Anyone knows about Starhub speed

[wealweal]

Hi All,

Starhub maxonline plan........ and the bandwidth you get?

According to the Help Desk

Maxonline Surflite up to 2mbps
Maxonline Express up to 8mbps
Maxonline Premium up to 12mbps
Maxonline Ultimate up to 100mbps


In summary if you are in surflite you can get 0-2mbps ( 0mbps no web access dude :( ), Express 2 to 8mbps etc... for Ultimate you may get 12 mbps and its normal.


Mine drop to 2.9mbps on Express and the help desk says its normal and within range.


Good Luck..................... Your comment...

[MrJacky]

It's not incremental, you aren't doing some Maths patterns here.

Every of those will start from 0 onwards, you can be on Ultimate and get only 2Mbps.

And for Ultimate you will not necessary get 12mbps everytime.

[eddy2099sg]

The speed they published are 'best effort' speed. There are many factors involved here. The speed you will get is determined by the slowest link in your network.

Firstly, from your own end, starhub broadband is a 'shared' network. If less of your neighbours uses it, the more of the green pipe you get. Secondly, the speed usually refers to local traffic as international traffic would be determined by the speed of the optic fibre cables (which is shared by many people) from Singapore to the country of the site you are surfing to and the nodes in between. If the site has a slow connection or is crowded, it can further degrade the performance.

Usually, you will feel the faster speed when you do simultaneous downloads from several sites as opposed to one site.

[wealweal]

The speed they published are 'best effort' speed. There are many factors involved here. The speed you will get is determined by the slowest link in your network.

Firstly, from your own end, starhub broadband is a 'shared' network. If less of your neighbours uses it, the more of the green pipe you get. Secondly, the speed usually refers to local traffic as international traffic would be determined by the speed of the optic fibre cables (which is shared by many people) from Singapore to the country of the site you are surfing to and the nodes in between. If the site has a slow connection or is crowded, it can further degrade the performance.

Usually, you will feel the faster speed when you do simultaneous downloads from several sites as opposed to one site.


He bandwidth tested using speednet and starhub util shows i have about 1.x(speednet)-5mbps, starhub 2.9mbps-6 yesterday. To be fair i go to local site only. Funny thing it always happens in the late evening 11pm up.

[wealweal]

It's not incremental, you aren't doing some Maths patterns here.

Every of those will start from 0 onwards, you can be on Ultimate and get only 2Mbps.

And for Ultimate you will not necessary get 12mbps everytime.


What i was told is that if you have example ultimate your min should not be less then 12mbps (up to 100mbps) according to the customer support. You may not always get 12mbps but at least there must be certain percentage of QOS rite.

[richneo]

What i was told is that if you have example ultimate your min should not be less then 12mbps (up to 100mbps) according to the customer support. You may not always get 12mbps but at least there must be certain percentage of QOS rite.
there is no SLA for starhub maxonline for consumers...

there is QOS thou.. mol ulti getting highest priority for all the services and so on

[n95crazy]

Firstly, from your own end, starhub broadband is a 'shared' network. If less of your neighbours uses it, the more of the green pipe you get.

this holds true for singnet as well
but for singnet you are only dedicated until the line reaches your nearest base station

[n95crazy]

there is no SLA for starhub maxonline for consumers...

there is QOS thou.. mol ulti getting highest priority for all the services and so on

actually the difference is not QOS but with the config file in your modem
the config file determines the upload/download capacity

last time it was possible to uncap your modem by changing the default values... and there was no difference between the priceplans... nowadays it is still possible to uncap, but simply subscribing to MOL ultimate is easier

[richneo]

actually the difference is not QOS but with the config file in your modem
the config file determines the upload/download capacity

last time it was possible to uncap your modem by changing the default values... and there was no difference between the priceplans... nowadays it is still possible to uncap, but simply subscribing to MOL ultimate is easier
before u start blabbing..

there is qos set for different packages

paging for lemonT pls come in...

