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krypt1er
23-12-2008, 07:07 PM
i am facing starhub dns problem for the domain tomshardware.com for more than a week.

i get timeout when i use nslookup with starhub dns servers. i get timeout even after i set the timeout to 10 seconds.

when i query using singnet dns (165.21.83.88), the domain gets resolved.

i called starhub. they are saying their backend is ok. what could be the problem?

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : notebook
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter wlan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : localnet
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1D-E0-xx-xx-xx
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter lan:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 590x 10/100 Ethernet
Physical Address. . . . . . . . . : 00-1B-38-xx-xx-xx
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 218.212.xxx.xxx(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Tuesday, 23 December, 2008 6:14:19 PM
Lease Expires . . . . . . . . . . : Tuesday, 23 December, 2008 10:14:19 PM
Default Gateway . . . . . . . . . : 218.212.40.1
DHCP Server . . . . . . . . . . . : 172.17.0.38
DNS Servers . . . . . . . . . . . : 202.156.1.48
202.156.1.58
202.156.1.38
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3116E943-6C30-4826-93B6-6469DFCAEA49}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.localnet
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{97F78B4C-4914-47FC-88BA-67886838322D}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>nslookup
Default Server: dns2.maxonline.com.sg
Address: 202.156.1.48

> www.tomshardware.com
Server: dns2.maxonline.com.sg
Address: 202.156.1.48

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
*** Request to dns2.maxonline.com.sg timed-out
> server 165.21.83.88
Default Server: dnscache1.singnet.com.sg
Address: 165.21.83.88

> www.tomshardware.com
Server: dnscache1.singnet.com.sg
Address: 165.21.83.88

Non-authoritative answer:
Name: www.tomshardware.com
Address: 208.48.161.102

> quit

aptget
23-12-2008, 07:10 PM
very likely its starhub's end cos' if you try other websites, you May get the same results

krypt1er
23-12-2008, 07:12 PM
by the way, other domains resolve fine with starhub dns servers. only tomshardware.com has problem.

aptget
23-12-2008, 07:21 PM
http://forums.hardwarezone.com.sg/showthread.php?t=2105163

lowem
23-12-2008, 08:37 PM
Looks ok on my end.

It re-directs to http://www.tomshardware.com/us/#redir
and asks me to "select language".

krypt1er
25-12-2008, 12:33 AM
lowem, is your primary DNS server 218.186.1.38 ?

that seems to be the only starhub DNS server that is responding to www.tomshardware.com domain lookup.

MarineX
25-12-2008, 01:12 AM
mine is fine as well.

but my PDNS is 202.156.1.48

HyperX123
25-12-2008, 01:47 AM
Try performing a host fix under Windows/System32/Drivers/etc

Edit the file "host" and insert IP

208.48.161.101 www.tomshardware.com


Hope this helps.

tingyuan
25-12-2008, 05:16 PM
i also have same problem, worst i can't download those drivers.