit slow don't know is it the
network problem, cause me now in the office at Jurong can feel abit lag like dat. :s11:

[benedict888]

veri normal? haha

tell them this should not be normal at all

[pb]

I hope it doesn't become like M1....

[pkchukiss]

Tried at Dover, Singapore Polytechnic; I couldn't even load SingTel's own homepage on the service. I haven't complained yet, since I was busy, but if it persists tomorrow, I'll disturb them

[kisskiss]

I called them again.

Asking them for a solution. Talked to them for more than half hour. Ask me printscreen the packet losses for them to see.. I did accordingly.

What anger me most, is they dun even know the real meaning behind [PING] & light indication on the Huawei Modem. The person I spoke to is duty manager. I urged them to upgrade themselve to serve their customer better.

Nevertheless, the duty manager will update me tomorrow again. It seem that they must upgrade to serve us better. Like able to troubleshoot whether who's prob ...

Anyway now i can surf a bit better...

TQEeee....

[liangtam]

was using in school today, no problem ah...

[war3craft2003]

Ok heres my finding...I am on 1.8mps plan

Problem
When loading a web page it hangs when load halfway...got to keep refreshing to get full page load. Most of the time speed barely around 100kps but sometimes back to normal.

Streaming with Sopcast and Youtube no problem like normal.

Location
1) At my parents plc with E220 at Upp Serangoon same problem
2) At my sis-in-law at TPY with PDA same problem. She using E220 also experience same problem.
3) At my home in YCK with E220 same problem

Few days ago called Singtel CSO and they say will reset my network...same problem no help at all. Made another complain waiting for their reply.

If they still tell me its normal...I am going to consider switch to Starhub.

[kisskiss]

Ok heres my finding...I am on 1.8mps plan

Problem
When loading a web page it hangs when load halfway...got to keep refreshing to get full page load. Most of the time speed barely around 100kps but sometimes back to normal.

Streaming with Sopcast and Youtube no problem like normal.

Location
1) At my parents plc with E220 at Upp Serangoon same problem
2) At my sis-in-law at TPY with PDA same problem. She using E220 also experience same problem.
3) At my home in YCK with E220 same problem

Few days ago called Singtel CSO and they say will reset my network...same problem no help at all. Made another complain waiting for their reply.

If they still tell me its normal...I am going to consider switch to Starhub.
What you experienced is what i had.

TQeeee

[Maserati]

Yesterday 23/5 from morning till 5 it hardly load some pages can't even do speedtest
However after 5pm it was slightly better but I going home liao

[kisskiss]

So presume something is not right on the network? I am doing fine now. But occasionally still need to press F5.

TQeee...

[foker]

i cant even maintain my "link" status for more than 3 mins before disconnecting. from 8.30am till now.. K N N SNBB!!!!!!!!!!!!!!

[kisskiss]

The best part - supposedly surfing pages of govt should be smooth... Now i am having hard time connecting to gov.sg!

The manager promise to update me today by calling me. We should see how it goes. I not be nasty lady here, I just want an explanation why is it so...

If it your traffic, tell me! Do not simply brush me off by saying ' our connection is OK, i shall reset your connection now. Please try again later ' What is this? Bull or Frog?

It really getting on my nerves.

Singtel... Please tell me what going on... your traffic got problem or I am giving you the problem?

TQeeee.....

[war3craft2003]

It seems like not just me having the problem so I dont expect another "its not their network problem" answer.

At least waive my subsciption for this month. Really frustrating to surf web and waste of time to keep refreshing.

Kisskiss...keep us updated...dont let them off so easily. :)

[rucifer]

for me not much of a slow connection problem, but its the annoying "dns server cannot be found" problem on certain oversea web. Sometimes can see sometimes got this error.

[kisskiss]

It seems like not just me having the problem so I dont expect another "its not their network problem" answer.

At least waive my subsciption for this month. Really frustrating to surf web and waste of time to keep refreshing.

Kisskiss...keep us updated...dont let them off so easily. :)
They did not call me today. Manager broke his promise.

Must be think problem will automatic solved by today. If nobody going to fix this broken glass, it will definitely shattered. Can't they get it.

I just want them to tell me - What wrong???

Very hard? Just forward them another email - telling them since they are busy to call me. Please direct my email to director of CS (technical).

Maybe that mister can help? I hope so..

TQEee...

[IntelFlash]

it's not slow. it's FUGGING SLOW

in fact i been thinking is my modem spoilt.

i'm not toking about slow connection reaching 5kpbs. it's totally 0.

Even local websites are bad...

[eD1s0n]

situation seems to be getting worst
dunno refresh how many times liao to load this page....

[andromeda2000]

situation seems to be getting worst
dunno refresh how many times liao to load this page....
Ya. It's getting worse for me also. All webpages need to refresh and is fugging slow.

[kisskiss]

it's not slow. it's FUGGING SLOW

in fact i been thinking is my modem spoilt.

i'm not toking about slow connection reaching 5kpbs. it's totally 0.

Even local websites are bad...
This is actual what I feel too. Thus I need them to help in diagnose.

However their knowledge is just 'Pte Ltd' ...

TQeeee..

[billa13]

The best part - supposedly surfing pages of govt should be smooth... Now i am having hard time connecting to gov.sg!

The manager promise to update me today by calling me. We should see how it goes. I not be nasty lady here, I just want an explanation why is it so...

If it your traffic, tell me! Do not simply brush me off by saying ' our connection is OK, i shall reset your connection now. Please try again later ' What is this? Bull or Frog?

It really getting on my nerves.

Singtel... Please tell me what going on... your traffic got problem or I am giving you the problem?

TQeeee.....

this kind of **** even happen on my snbb when singnet is having problem but they insist their side have no problem till further checks..

they r slow in admitting or knowing there are problem.. and their outsource CSO r useless.. btw they r seem to be oversea based.. from the techanician who came over my side told me..

[liangtam]

they r slow in admitting or knowing there are problem.. and their outsource CSO r useless.. btw they r seem to be oversea based.. from the techanician who came over my side told me..

you ish slow leh, their cs are in m'sia

[The_Davis]

slow slow :(

[kisskiss]

CS in Malaysia ??

Sure or not?

TQeee...

[IntelFlash]

Everyone who is thinking of subscribing this.

Think TWICE.

it's real bad now. can't surf most sites for me for days.

[firefrost]

i think they screwed up their QoS.

[mikengtw]

Today I try again and still no improve on the speed itself, I suspect it could be two
things might have happen. One is the network problem which Singtel does not want
let end users knows about it.

Or it could be they are upgrading the network which I doubt there could be, so let see
how tomorrow goes.. If not have to call Singtel there again.

[kisskiss]

Sighz. It actually improve a bit... a bit only.

Just now at 5pm, it was real bad.

TQeee...

[quekky]

strange, just now i was using opera mini and the speed is per usual

[l2008l]

yar lors ~! :s22::s22:

[pb]

I think become like M1 last time already...
everyone call 1626 and complain and complain !!! Perhaps they will do something eventually...