[n95crazy]

before u start blabbing..

there is qos set for different packages

paging for lemonT pls come in...

you don't even know the support system that provides the service...
by jumping to conclusions you are the 1 who is blabbing

[LemonT]

before u start blabbing..

there is qos set for different packages

paging for lemonT pls come in...

there's no QOS for residential plans in SG as far as i know.

and it's not possible to uncap

[richneo]

there's no QOS for residential plans in SG as far as i know.

and it's not possible to uncap
thnx for clarifying bro

ur information holds more weight than that blabber

[LemonT]

Hi All,

Starhub maxonline plan........ and the bandwidth you get?

According to the Help Desk

Maxonline Surflite up to 2mbps
Maxonline Express up to 8mbps
Maxonline Premium up to 12mbps
Maxonline Ultimate up to 100mbps


In summary if you are in surflite you can get 0-2mbps ( 0mbps no web access dude :( ), Express 2 to 8mbps etc... for Ultimate you may get 12 mbps and its normal.


Mine drop to 2.9mbps on Express and the help desk says its normal and within range.


Good Luck..................... Your comment...

Those speeds are only valid for local traffic, everything out of SG is best-effort delivery.

[MrJacky]

What i was told is that if you have example ultimate your min should not be less then 12mbps (up to 100mbps) according to the customer support. You may not always get 12mbps but at least there must be certain percentage of QOS rite.
It really depends on the other party. If you are connected to a slow server you won't hit the minimum speed claimed by those people up there.

[n95crazy]

thnx for clarifying bro

ur information holds more weight than that blabber

well that blabber so happens to know more than anybody here about starhub's services and backend systems support... if anybody knows more than me, then he must be from management already

[LemonT]

well that blabber so happens to know more than anybody here about starhub's services and backend systems support... if anybody knows more than me, then he must be from management already

oh you work in SH?

[liangtam]

oh you work in SH?
ex SH cs nia :s22:

[n95crazy]

ya go ahead and believe a CS can have credit cards and earn enough to buy car... :)

[LemonT]

ya go ahead and believe a CS can have credit cards and earn enough to buy car... :)

ehh SH CS earn a lot one, can buy WRX or EVO. :)

[aaur4man]

thats where your bandwidth goes to after 11pm :)

[n95crazy]

ehh SH CS earn a lot one, can buy WRX or EVO. :)

cool then maybe i should resign and go n be CS becos with my salary i can't afford a WRX or an EVO

[LemonT]

cool then maybe i should resign and go n be CS becos with my salary i can't afford a WRX or an EVO

If you like customer-oriented jobs you can give it a try. :)

[i0ri86]

:love: Really? How u know? U know someone working as SH CS ah? How come can earn so much?

[liangtam]

They're being ranted everyday by the customer on the service and quality provided, of cos pay ish reasonably good rah. :s22:

[i0ri86]

well that blabber so happens to know more than anybody here about starhub's services and backend systems support... if anybody knows more than me, then he must be from management already

Bro, if you're working at Starhub, maybe you can help me.
I've been having connection problems recently.
Any bros who happen to see this, pleaseee help me too!

Click on this link (http://forums.hardwarezone.com.sg/showthread.php?t=1992748).

Refer to my post.

[n95crazy]

Bro, if you're working at Starhub, maybe you can help me.
I've been having connection problems recently.
Any bros who happen to see this, pleaseee help me too!

Click on this link (http://forums.hardwarezone.com.sg/showthread.php?t=1992748).

Refer to my post.

would love to help but i'm more familar with mobile products and i'm not from cable technical either...

[n95crazy]

They're being ranted everyday by the customer on the service and quality provided, of cos pay ish reasonably good rah. :s22:

i'm sure singtel customer service personnel too earn a ton of money because they are being ranted everyday by the customer on the service and quality provided, of cos pay ish reasonably good rah.