how long does Singnet take to convert from 1Mbps to 3 Mbps

[socrates]

I am thinking of recontracting and going from 1Mbps to 3 Mbps. When you do this, for how long will your internet connection be down as Singnet does the conversion?

I had a bad experience in the 2007 when I went to a 1 Mbps plan. My whole internet was down for about 2 weeks and nobody could solve the problem until I emailed some Singnet big bosses from my work place who sent down their engineers. hopefully won't happen again !:s12:

[Carova.]

they will give u a date like eg: 10th dec 5pm.. after that will automatically convert to 3mbps..

correct me if im wrong.. but i think its right.

[socrates]

So will there be a period where I have no internet access?

[Carova.]

nope... but have to reconnect after 5pm ( if they stated 5pm )

[liangtam]

short moment onli
when u reconnect, tat is

[joel_winston]

Mine from 3Mbps to 8 Mbps take 4 working days

[manytree]

Mine from 3Mbps to 8 Mbps take 4 working days

From 3.5 Mbps to 3.0 Mbps exactly on the stated date & time. I guess it is fast if one wants to go down.

Anyway will switch to the green when contract expires to join the Hub Club :s13:

[liangtam]

Mine from 3Mbps to 8 Mbps take 4 working days

cos nid change profile huans

[socrates]

thats quite a long time

[chunlianghere]

actually it does takes a while to change. i dont tink it wil take a long time. as liangtam said, they need to change the profile on their side. mayb y they take 4 working days is becos u r under queue?:s8: but if they r fast, jus a few secs, disconnect n reconnect, n yr speed is changed!:D

[joel_winston]

4 Working day consider fast liao. Last time when i upgrade from 512 to 3mbps it take abt 7 working days. Wait til my neck also long liao.

[socrates]

7 days seem a long time esp for people who do buisness or work on the internet from home !

[pcie2005]

if they tell u a certain date and time. then disconnect and connect again. check the speed. once cannot, call them and reserve a day for technician to come liao. :s12:

[liangtam]

Speed issues by means of provision can be done from their side.