[liangtam]

I think become like M1 last time already...
everyone call 1626 and complain and complain !!! Perhaps they will do something eventually...

CS is to entertain u and at the end of the day, do nothing about it leh. The only exception is activation/termination of service

[pb]

The connection manager sometimes shows "3G" sometimes "3G+" anyone knows the difference (Samsung modem)?

[liangtam]

3G+ likely 3.5G

[aikboon]

Super slow connection....:s27:

[kisskiss]

What happen?? Why singtel not responding..

Anyone got any updates?

TQeee...

[ManaMana]

Dear all,

If u exp the same problem like me. Quick downloading of files but cannot view the website. It is most likely the DNS resolution on the mobile broadband itself. Feel free to add the fixed singtel DNS server into your connection.

Primary
DNS
165.21.83.88
Secondary
DNS
165.21.100.88

I have add them in. Surfing seem ok now. Pls revert & share your exp. Thanks alot.

[Basking123]

Hi all.
Me also face the same problems for the past few days using SingTel BBOM at Woodlands....
very slow speed, connection hang, and need to keep refreshing webpage.... at first tot PC or hardware problem...but actually is
the service provider problem... not very good leh, dish out bad service/product and then keep quiet about it, it's as if they hope we won't notice and they can get away with it all the time... sigh....

[liangtam]

Dear all,

If u exp the same problem like me. Quick downloading of files but cannot view the website. It is most likely the DNS resolution on the mobile broadband itself. Feel free to add the fixed singtel DNS server into your connection.

Primary
DNS
165.21.83.88
Secondary
DNS
165.21.100.88

I have add them in. Surfing seem ok now. Pls revert & share your exp. Thanks alot.

Isn't the default DNS these 2 when the base assign in the first place? :s11:

[hawkwind]

It's still extremely slow after 3 days in Serangoon. Wonder why it takes a world-class ISP so long to fix this.

[mosmos]

Whole morning i could not surf anything. :(

I found a way to overcome this problem, is to add a proxy, 61.91.190.245, 8080

But I am not sure this proxy is safe or not, i just google a free proxy. :s22:

[IntelFlash]

First class service from our ISP again

[jexon]

I called 1626 again last night (my 3rd call since Fri) n asked the CSR. "Why so many ppl all over SG having problems with Singtel?'... etc.
CSR just gives the standard bull: Heavy usage but we're upgrading the networks.

I just say: but now i can't even check email. How is Singtel going to compensate?

After checking with her supervisor, i got a 1 month waiver (actually 2 months since i'm on the 50% off promo).

Anyway, everyone should just call them and give them a piece of your mind. Enough voices should make them do their work.
And getting a waiver is not good enough. Now I can only go out and use Wireless@SG or stay home and get frustrated and can't surf anything

[IntelFlash]

First class service from our ISP again

[kisskiss]

So can i confirm it not my problem as in hardware/software?

Have the problem solved? I am not asking for any rebate. Just give me a connection which can connect and send/receive data...

Now totally not able.

TQeee...

[liangtam]

Actually hor, the main purpose I use BBoM ish to use mobile iris onli :o

So far so gd still :D

[mosmos]

So can i confirm it not my problem as in hardware/software?

Have the problem solved? I am not asking for any rebate. Just give me a connection which can connect and send/receive data...

Now totally not able.

TQeee...:o

http://forums.hardwarezone.com.sg/showpost.php?p=30288167&postcount=52

[tanjhj]

m1 is even worst lah. and they dun give free waiver..

[ironman4672]

this whole afternoon the speed is super slow.... now it's getting better.... at this time...:s22::s22::s22::s22:

[tanjhj]

i no problem leh. dun noe why...

http://www.speedtest.net/result/276047211.png

but can feel it is abt 30%-50% slower but acceptable speed to read email and hwz..

[ironman4672]

i no problem leh. dun noe why...

http://www.speedtest.net/result/276047211.png

but can feel it is abt 30%-50% slower but acceptable speed to read email and hwz..

my speed test is ok also... but surfing net is slow...sometimes the website takes super long to load.. even for website like yahoo mail...

[ironman4672]

m1 is even worst lah. and they dun give free waiver..

they are too small to give waiver i think... they have not much customer base as starhub or singtel...;););)

[gundamz]

it's so slow.

[FireHobbit]

3g+ is 3.5g... hope starhub and singtel will get better

[kisskiss]

Singtel told me I am the only one who claim to unable to surf certain pages. Is that true?

TQeee..

[twosix]

it is slower than few months ago, but it is still usable.

[war3craft2003]

Just call Singtel and they admit speed is slow due to more BBOM users.

They waived 1 month subscription but cant promise when they can upgrade the network to meet the requirement.

Anyone knows the media can make them report this story. Really terrible only concern getting more users but never consider whether their network can manage.

Pls log a complain if you are experience slow speed and dont let them bxllshxt you that you only one having problem.

But be prepared to wait 15 mins to get thru the call...

[liangtam]

Ok la, at least they admit, no?
Was wondering tho, where did the no of new subscribers come from

[liangtam]

Hooked up my modem riao, rly overloaded. quite choppy.

[mosmos]

Just call Singtel and they admit speed is slow due to more BBOM users.

They waived 1 month subscription but cant promise when they can upgrade the network to meet the requirement.

Anyone knows the media can make them report this story. Really terrible only concern getting more users but never consider whether their network can manage.

Pls log a complain if you are experience slow speed and dont let them bxllshxt you that you only one having problem.

But be prepared to wait 15 mins to get thru the call...:mad: rubbish, i key in a free proxy and speed back to normal.

[liangtam]

Nothing do with proxy leh, try non proxied port like MMOG.
You will really feel its unplayable.

Or you wan try traceroute also, quite a number of packet will be dropped

[acetylcholine]

yeah its really slow. takes super long to load a page.

[mosmos]

Nothing do with proxy leh, try non proxied port like MMOG.
You will really feel its unplayable.

Or you wan try traceroute also, quite a number of packet will be dropped
this morning i can't even access hwz or oversea websites, but banks and google can. :s22:

can't use singnet proxy, so i tried to google a free proxy, fill it in browser and then surfing speed back to avg 500k already.

[h0bbes]

I'm on the 512kbps plan and I've been experiencing frustratingly slow speeds since yesterday morning when I started connecting from 9am onwards. Took around a minute just to load the google search page and took so long trying to load other sites (> 5 mins) that I gave up.

Tried to connect again from 12 plus just now and experienced the same thing but after 1am, speed improved noticeably and I could visit HWZ. It's still slower than normal but at least I can SEE the site within 5 mins.


I'm really unhappy about this and will call up Singtel to complain later today.

[ironman4672]

Just call Singtel and they admit speed is slow due to more BBOM users.

They waived 1 month subscription but cant promise when they can upgrade the network to meet the requirement.

Anyone knows the media can make them report this story. Really terrible only concern getting more users but never consider whether their network can manage.

