My DIR655 dead?

[WhiteFox]

Yesterday someone moved the power socket and the adapter got loosen from it so the router was off. Then just now when I insert it back again, the router couldn't receive any IP from the modem.

I've tried to power cycle both equipments, reset the router (using the back reset button), cloning the MAC (this is what the DLink helpdesk asked me to do), change LAN cable and I still can't get any IP.

If I bypass the router and plug my pc in directly into the modem, I can get an IP no problem.

My DIR655 dead? I bought it off someone brand new when he signed MOL Ultimate and got it as a gift. Used it for roughly a week only :(

[phuque99]

go 1 to 1 exchange, dlink lifetime warranty.

[liangtam]

Time to RMA bah...?

[WhiteFox]

it's so far at Jurong East :(

didn't know the router so weak, kana a bit like that die liao. luckily I still have my DGL4300 lying ard

[liangtam]

u see if the LED for WAN port is blinking first not.

if u still have receipt can go authorised center pcpro funan rma

[WhiteFox]

The WAN LED port is the 2nd LED am i right? It keeps blinking non stop

[liangtam]

Oh, theres no WAN LED(2nd LED is status, which always blink), go status page see whether cable status disconnected not, if yes, port malfunction

Anyway, jus bring for RMA bah, more easier for u oso.

[iCuteCube]

it's so far at Jurong East :(

didn't know the router so weak, kana a bit like that die liao. luckily I still have my DGL4300 lying ard

You can go to funan level 5, there is a service hub for dlink.

[zzz6jr]

It could be the power adapter spoil.

[WhiteFox]

It could be the power adapter spoil.

if power adapter spoil, I can't even power up the router :(

[outer92]

You can go to funan level 5, there is a service hub for dlink.



109 North Bridge Road
#05-41 Funan The Digitalife Mall
Singapore 179097

Enquiry (65) 6338 3854


Operating Hours
Monday - Sunday (11am to 8pm)

* Please note that PCPro Computer Services is NOT providing any form of testing and technical advices. Should your device need testing or technical advices, please contact D-Link Technical Support Hotline at 6501 4200

[tromba]

still got warranty
go dlink bang table lor

[tromba]

go 1 to 1 exchange, dlink lifetime warranty.

If My memory dun serve me wrong
Dlink 655 is only 1 yr limited warranty

[liangtam]

it is lifetime
adapter 1 yr

[Pokémon]

It seems like a power cycling of the modem & router is required. Have you already done it? Seems not to me.

The best is to off all devices, reconnect the network cables, then on the modem, followed by router 5 seconds later.

[iCuteCube]

it is lifetime
adapter 1 yr

I am 99% sure that all pure wireless product (other then NAS/IP CAM/modem routers)
are life time warranty.

If the product EOL, they will cover the warranty for the next 5years from the date they EOL the model, I just called and check.

ICC.

[tidus792]

Lifetime for the router.

1 year for the power adapter. It costs about $30 ish for a new one. Small price to pay for a life time product.

[tromba]

cos i rem the teh box stated so
hahahaha
like i say my memory dun fail me

think i getting old liao

[liangtam]

the booklet did state 1 yr actually, buts its lifetime.

[WhiteFox]

It seems like a power cycling of the modem & router is required. Have you already done it? Seems not to me.

The best is to off all devices, reconnect the network cables, then on the modem, followed by router 5 seconds later.

Power cycle the equipment was the 1st thing I did when I found out it was off :(

[WhiteFox]

I thought the Funan one is only if you have receipt? Else have to go down to Jurong there?

[WhiteFox]

wa! I pressed the reset button for 30 secs when it's off and reconnect again and now it's working! phew! no need go Jurong liao :D