Lag in World of Warcraft [Starhub]

[haidoz]

Hi guys, i'm currently a subscriber of the max online 12mbps plan and i'm pretty annoyed by the recent latency issues in world of warcraft.. ever since saturday night i've encountered an big jump in my latency from the usual 400-500+ ms to around a constant 1500+ ms, i'd do fine in normal 5 man instances but when it comes to raiding i always get slapped back to the login screen with the message "you've been disconnected from the server" .. This is really frustrating and i'm sure fellow WOW'ers would understand my pain :(.. I've tried asking some of my local guild mates if they're having any similar issues but it turns out im the only guy with this problem.. Is there anyone here who's experiencing the same thing lately?

I've also done few trace route tests on various realms and most of the results are pretty similar, can anyone tell me if these are normal?


Server: Gorgonnash (US) (The realm that i play on)

Tracing route to 63.241.255.15 over a maximum of 30 hops


1 16 ms 8 ms 10 ms cm1.kappa212.maxonline.com.sg [58.182.212.1]
2 10 ms 25 ms 8 ms 172.20.33.65
3 11 ms 26 ms 14 ms 172.26.33.1
4 11 ms 9 ms 8 ms 172.20.7.34
5 59 ms 15 ms 24 ms 203.117.244.1
6 225 ms * 223 ms so-7-0-3.edge3.SanJose1.Level3.net [4.53.24.1]
7 219 ms 222 ms 227 ms ae-13-69.car3.SanJose1.Level3.net [4.68.18.5]
8 230 ms 226 ms 229 ms level3-gw.sffca.ip.att.net [192.205.33.77]
9 275 ms * 275 ms cr2.sffca.ip.att.net [12.122.136.18]
10 274 ms * 294 ms cr2.la2ca.ip.att.net [12.122.31.133]
11 291 ms 281 ms 286 ms cr2.dlstx.ip.att.net [12.122.28.177]
12 284 ms 285 ms 276 ms gar5.dlstx.ip.att.net [12.122.138.5]
13 * 276 ms * 12.122.255.226
14 277 ms * 276 ms mdf001c7613r0004-gig-12-1.dal1.attens.net [63.241.193.14]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.


Trace complete.



Server: Kirin'Tor (US)

Tracing route to 63.241.255.117 over a maximum of 30 hops


1 11 ms 7 ms 9 ms cm1.kappa212.maxonline.com.sg [58.182.212.1]
2 13 ms 8 ms 8 ms 172.20.33.65
3 10 ms 14 ms 12 ms 172.26.33.1
4 10 ms 26 ms 9 ms 172.20.7.34
5 15 ms 19 ms 15 ms 203.117.244.1
6 219 ms 220 ms 222 ms so-7-0-3.edge3.SanJose1.Level3.net [4.53.24.1]
7 234 ms 222 ms 220 ms ae-13-69.car3.SanJose1.Level3.net [4.68.18.5]
8 228 ms * 225 ms level3-gw.sffca.ip.att.net [192.205.33.77]
9 279 ms * 277 ms cr2.sffca.ip.att.net [12.122.136.14]
10 276 ms * 289 ms cr2.la2ca.ip.att.net [12.122.31.133]
11 274 ms * 272 ms cr2.dlstx.ip.att.net [12.122.28.177]
12 275 ms * 284 ms gar5.dlstx.ip.att.net [12.122.138.5]
13 274 ms * 275 ms 12.122.255.226
14 275 ms * 276 ms mdf001c7613r0004-gig-12-1.dal1.attens.net [63.241.193.14]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.



Trace complete.

Server: Barthilas (Oceanic)


Tracing route to 12-129-225-108.attens.net [12.129.225.108]
over a maximum of 30 hops:


1 40 ms 9 ms 9 ms cm1.kappa212.maxonline.com.sg [58.182.212.1]
2 15 ms 9 ms 58 ms 172.20.33.65
3 32 ms 8 ms 22 ms 172.26.33.1
4 24 ms 9 ms 12 ms 172.20.7.18
5 14 ms 31 ms 23 ms 172.20.7.42
6 12 ms 13 ms 14 ms 203.116.5.113
7 15 ms 16 ms 45 ms 203.118.3.163
8 284 ms 224 ms 223 ms so-7-0-3.edge3.SanJose1.Level3.net [4.53.24.1]
9 237 ms 219 ms 218 ms ae-33-89.car3.SanJose1.Level3.net [4.68.18.133]
10 227 ms * 226 ms level3-gw.sffca.ip.att.net [192.205.33.77]
11 223 ms 229 ms 225 ms cr1.sffca.ip.att.net [12.122.137.14]
12 223 ms 240 ms * cr1.la2ca.ip.att.net [12.122.3.122]
13 224 ms * 226 ms gar5.la2ca.ip.att.net [12.122.128.25]
14 224 ms 224 ms 222 ms 12.122.255.74
15 * 224 ms 222 ms mdf001c7613r0004-gig-12-1.lax1.attens.net [12.129.193.246]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.