Pls log a complain if you are experience slow speed and dont let them bxllshxt you that you only one having problem.

But be prepared to wait 15 mins to get thru the call...

waive ur one mth subscription? it's on top of the free 6 mths or what? how to complain to get one mth free extra subscription sia?

[localbus]

Speed test will always shows my connection is ok... wondering what is the problem ? or they have 'connection' with all ther speedtest company ? must be something they set or configure wrongly.. not sure.. probably the TV on mobile thing.. :) but its really frustrating.. google also took me 2 minutes to load.

email complain.. but no reply..

[jonathanchan70]

wah! what did u email them? :D

[kisskiss]

Yes it recovered just that ill bit now. I hope it get better.

TQeee...

[jonathanchan70]

bro what was your resolution?

[haylui]

cannot expect too much from mobile broadband de la

[war3craft2003]

waive ur one mth subscription? it's on top of the free 6 mths or what? how to complain to get one mth free extra subscription sia?

Mine is just 3 months free before the 6 months free promotion. I got another month waiver.

If yours is 6 months free doesnt mean you got to tolerate this type of service..just call them and complain and get them to waive another month.

[jonathanchan70]

wah bro, u damn fierce. but till now still slow speeds?

[komatineni]

how come. i am using it over the weekend but so far so good ?? is it area specific or everywhere?

[andromeda2000]

Just now call singtel and they say they are doing upgrading. Dunno true or not. Ask when finish upgrade, they also dunno.

[kisskiss]

upgrade? upgrade 6 month, 6month normal?

That explain the promotion :D
Haha...

TQeee..

[jonathanchan70]

what are the replies singtel gave? resolutions?

[mikengtw]

Ok I also got a call from Singtel they told me was due to high demand on the network,
they are upgrading all the network to coping alot users using it. He even want to wave off
my subscription.

I told him even you wave off does not solve any of this matter as I am constant need
use on my mobile all the time. I told him it is best that you bring this matter to your
management level,as a customer I have my rights to terminate since you can't provide
this service standard.

So I end the call with him he take note of that , so let see how it goes by ... very sad to
see this. As a Singtel company should have know there is a increasingly on users base on
mobile , yet they have aware of this network bandwidth not enough.

[yomolin]

Sat night cannot even surf properly. Last 2 nights seems better. AMK ave 10 500 plus area.

[jexon]

Ok I also got a call from Singtel...

I told him even you wave off does not solve any of this matter as I am constant need
use on my mobile all the time. I told him it is best that you bring this matter to your
management level,as a customer I have my rights to terminate since you can't provide
this service standard.


Well done.
I feel like emailing Singtel so at least I've a B&W copy of my complaint. Any1 knows the email address?

[localbus]

cannot expect too much from mobile broadband de la

actually we know bout bb and we never expect too much... just 'can' use ok already... this is way below too much bracket that you are mentioning.

say.. i am on 1.8MBps.. giving me 1.2 or even 1MBps.. i am happy as i can still 'use' it.. no point selling something that you cannot use to the user right ? that is call cheating and not expectation.

if at the first place.. they put at the advert there :

"SIngtel BBOM.. 1.8MBps maximum for you.. but most of the time you will get 120kbps.. WE ARE ON SALES NOW !"

that is call setting the expectation.. so.. let the user decides.. to sign or not.. rather than adverrtize 1.8MBps.. and u use it.. sign it.. then tell u they cannot cope.. BB is like that one la.. dun expect too much... and u r stuck with the 1 yr contract...

[war3craft2003]

Well done.
I feel like emailing Singtel so at least I've a B&W copy of my complaint. Any1 knows the email address?

Its on their website "contact us" thru email. I got a standard reply back about factors affecting speed...call them instead and tell them dont bxllshxt me I have tried various location and device and it is just slow.

[kisskiss]

So you guys/ladies called again?

Since last week after my call, there is no reply from them.
Maybe they forgot about me. :(

Have anyone talk to any of them and solve the issue? or any mention of when this will resolve?

TQEeee..

[mikengtw]

As for you all users I can tell you can try send out email to them or call them , just make some
noise or not they will take it as if nothing have happen. I have to see another few more
days to see how it goes or else will bring this matter to the ST paper forum , complain
about mobile mobile board band speed so slow...

[kisskiss]

Do you call them often? Like everyday? I not sure whether i want to call again....
If I call, will it help?


TQeee..

[localbus]

As for you all users I can tell you can try send out email to them or call them , just make some
noise or not they will take it as if nothing have happen. I have to see another few more
days to see how it goes or else will bring this matter to the ST paper forum , complain
about mobile mobile board band speed so slow...

why not do it now.. :) i dun think it going to improve any sonner... and worst is no respond from them...

[jonathanchan70]

would complaining to ida help?

[kisskiss]

would complaining to ida help?
If they are not delivering what the nature of their service. why not?

But i am doing better now. (surfing for 5mins)
:)

Hope it can last...

Anyone still having problem?

[localbus]

still very slow... most website not responding... to post this message i need more than 8 minutes to come to writing part....

if i use dial up.. probably just need about 4 min ?

[kisskiss]

I am getting good speed at the moment. Just keeping my finger crossed. *nothing bad going to happen to me*

Anyway I wonder what the real problem over on their side..

TQeee...

[hawkwind]

Still damn slow. Will be calling to complain tomorrow.:s27:

[Th3Keeper]

so i am not the only one lo.....

i juz called and screw them.
on 1.8 lo
cant even get a 512 speed

[komatineni]

seems it's fine now. (infact didnt experienced) tested in the mrt between jurong - bt batok

http://www.speedtest.net/result/276715063.png (http://www.speedtest.net)

[mikengtw]

Hi users ..

You should test the mobile boardband inside the train from Jurong to Bishan than you
can see weather still got any more problems , so far me now in my office at AMK no lag
or slow . Let hope so it last if not you all users can start make some more noise.. the
more users doing it will make Singtel wake up your service support..

[kisskiss]

The problem is due to location?
Guess they are fixing one location after another.
*cross fingers please*

[li_gh2001]

look like now the speed is back to normal already. AMk area.:s22:

[komatineni]

@Novena,
speed back to normal and working since morning. Tested few times in MRT and outside.

[kisskiss]

Hello.

Just to let you guys know something..
Singtel is monitoring this thread.

Everything is ok now.
The system is up and running.
At least they do their best and rectify the problem.
Case closed.

Now get back to work...

TQEeee...

[war3craft2003]

Seems ok in Upp Serangoon since morning.... can load web page at decent speed.

[mikengtw]

Hello.

Just to let you guys know something..
Singtel is monitoring this thread.

Everything is ok now.
The system is up and running.
At least they do their best and rectify the problem.
Case closed.

Now get back to work...

TQEeee...

Yes they do monitor this forum , and I can tell you me now AMK office is back normal
speed.. let hope it stay there...

