Singnet 8mbps Connection Speed Issues [Serious]

[materialboi]

Previously im using Speedtouch 585 V6 modem which gives me speed of 8mbps downloading which is no problem.

However yesterday i decided to change and try the modem to the 2wire modem.. it keeps disconnecting however and is unstable

Due to the 2wire problem, i decided to change it back to the Speedtouch modem.. howvver, upon changing to the modem i normally usedm my speed has drastically lowered to only 2mbps.. and it has remained ever since yesterda,,

Does anyone know how to solve this problem? Your assistance will be greatly appreciated. Thanks ^^

[ohmygod1986]

Post line stats with 2 wire or whichever modem ...

:s22:

[Francis85]

Some line stats please.....

[albertchng]

TS jiak simi dua eh?

Asking for help here without posting line stats = NPNT mah :s22::s22:

[Tornesoul]

I happen to have the exact same problem. But my msn is stable, which i guess indicates im online? How do u get the line stats? srry kinda noob. just got mio ytd

[ohmygod1986]

192.168.1.254/mdc


password 2wire then look around :s22::s22::s22:

[materialboi]

00:09:54 (since last boot) xDSL linestate up (downstream: 2363 kbit/s, upstream: 204 kbit/s; output Power Down: 16.0 dBm, Up: 10.5 dBm; line Attenuation Down: 52.0 dB, Up: 59.0 dB; snr Margin Down: 9.5 dB, Up: 8.5 dB)

00:13:32 (since last boot) FIREWALL exact tcp state check (1 of 1): Protocol: TCP Src ip: 207.17.65.28 Src port: 80 Dst ip: 219.74.152.129 Dst port: 45872

Hmz.. my plan is 8mbps how come is only 2000+
any bros out there can offer some help.. took this from the event logs

[Francis85]

00:09:54 (since last boot) xDSL linestate up (downstream: 2363 kbit/s, upstream: 204 kbit/s; output Power Down: 16.0 dBm, Up: 10.5 dBm; line Attenuation Down: 52.0 dB, Up: 59.0 dB; snr Margin Down: 9.5 dB, Up: 8.5 dB)

00:13:32 (since last boot) FIREWALL exact tcp state check (1 of 1): Protocol: TCP Src ip: 207.17.65.28 Src port: 80 Dst ip: 219.74.152.129 Dst port: 45872

Hmz.. my plan is 8mbps how come is only 2000+
any bros out there can offer some help.. took this from the event logs

Are all of the phone points using the phones fitted with a microfilter, the attenuation looks a bit high..... high chance you never fit a microfilter at every phone points using the phone.....

[ohmygod1986]

Attenuation Down: 52.0 dB, Up: 59.0 dB


This looks back ... Mine is below 10 for both :s22::s22::s22:


Try connect microfilter to modem then remove all cord phone ...

Then see if it improves or change microfilter if got extra :s22::s22:

[albertchng]

line Attenuation Down: 52.0 dB, Up: 59.0 dB; snr Margin Down: 9.5 dB, Up: 8.5 dB

if 2wire modem to wall socket on direct connection with all other phones removed from other wall sockets AND still get similar reading...

mai tu liao, call singnet helpdesk & demand line check.

[materialboi]

im using the speedtouch 586 modem not the 2wire..

[Francis85]

im using the speedtouch 586 modem not the 2wire..

Same also need the microfilter.....

[materialboi]

thanks bros.. i have solved the problem.. i added the microfilter (= much thanks to the bros out there.. u guys really help me alot (=

[Kiddream]

http://www.speedtest.net/result/366942092.png (http://www.speedtest.net)

Hi all...my SNBB 8mbps was just activated today...however when i went to run speedtest...the results were disappointing...anyone knows what's wrong with the connection? Im on wirelesss...using the 2wire MIO modem 2701HGV (white in colour)...pls give me some advise...

My line stats:
DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT2+ Annex A
Downstream Rate: 3492 kbps
Upstream Rate: 646 kbps
Channel: Fast
Current Noise Margin: 29.4 dB (Downstream) 20.9 dB (Upstream)
Current Attenuation: 10.7 dB (Downstream) 3.4 dB (Upstream)
Current Output Power: -0.4 dBm (Downstream) 11.0 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {BDCM} Specific: {0x8462}
PVC Info: 0/100
Internet Connection Details
Connection Type: PPPoE
Username: darenkong@singnet
Internet Address: 116.15.145.162
Subnet Mask: 255.255.255.255
Default Gateway: 116.14.180.1
Primary Domain Name Server: 165.21.100.88
Secondary Domain Name Server: 165.21.83.88
Domain:
Maximum Transmission Unit (MTU): 1492
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful

[Francis85]

http://www.speedtest.net/result/366942092.png (http://www.speedtest.net)

Hi all...my SNBB 8mbps was just activated today...however when i went to run speedtest...the results were disappointing...anyone knows what's wrong with the connection? Im on wirelesss...using the 2wire MIO modem 2701HGV (white in colour)...pls give me some advise...

My line stats:
DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT2+ Annex A
Downstream Rate: 3492 kbps
Upstream Rate: 646 kbps
Channel: Fast
Current Noise Margin: 29.4 dB (Downstream) 20.9 dB (Upstream)
Current Attenuation: 10.7 dB (Downstream) 3.4 dB (Upstream)
Current Output Power: -0.4 dBm (Downstream) 11.0 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {BDCM} Specific: {0x8462}
PVC Info: 0/100
Internet Connection Details
Connection Type: PPPoE
Username: darenkong@singnet
Internet Address: 116.15.145.162
Subnet Mask: 255.255.255.255
Default Gateway: 116.14.180.1
Primary Domain Name Server: 165.21.100.88
Secondary Domain Name Server: 165.21.83.88
Domain:
Maximum Transmission Unit (MTU): 1492
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful

Previous using 3 mbps right, looks to me like backend profile wrong or never out microfilter....

[Francis85]

thanks bros.. i have solved the problem.. i added the microfilter (= much thanks to the bros out there.. u guys really help me alot (=

Welcome....... looks like my skill still there in trouble shooting...........

[Kiddream]

Hi i'm a new subscriber...the microfilter has been put in...my torrent and download speed are decent...but the speedtest results is still at 2000++...anyone knows what's wrong? Is it because of the wireless router? Or can i call singnet and ask them to check? Pls advise

[Francis85]

Hi i'm a new subscriber...the microfilter has been put in...my torrent and download speed are decent...but the speedtest results is still at 2000++...anyone knows what's wrong? Is it because of the wireless router? Or can i call singnet and ask them to check? Pls advise

Got check that all points using phone have been fitted with a microfilter....... phone into phone of microfilter, and modem into modem of microfilter.........

[Kiddream]

yes i've done all that...just check again....only 2900++....and this time i plug in thru ethernet cable...not wireless....will singnet be able to help me?

[Francis85]

yes i've done all that...just check again....only 2900++....and this time i plug in thru ethernet cable...not wireless....will singnet be able to help me?

The microfilter is old one or new ones, maybe can remove all, only leave the modem, then take the line readings, when I say remove all means that all phone remove also, only left modem............ then take the line readings, main possibilities is that microfilter faulty, or backend fault.

[Kiddream]

It's all completely new as i'm a new subscriber...i tried all ways...even connect the telephone directly without a filter...still same results...2000++...guess i shall really call them up and ask them to check

[liangtam]

u must use a filter no matter what!!!

[ninkuboy]

just need to vent....singnet's a piece of crap. suspect they've been reducing their available bandwidth pool for the past month to save money.