Trace complete.

Any input is greatly appreciated.. thank you for your time :)

[LemonT]

go download a program called pingplotter, and do a tcp port 3724 traceroute to the WOW servers.

or even better, download wireshark to sniff your WOW traffic when you are lagging and also when you are not lagging.

submit both to SH for further analysis.

[blacklotus]

Another starfug WOW user here. No point lah. Starfug is definitely bad for WOWing. I give up liao. I'm a MOL - Ultimate user btw. I have subscribed to Singnet 8MB plan in Feb 2009 for WOWing. Much better ping rates, and so far no disconnection. Once my stupid Starfug contracts are up in Aug 09, I'm definitely terminating. (mobile phone, bbom and mol)

And yeah, all the suffering Starfug users here can have my "100MB" bandwidth once my contract is up. :s13:

[garrettng]

im experiencing the exact same problem, would like to know wtf is wrong if not totally cannot play

[madangel]

i tink starhub having some issue this few daes. even i ping to www.yahoo.com ive so many time out session. cant wow cant surf too

[pker88]

singtel miohome under 3meg plan enough to play Wow?

[haidoz]

go download a program called pingplotter, and do a tcp port 3724 traceroute to the WOW servers.

or even better, download wireshark to sniff your WOW traffic when you are lagging and also when you are not lagging.

submit both to SH for further analysis.
thanks.. i'll try calling them up and have them to analyze the results i've gotten so far..

[TotalNerd]

my snbb 8mpbs starting working as of effect today!
canceled starhub 12mpbs which was totally a waste of monthly subscription!

[JoySakurai]

I'm on singnet, but I've been having alot of lag in wow lately also, but I think my is most prob to do with my new dlink modem.. horrible.
had lags up to 20 000ms. keep dc.
settled down these few weeks to constant 500 ~ 1.5kms, now getting better thou..

lag sucks.. omg.

[phuque99]

singnet and starhub users all kpkb all lag, must be warcraft server problem?

[Jamesykl]

Why are you all beating around the bush? This is limitation by technology. We don't have the optical fibre connection yet compared to Korea and Japan. We have yet to catch up with their advancement.


singnet and starhub users all kpkb all lag, must be warcraft server problem?

[liangtam]

Why are you all beating around the bush? This is limitation by technology. We don't have the optical fibre connection yet compared to Korea and Japan. We have yet to catch up with their advancement.

How to beat speed of light limit then?

A submarine cable is fiber based, if you assume that because its fiber, the distance of it will still result in negligible latency across long distance range, then you're really wrong.

Besides, Blizzard is the game producer and the ONLY provider of WoW, if their service became crappy by maintaining lousy connection, servers etc. Suckers will still fall for it, no?

[garrettng]

still lagging like **** today -_-

[jaloon]

It is a matter of getting shorter routes (lower latency, there is a base limit of ) and more well-maintained routes (less packet loss). Too bad no local residential ISPs likes to crater to this premium range of service.

[phuque99]

probably not worth the time and effort. as with other consumer items, money speaks so get a commercial link if that is most important. otherwise, there's always hwz for moaning :D

[adinth]

im also on starhub, and been lagging since friday night.
z
wtf up with them man.

[NightWish_]

lag abit wont die one la... unless u ish healing
amanthul everyday also lag

[liangtam]

It is a matter of getting shorter routes (lower latency, there is a base limit of ) and more well-maintained routes (less packet loss). Too bad no local residential ISPs likes to crater to this premium range of service.

There is still the physical limit mah.
If you notice, none of the ISP on biz offering (even), provides too-crazily-low-latency-for-sale service. Its not doable at the point in time.
You also have to consider if the server is hosted at a place which is well connected or not.

[rahimthestud]

which server are you guys on? I am on Thaurissan no problems lei...

[adinth]

i am in thaurissan. i am still lagging as of now but not as bad as yesterday. still, i dont think i can raid. zz. i sat out for whole of ulduar yesterday la.

[rahimthestud]

nice, which guild are you in??? whats ur IGN? I am in Judgement :D

[SpawnXp]

i'm on Gorgonnash too, not much lag . on starhub ..

[adinth]

pewpewbear ign. fayth guild. and currently having 1.5k ping. great.

[garrettng]

after an entire week, its still impossible to raid or go to populated towns like dalaran and org

[adinth]

same.
800 ping on off-peak hour (meaning 3am in the bloody morning).
3-10k ping during raid hours.

this is dumb.

[Magede]

same lor...i also lagging. Playing on Kilrogg n raid during server off-peak times. Connection elsewhere is ok but during raid can DC within 12 sec of boss encounter and usually happen frm 9.30 onwards. Liddat cant even raid lor. Seems it started when ulduar released for me.

[LemonT]

Call 1633
KPKB say lag in WOW, request to try Ultimate plan with SB6100 modem.

See if latency improves.

[liangtam]

now gotch SB6120 riao

[pker88]

i also having lags in outland on us servers
Kinda odd only recently hub got lags on wow
1mth ago still fine.