[hangy2k]

i had been getting slow connection and frequent disconnection in the past 1 month in AMK area, call singtel several times, email them but still the same.. very frustrated...:mad:
i only online at night from 8 till 12, and every night i keep getting slow connection, cant do my internet banking, net surfing or even load hotmail

[liangtam]

so, who ish the spy here?? :)
errm, they ish no mention the prob yet ah?

[komatineni]

Hello.

Just to let you guys know something..
Singtel is monitoring this thread.

Everything is ok now.
The system is up and running.
At least they do their best and rectify the problem.
Case closed.

Now get back to work...

TQEeee...

:) Is it you who are the spy;)
End of the day we want the service to be fine. But this time I am OK with the ST guys. My frnd using M1 and his conn down ~ early may. When he call M1 they handover terms&conditions and faq.

[elantrahatch]

I am using it at Starbucks, Raffles City.

Have a hard time loading HWZ so switched to Wireless@SG. Smoother and faster! ^_^"

[tanjhj]

i had been getting slow connection and frequent disconnection in the past 1 month in AMK area, call singtel several times, email them but still the same.. very frustrated...:mad:
i only online at night from 8 till 12, and every night i keep getting slow connection, cant do my internet banking, net surfing or even load hotmail

other ppl from amk ok lioa so maybe is ur dangle spoilt

[ironman4672]

Hello.

Just to let you guys know something..
Singtel is monitoring this thread.

Everything is ok now.
The system is up and running.
At least they do their best and rectify the problem.
Case closed.

Now get back to work...

TQEeee...

u work in singtel? do u upgrade the speed for their bbom? yesterday the speed is seriously slow until it's unacceptable....

[ironman4672]

today singtel bbom's speed has seriously significantly improved a lot.... well done to singtel.... no regret for choosing their bbom..... really much better than green one or yellow one....:D:D:D:D hope they will keep this up and not to disappoint their subscribers again....

[alextas]

Today BBOM at Jurong west area was good :D

http://www.speedtest.net/result/276896671.png (http://www.speedtest.net)

[Th3Keeper]

for me still wols leh

[ironman4672]

for me still wols leh

where got slow.. u are on 1.8mbps plan rite.. that's the speed u should get what?;);););)

[eD1s0n]

well, the speed seems to be back to normal, but theres still a problem bugging me
i wonder if i'm the only one who kena

sometimes there will have a 5-10 minute period where the speed drops to 0

and if disconnect and try to reconnect during tt period, will get an error like "unable to connect"


sibeh sienz

[ironman4672]

well, the speed seems to be back to normal, but theres still a problem bugging me
i wonder if i'm the only one who kena

sometimes there will have a 5-10 minute period where the speed drops to 0

and if disconnect and try to reconnect during tt period, will get an error like "unable to connect"


sibeh sienz

not u only... just now around 9pm++ i encountered the same prob also... at least 10 mins cannot connect at all... ;);););)

[matrixx]

I got my mobile broadband last sunday. The speed today seems to be better than the past two days. Can even surf hardwarezone at pretty gd speed on my phone while the mrt train is underground. Now posting this in the train hehe

[localbus]

not ok yet... try to get to this page and post a message take me so long...

[ironman4672]

yup, the speed is still wols... not consistent at all... singtel should do something to it again....i encountered slowness again from 9.30pm onwards.....:s27::s27::s27::s27:

[hangy2k]

other ppl from amk ok lioa so maybe is ur dangle spoilt

i try with my pda phone as modem also the same

[Th3Keeper]

seems better for me today:s8:

[eD1s0n]

its starting to get a bit unstable again... but still better than 2~3days ago

[war3craft2003]

Tried surfing last 9 in YCK...much better speed can load pages decently. Can hit my 1.8mps speed liao... :)

But notice it will still encounter reluctance to load for few seconds...

[mosmos]

still slower than no proxy from 9am-5pm in tuas. :(

[FireHobbit]

what proxy u set in?

[mjboon]

Well, I am subscribing their 3.6Mbps plan, and I am not even getting 500kb/s during night time. Worse, can't connect at 1.30am early this morning.

[ http://www.speedtest.net/result/278839383.png ]

:-(

[mosmos]

what proxy u set in?:o

proxy: 61.91.190.245 , port: 8080

[ironman4672]

Well, I am subscribing their 3.6Mbps plan, and I am not even getting 500kb/s during night time. Worse, can't connect at 1.30am early this morning.

[ http://www.speedtest.net/result/278839383.png ]

:-(

yup, yesterday nite the speed is terribly slow... alot of websites cannot be accessed.... singtel pls do something.... the service is degrading recently alot....;););)

[eD1s0n]

i think there was a reset or someting last night, cuz i left my connection on to dl somestuff when I went to slp at 1am, but then woke up to find tt I got disconnected @.@

[FireHobbit]

what modem u use?

[eD1s0n]

what modem u use?

black e220

[FireHobbit]

is like taht in night time..
don know why...

[ginseng1]

Haven't log in for ages and notice that d/l speed has dropped alot from average of 55kbps to 30kbps.

Crap, that's the trouble when everyone sign up and hog the network. Hope Sintel upgrades the network soon to accomodate all these uers.

I feel that the cap of 50gb should be reduced to 5gb so that people don't abuse the network. I mean why would one need 50gb? For porno stuff? :D

[eD1s0n]

Haven't log in for ages and notice that d/l speed has dropped alot from average of 55kbps to 30kbps.

Crap, that's the trouble when everyone sign up and hog the network. Hope Sintel upgrades the network soon to accomodate all these uers.

I feel that the cap of 50gb should be reduced to 5gb so that people don't abuse the network. I mean why would one need 50gb? For porno stuff? :D

....
cannot 5gb la. like tt only those doing light surfing wun exceed .....
normal use on laptop 1 week can exceed tt 5gb liao...
50gb just nice i think
but they really need to step up their QoS
and stop the promotions until they sure the network can handle :D

[ironman4672]

i think there was a reset or someting last night, cuz i left my connection on to dl somestuff when I went to slp at 1am, but then woke up to find tt I got disconnected @.@

yup, exactly... i discovered this this morning too... kena disconnected....;););)

[ironman4672]

black e220

that's the nice one....;);););)

[ironman4672]

Haven't log in for ages and notice that d/l speed has dropped alot from average of 55kbps to 30kbps.

Crap, that's the trouble when everyone sign up and hog the network. Hope Sintel upgrades the network soon to accomodate all these uers.

I feel that the cap of 50gb should be reduced to 5gb so that people don't abuse the network. I mean why would one need 50gb? For porno stuff? :D

the singtel bbom can do downloading what... be it BT or direct download, the speed is quite good enough even for 512kbps plan... my top record is i downloaded 4GB of data in one whole day...

[ironman4672]

....
cannot 5gb la. like tt only those doing light surfing wun exceed .....
normal use on laptop 1 week can exceed tt 5gb liao...
50gb just nice i think
but they really need to step up their QoS
and stop the promotions until they sure the network can handle :D

yup, if u do heavy download, 50GB is just nice... and this is for 512kbps ok only... if u got 1.8Mbps or higher plan... can easily exceed the quota... i'm 512kbps plan user, that's why i know....;););)

[ironman4672]

....
cannot 5gb la. like tt only those doing light surfing wun exceed .....
normal use on laptop 1 week can exceed tt 5gb liao...
50gb just nice i think
but they really need to step up their QoS
and stop the promotions until they sure the network can handle :D

yup, if u do heavy download, 50GB is just nice... and this is for 512kbps ok only... if u got 1.8Mbps or higher plan... can easily exceed the quota... i'm 512kbps plan user, that's why i know....;);)

[localbus]

looks ok now... but last nite is just unbearable and email them again.. as usual.. no reply one..

now let see how long will this go on..... :)

[FireHobbit]

singtel and starhub is kenna hog like hell

[ironman4672]

recently it's seriously slow down le.... Singtel BBOM.....;);););)

[ginseng1]

I have 3 BBOM lines.

The first line was signed up last year and under contract at $22 monthly.

The second line was signed up in January 08 with 6 months free

The 3rd line was signed up recently at $11 monthly and free $50 Takashimaya voucher.

In terms of what I'm paying, I can understand how you peeps feel.

For the first line, I'm not satisfied cos pay full rate and get sub-standard speed. Crap.

For the second line, 6 months free, so I can endure the slow speed since I got it cheap.

For the third line, after discounting the $50 Taka voucher, I only pay $7 monthly. No complaints at all despite the louse speed. Such a good deal. Really no cause for complaints at all.

Now, where does that place me and the rest who are paying the full rate? What Singtel BBOM should do is to offer a flat rate for all customers. But knowing how SNBB works, most likely in my dreams...

[liangtam]

wa, u ish sign soooo many...

[localbus]

my bad.... looks like everynite starts from 9pm... its from air force one down to become hogging like singapore-JB causeway.... slow like hell....

The slow loading of page is totally unacceptable.. cos it is slower than dial up...

[eD1s0n]

looks like its going into "high packet loss" mode again....

[Th3Keeper]

Theres a new singtel huawei modem eh? Whats the diff between the new one and the older black e220

[liangtam]

Theres a new singtel huawei modem eh? Whats the diff between the new one and the older black e220

Ish just rike the diff between E270 and E170 lor

[Th3Keeper]

Ish just rike the diff between E270 and E170 lor

erm. whats the diff between E270 and E170 LOL

[liangtam]

erm. whats the diff between E270 and E170 LOL
http://www.starhub.com/portal/site/Online/menuitem.f2b59af84f3db376da055b608324a5a0/?vgnextoid=ef5509d13e9d4110VgnVCM100000464114acRCRD

[tanjhj]

yup, yesterday nite the speed is terribly slow... alot of websites cannot be accessed.... singtel pls do something.... the service is degrading recently alot....;););)

http://www.speedtest.net/result/279440770.png

slower but not as bad as you mentioned. it seem maybe luck too. from what i noticed it ping has drop from 100 to 200+ due to more ppl joining us. Maybe should just diam diam next time why find a good plan rather than promoted it. makes the speed drop quiet alot. lol.

however still better than m1 anytime..

[tanjhj]

i tried surfing net now. damn fast leh. faster than my mol12000 plan

i find uninstalling XP SP3 helps in the speed too. recently i uninstall SP3 and speed is faster

[ironman4672]

Theres a new singtel huawei modem eh? Whats the diff between the new one and the older black e220

the old model black e220 still got stock or not? ;);););)

[ironman4672]

http://www.starhub.com/portal/site/Online/menuitem.f2b59af84f3db376da055b608324a5a0/?vgnextoid=ef5509d13e9d4110VgnVCM100000464114acRCRD


so E170 is better.....in term of spec??;););)

[ironman4672]

i tried surfing net now. damn fast leh. faster than my mol12000 plan

i find uninstalling XP SP3 helps in the speed too. recently i uninstall SP3 and speed is faster

becos now 3am is off peak hr mah... yes the singtel bbom is definitely much faster than mol.. this one i can confirm, becos i have used both before... just that these few days the singtel bbom is super slow... dun know what singtel is doing.....:s27::s27::s27::s27: are they trying to become m1 no 2?

[quekky]

anyone can do vpn? I cant seem to vpn back to office, seems like singtel block it now

[eD1s0n]

http://www.starhub.com/portal/site/Online/menuitem.f2b59af84f3db376da055b608324a5a0/?vgnextoid=ef5509d13e9d4110VgnVCM100000464114acRCRD

izzit 1 need USB cable and the other 1 direct plug in like thumb drive?

[apatheticme]

http://www.huawei.com/mobileweb/en/products/view.do?id=1181
http://www.huawei.com/mobileweb/en/products/view.do?id=282

I must say I like my old black E220 though. ;)

[liangtam]

They should give E170 oso

[tanjhj]

[QUOTE=ironman4672;30460549]becos now 3am is off peak hr mah... yes the singtel bbom is definitely much faster than mol.. this one i can confirm, becos i have used both before... just that these few days the singtel bbom is super slow... dun know what singtel is doing.....:s27::s27::s27::s27: are they trying to become m1 no 2?[/QUOTE

nah even with peak hours speed is still ok.

[ironman4672]

[quote=ironman4672;30460549]becos now 3am is off peak hr mah... yes the singtel bbom is definitely much faster than mol.. this one i can confirm, becos i have used both before... just that these few days the singtel bbom is super slow... dun know what singtel is doing.....:s27::s27::s27::s27: are they trying to become m1 no 2?[/QUOTE

nah even with peak hours speed is still ok.

i dun think so, becos during 7pm-1am the speed is definitely slower than surfing after 1am..... and the download speed is significant different too.....

i prefer confirm the bandwidth for singtel bbom is shared unlike singnet bb....

but overall i am still satisfied with singtel....i just hope that singtel will ensure their network is up to standard when there are more and more users coming in....

i myself is still a singtel supporter, just hope that they won't disappoint their users....

[localbus]

[quote=tanjhj;30472723]

i dun think so, becos during 7pm-1am the speed is definitely slower than surfing after 1am..... and the download speed is significant different too.....

i prefer confirm the bandwidth for singtel bbom is shared unlike singnet bb....

but overall i am still satisfied with singtel....i just hope that singtel will ensure their network is up to standard when there are more and more users coming in....

i myself is still a singtel supporter, just hope that they won't disappoint their users....

I think is share cos whenever doing download.. it says IP already used by someone else :)

but the speed is still unbearable.. can't even come to this site or within singapore server also take forever...

a still supporter cos the other is worst cos i tested it b4... last month was ok... but this 2 or 3 weeks, i dun see they doing anything.. just get the customer in and never respond to email... :(

[mjboon]

Got an reply from Singtel Customer Service:

Ref: STM/08/06/CRD125071S3

Dear Mr Ng

Thank you for your email of 2 June 2008.

I am sorry to learn you experienced slow speed while using BroadBand on
Mobile service. Please allow me to explain that surfing or data access'
speeds are dependent on a combination of factors, including your 3G/3.5G
device used, software application, internet traffic and destination
server at time of access. Your kind understanding is greatly
appreciated.

Nonetheless, our engineers have looked into your concerns and I am
pleased to inform you that the service is working well.

If you need further help, please call 1626. Our customer care officers
will be glad to help you.


Yours sincerely

XYZ (Ms) <-- I hided the name for privacy reason :-)
Executive
Customer Relations
for and on behalf of:
Singapore Telecom Mobile Pte Ltd
Company registration number: 199406031E

[PPkiller]

Singapore Telecom Mobile Pte Ltd <-- ???

[war3craft2003]

Got an reply from Singtel Customer Service:

Ref: STM/08/06/CRD125071S3

Dear Mr Ng

Thank you for your email of 2 June 2008.

I am sorry to learn you experienced slow speed while using BroadBand on
Mobile service. Please allow me to explain that surfing or data access'
speeds are dependent on a combination of factors, including your 3G/3.5G
device used, software application, internet traffic and destination
server at time of access. Your kind understanding is greatly
appreciated.

Nonetheless, our engineers have looked into your concerns and I am
pleased to inform you that the service is working well.

If you need further help, please call 1626. Our customer care officers
will be glad to help you.


Yours sincerely

XYZ (Ms) <-- I hided the name for privacy reason :-)
Executive
Customer Relations
for and on behalf of:
Singapore Telecom Mobile Pte Ltd
Company registration number: 199406031E


Standard reply from Singtel...I got this same reply weeks ago when I complain it was slow...piss off I call them and tell them not to bxll****..they straight waive me 1 month subsription.

Although there is speed improvement after that...this few day I notice speed was below 500kps(on 1.8mps plan) after 8pm. Cant even get a decent online game. Will monitor next week if still same will give them wake up call again. :s27:

[ironman4672]

[quote=ironman4672;30481602]

I think is share cos whenever doing download.. it says IP already used by someone else :)

but the speed is still unbearable.. can't even come to this site or within singapore server also take forever...

a still supporter cos the other is worst cos i tested it b4... last month was ok... but this 2 or 3 weeks, i dun see they doing anything.. just get the customer in and never respond to email... :(

recently the speed is unstable... maybe seriously is due to more and more ppl signing up this service... singtel should do something like upgrading the network etc to rectify this prob....

[ironman4672]

Standard reply from Singtel...I got this same reply weeks ago when I complain it was slow...piss off I call them and tell them not to bxll****..they straight waive me 1 month subsription.

Although there is speed improvement after that...this few day I notice speed was below 500kps(on 1.8mps plan) after 8pm. Cant even get a decent online game. Will monitor next week if still same will give them wake up call again. :s27:

good sia.. one mth subscription waived off for u.. it's nearly $20 already.... maybe i should try too... haha...;););)

[ironman4672]

i am considering to sign up another singtel 512kbps plan at $11.xx/mth for my desktop.... or i should sign up starhub maxmobile sun surflite 2Mbps plan at $19.36/mth? ;);););)

[liangtam]

i am considering to sign up another singtel 512kbps plan at $11.xx/mth for my desktop.... or i should sign up starhub maxmobile sun surflite 2Mbps plan at $19.36/mth? ;);););)

The latter is more fun

[ironman4672]

The latter is more fun

what is the proof? can hit 100k for BT first or not? if not, useless at all... if can hit, i will sign up immediately....;);););)

[liangtam]

mobilebb not for bt leh...

[ironman4672]

mobilebb not for bt leh...

i dun think u are in the position to comment on this... as there is no official statement from singtel on this...

and i have been using my singtel bbom for bt, much much much faster than 8mbps MOL for sure... u say it can bt or not le? ;);););)

[liangtam]

hokay, dunch regret hor..
I ish go dl more and fight with chiu :D

[forcedge]

i dont understand why so many ppl say snbbom is good this and that. i just signed up and all i can say is it really su*k big time.

[ironman4672]

i dont understand why so many ppl say snbbom is good this and that. i just signed up and all i can say is it really su*k big time.

u signed up a account just to make this comment? u are spy from yellow pipe or green pipe? ;);););)

[localbus]

same old story... GOD please help me.... !!!!

bill problem.. email them also no reply...

line slow.. email them also no reply...

maybe they r the big one.. so dun care bout this small one here.. :(


looks like everyday hit 9pm... then nothing much i can do already.. just have to go to sleep.. then back on maybe morning or after 4am... :(

what number should i call ? cos always let me listen to music... but if the reply is standard like the brother here showing his email... then pretty useless right..

now want to cancel.. but still got alot more months to go ? how how how.. help help help !!!!

[PPkiller]

hmm.. wait.. let me plug mine in and see..

[PPkiller]

ssllooww..

[localbus]

i dun think u can use the word 'slow' for SingTel BBOM... cos slow we means dialup... for something loading a page also slower than dialup.. we call it 'Useless'....

Jump ship from M1 to SingTel... hahaha... are they both own by same people ? so.. i jump from 1 grave to the other grave... hahahahahaha

ok.. its 11.40pm.. and guess what ? the line is 20% faster than 2 hours ago... at least i can post here faster than just now.. :)

[PPkiller]

just hope that singtel will resolve this.. and not be like the orange that dun care at all...

[liangtam]

just hope that singtel will resolve this.. and not be like the orange that dun care at all...

hayhKXu99iw

Hint: The mic & iPork color

[ironman4672]

i dun think u can use the word 'slow' for SingTel BBOM... cos slow we means dialup... for something loading a page also slower than dialup.. we call it 'Useless'....

Jump ship from M1 to SingTel... hahaha... are they both own by same people ? so.. i jump from 1 grave to the other grave... hahahahahaha

ok.. its 11.40pm.. and guess what ? the line is 20% faster than 2 hours ago... at least i can post here faster than just now.. :)

u are jumping ship at the wrong timing, previously singtel bbom is very fast one... i think too many ppl jumping ship liao... so after 8.30pm it is ver slow.... hardwarezone is even slower becos it itself also lag after the timing.....;););)

[localbus]

u are jumping ship at the wrong timing, previously singtel bbom is very fast one... i think too many ppl jumping ship liao... so after 8.30pm it is ver slow.... hardwarezone is even slower becos it itself also lag after the timing.....;););)

so... r u telling me we should not jump ship ?

previously.. long long time ago.. dial up 56kbps also consider fast.. :)

The advert in SBBOM should put a remark there "Not right timing to jump ship.. stick to your other slow telco"....

[mjboon]

Hmm, after weeks of complaining, today a Singtel staff called me up to explain the "situation". So, he offered me a re-contract from 3.6Mbps to 1.8Mbps. Meaning, 1yr contract on 1.8Mbps and 6 months subscription free.

Hmm, no choice but is an alternative to save up some $$$ since Singtel can't ever provide the speed above 1Mbps :-(

[ironman4672]

so... r u telling me we should not jump ship ?

previously.. long long time ago.. dial up 56kbps also consider fast.. :)

The advert in SBBOM should put a remark there "Not right timing to jump ship.. stick to your other slow telco"....

u are indeed jumping at the wrong time... i only comment on the timing, besides, i signed up since last IT show in Mar, and use it til now... so i know very well the trend of the performance for singtel bbom from that time til now... seriously few mths back until two three weeks before the performance is still very good... only recently then the performance degraded.....

whether u want to jump ship is ur call.... i nvr bother to comment... but if u have made up ur mind to use certain telco, just bear with their service... because u are the one who make the choice.... ;);););)

[ironman4672]

Standard reply from Singtel...I got this same reply weeks ago when I complain it was slow...piss off I call them and tell them not to bxll****..they straight waive me 1 month subsription.

Although there is speed improvement after that...this few day I notice speed was below 500kps(on 1.8mps plan) after 8pm. Cant even get a decent online game. Will monitor next week if still same will give them wake up call again. :s27:

i call them to piss them off regarding the slowness between 9pm-1am... they nvr waive me any subscription le.... super unfair.....:s11::s11::s11:

[FireHobbit]

singtel seem to be slow lately...

[war3craft2003]

i call them to piss them off regarding the slowness between 9pm-1am... they nvr waive me any subscription le.... super unfair.....:s11::s11::s11:


I didnt even ask for waiver he offer me wan... :s13:

But I am really pxss and told him I tested the E220 and my PDA at several location so I just told him off dont say it depends on location and more people using. I have been their customer since last year and never have this problem until few weeks ago at my location.

I know he is just doing his job but we pay Singtel for a service which they didnt deliver so everyone have the right to ask for waiver. I am still not happy with slowness after 9pm and I will expect them to waive every month until they can get their service to standard. ;)

[liangtam]

i call them to piss them off regarding the slowness between 9pm-1am... they nvr waive me any subscription le.... super unfair.....:s11::s11::s11:

they know ppl gonna abuse riao, haha

[eD1s0n]

I didnt even ask for waiver he offer me wan... :s13:


I know he is just doing his job but we pay Singtel for a service which they didnt deliver so everyone have the right to ask for waiver. I am still not happy with slowness after 9pm and I will expect them to waive every month until they can get their service to standard. ;)

if they waive every month, i dun mind a bit of slowdown during peak period
after all its free :s13:

[ironman4672]

if they waive every month, i dun mind a bit of slowdown during peak period
after all its free :s13:

ya lo... me too....;););)

[cruxong]

I also experience slow down speed when surfing internet. But I will say that this may due to the BBOM subscribers base is growing. For the past few month, I can't surf net on every Sunday, the download speed is 0.0kbps..........:(.

Anywhere the BBOM already stated that the connection speed is up to what you paid for and the actual speed will strongly depend on the traffic condition.

[localbus]

getting worst today !!!!

funny thing is the rep ask me to check the speed from speedtest.net i tried and told him.. my problem is that i can't even go in to that website, how am i suppose to tell u what speed i am in now ? haha..

he just say ok.. get back to me...

[PPkiller]

hmm....

guess you can try this method... start an online petition... and refer them to both this thread and the online petition... guess some bro at cnet can write some blog about this... and that can give some significant pressure on singtel to improve their mmob..

[ironman4672]

getting worst today !!!!

funny thing is the rep ask me to check the speed from speedtest.net i tried and told him.. my problem is that i can't even go in to that website, how am i suppose to tell u what speed i am in now ? haha..

he just say ok.. get back to me...

yup, same prob... that standard procedure for giving excuse.... i called two days ago... talked to cs... he has given all sort of rubbish excuse... and no resolution at all...

yup, today the speed is terrible... from 9pm onwards til 1am. i cannot access any website at all.... now then it is back to normal... singtel should seriously do something abt this.....:s27::s27::s27::s27:

[ironman4672]

Received this message from SingTel.....

Thank you for subscribing to SingTel data service. This is to inform you that your data usage has reached >25GB. For BroadBand on Mobile 512/1800/3600, data charge of $0.0005/KB, in 2KB blocks applies after 50GB.;);););)

[liangtam]

Received this message from SingTel.....

Thank you for subscribing to SingTel data service. This is to inform you that your data usage has reached >25GB. For BroadBand on Mobile 512/1800/3600, data charge of $0.0005/KB, in 2KB blocks applies after 50GB.;);););)

Another 24GB for u to go :s13:

[ironman4672]

Another 24GB for u to go :s13:

not really....29GB already... and why 24GB, u mean i can only use 49GB... i'm not so kiasi... will use up 49.99GB...haha....:D:D:D


As at 08 Jun 2008 10:00:06HRS
Local Data Usage 29229.42 MB (include download and upload usage)
Your next bill statement will be on 17 Jun 2008
Notes:
1. Data usage record is accurate as of the date and time indicated above and the record will be updated once a day.
2. The above data usage record will not include any data utilized while roaming overseas.
3. Only data usage of the mobile/data number login will be shown above.
4. For customers on BroadBand on Mobile 512/1800/3600, your monthly free bundled local usage is 50GB.
Excess usage will be charged at $0.0005/KB (chargeable in 2KB blocks).
For roaming data rates, please refer to http://home.singtel.com/consumer/roaming/.
5. Click here (http://home.singtel.com/bbmobile/HS_price.htm) for reference to our BroadBand on Mobile Plan.

[liangtam]

not really....29GB already... and why 24GB, u mean i can only use 49GB... i'm not so kiasi... will use up 49.99GB...haha....:D:D:D
hokay, dunch kill chiurself =:p

[ironman4672]

hokay, dunch kill chiurself =:p

won't be la... i am very careful one...:D:D:D

[localbus]

Nothing change so far.... and i got email chasing me to pay :(

still very slow... with this kind of speed.. i wonder how u all manage to use up 50GB ?

[ironman4672]

Nothing change so far.... and i got email chasing me to pay :(

still very slow... with this kind of speed.. i wonder how u all manage to use up 50GB ?

file:///C:/DOCUME%7E1/Nicholas/LOCALS%7E1/Temp/moz-screenshot-2.jpgthe speed is only slow from 9pm-1am daily... other timing can say to be perfectly fine...

so outside of this timing ... download speed is still very fast... so it is still possible to reach 50GB.... see mine u will know.....;););)

as of this morning... i had downloaded 33GB++ of data....

[yi_shiang]

http://www.speedtest.net/result/281751834.png

singtel 512kb

[ironman4672]

http://www.speedtest.net/result/281751834.png

singtel 512kb

singtel 512kbps plan? how come ur speed can shoot til so high? at 11.15am???;);););)

[yi_shiang]

11:15 am GMT

so singapore time is 19:15 :D

[ironman4672]

11:15 am GMT

so singapore time is 19:15 :D

anything, u nvr ans my qns, u sure u are on 512kbps plan? no justice le... how can u hit so high speed......;););)

[localbus]

well... 9pm liao.. what can i say.. back to square 1... :(

the good news is everytime u check the speedtest at singapore server.. u always get nice speed.. always above 1 or 1.3MB... but when u try to surf.. wow.. always not responding..

but since speedtest is ok.. i think SBBOM just will tell u take it or leave it la... not their problem anymore..

is speedtest got any 'association' with the speedtest ?

[ironman4672]

well... 9pm liao.. what can i say.. back to square 1... :(

the good news is everytime u check the speedtest at singapore server.. u always get nice speed.. always above 1 or 1.3MB... but when u try to surf.. wow.. always not responding..

but since speedtest is ok.. i think SBBOM just will tell u take it or leave it la... not their problem anymore..

is speedtest got any 'association' with the speedtest ?

yup, they like to use speedtest result as a excuse for the slowness... but i dun agree with it at all.... becos other timing is perfectly ok... and they like to say it's the website problem... i dun think so too... there is no way that every web servers in the world or local will start to slowdown together at the same time....;););) they should seriously do something abt this.... and stop giving excuses....

[foker]

i keep d/c...!!! dammm p1ss

[yi_shiang]

anything, u nvr ans my qns, u sure u are on 512kbps plan? no justice le... how can u hit so high speed......;););)

ya.. 512kb... i state it there already :D

but now back to 512 :(
was getting ard 150kB/s

[localbus]

damn helpless..... want to email them.. but the website always disconnected.

then try to vent the angry here.. but need almost 15min to finally come to this page... can't check the speed cos speedtest also down..

looks like the whole world website is down according to them...

seriously.. they need to do something.. can't be last month smooth sailing.. suddenly everything become like this.. if i can't surf.. the line is pretty useless already..

[ironman4672]

i keep d/c...!!! dammm p1ss

i nvr get dc, but the speed for surfing is super slow.... especially just now from 8pm++ onwards til 12am... totally cannot surf at all... and at 11.5xpm just now... i got no network connection at all... even the line is not dc....after i disconnect and reconnect then i can connect back my skype etc....:s27::s27::s27::s27:

[ironman4672]

damn helpless..... want to email them.. but the website always disconnected.

then try to vent the angry here.. but need almost 15min to finally come to this page... can't check the speed cos speedtest also down..

looks like the whole world website is down according to them...

seriously.. they need to do something.. can't be last month smooth sailing.. suddenly everything become like this.. if i can't surf.. the line is pretty useless already..

ya lo... singtel should do something seriously on their bbom.... now it's super lag from 8pm-12.30am during weekdays... and 8pm-1.30am during weekend....seriously during these period.... it is very useless.....:s27::s27::s27::s27:

[eD1s0n]

ya lo... singtel should do something seriously on their bbom.... now it's super lag from 8pm-12.30am during weekdays... and 8pm-1.30am during weekend....seriously during these period.... it is very useless.....:s27::s27::s27::s27:

its more than useless during those periods...
its downright frustrating :s27:

[PPkiller]

someone should volunteer to write in to strait time forum... and with a more solid proof... create a youtube video side by side with a fix line broadband for comparison on how slow it is....

[liangtam]

someone should volunteer to write in to strait time forum... and with a more solid proof... create a youtube video side by side with a fix line broadband for comparison on how slow it is....

It is faster than Mx

[Th3Keeper]

Yeah so bloody slow during peak hours. PuiX

[PPkiller]

It is faster than Mx
i agree.. i'm a jumper too..

[icetrap]

I'm using singnet broadband on a company plan. There is no way to check my usage cause it is under a company. What kind of crap is this? lousey Singtel.

[liangtam]

surely even when reg for company got IC oso ma

[localbus]

the thing is pretty useless even before 9pm... but after 9pm is really frustrating... nowadays just off it everyday after 9pm... can i ask for half price ?

[localbus]

i think the thing got downgraded.... last time when i use it with the phone and in city area... i have 960kbps shown.. now only 460kbps....

[PPkiller]

7:15pm... speed still ok.... will report later..

[ironman4672]

;););)8.30 onwards u then comment.....

[PPkiller]

8:03.. still strong.... :-x

[PPkiller]

hmm... still ok.... 8:39..

[PPkiller]

wah.. 8:41... slowing down....

[PPkiller]

still surfable.. slowdown at times... 9:02

[localbus]

pretty useless now.. not sure how many times i keep clicking the refresh button.. now only manage to type...

seriously... what is happening... the rep called.. ask me all the usual stuff like r u on 3G ? can u do speedtest..

funny is.. everytime u choose singapore server on speedtest... i always get above 1MBps... and there u goes.. the rep say.. no problem wat... very fast...

but i cannot go anywhere... thats the problem... and they will just tell me.. my PC problem... oh.. damn..

[ironman4672]

9.05.... very slow already.....:s16::s16::s16::s16:

[PPkiller]

which modem u guys using? i'm on samsung..

[PPkiller]

9:15.. i'm still surfable.. but notice it's slower compared to 2 hrs ago... yewtee area.. on samsung..

[ironman4672]

9:15.. i'm still surfable.. but notice it's slower compared to 2 hrs ago... yewtee area.. on samsung..

cannot surf le... god damn slow....:s27::s27::s27::s27:

[PPkiller]

i'm still ok.. just that slightly slower...

[benedict888]

which site u surf?
hwz sure slow during peak hour.. no matter wat u on

unless u some dmcard member?

[PPkiller]

<--- dmcard member..

[PPkiller]

even with deluxe access.. hwz seems to be taking longer time to load as compared to vr-zone forum..

[Basking123]

my location is woodlands... yes, it is still slow, and slower still between 8pm-12am. Maybe it's not just the traffic, but singtel is doing something to their system during this time frame.... the answer from thel centre staff 2wks ago was they are undergoing an upgrading, and it is to last till july, so i'll see if it is indeed true and speed would resume from august onwards...

[localbus]

ok... now the rep call.. they have this special site to ftp and test their own server speed from singtel.

grab a 1MB file.. speed is 55kbps... so.. they will get back and waive 1 month of my subscription...

[PPkiller]

can pm me the link? now website loading seems unstable... sometime can load sometime will hang there..

[ironman4672]

can pm me the link? now website loading seems unstable... sometime can load sometime will hang there..

yes exactly.......:s7::s7::s7::s7:

[PPkiller]

hmm... do you think singtel has finish their upgrade work since they have announced 1mbps for 512 users? speed test at this time gives me 1.5mbps... maybe bros here can report later in the evening whether problem still persist...

[ironman4672]

hmm... do you think singtel has finish their upgrade work since they have announced 1mbps for 512 users? speed test at this time gives me 1.5mbps... maybe bros here can report later in the evening whether problem still persist...

still slow during peak hrs....for web surfing....:s16::s16::s16::s16:

[eD1s0n]

is the service down now?