Dr_ARCHer
24-08-2009, 05:55 PM
I used to be on Singnet 6Mbps, and my old Speedstream modem has served me well. Two months back, I elected to move to the faster 10Mbps . Since then, I have been having frequent disconnect. I got a new Speedtouch modem that is ADSL2+ compliant, and it didn't help. I got Singnet 'engineers' to come down, not once, not twice but three times to check my line. In all instances, the line shows good SNR. The last 'engineer' claimed that my modem is faulty. Never mind that it is a new modem. I bought a Zyxel modem. And it is still giving me problem.
I remember when I was first on 6Mbps, I had similar disconnect problems. I complained a few times, and the problem mysteriously disappeared. Now, they claim it is my modem. Okay. I will get a new modem, but I am not sure if it will help.
The disconnect is due to the DSL signal dropping. The modem (both models)'s DSL light just disappear, and then try to resync. Sometimes, the resync works, but from my router/firewall log (I have a Zywall 5), I don't get an IP address on the WAN side, and I have to switch off and on the modem (the router will re-establish connection). On good days, the re-establishment and resynicing works i.e. my WAN manages to get an IP address from Singnet's DNS. The thing is, all this disconnecting is wreaking havoc to my secured connections like Internet Banking, office email etc.
So what is a good ADSL2+ modem? The last 'engineer' claims that the 2wire modem is the best (not sure which one he is referring to: 2701HG-E, 2701HGV or 2701HGV-E, but it is the one that is used with Mio). But 2wire does not sell in the market (not in SLS anyway). I don't need any router/wireless function (I have Zywall, DIR-655 and Buffalo WRZ-HP-300), but if the modem bit is good, I will just use the modem part only (that is for any modem-plus-router-plus wireless model).
I remember when I was first on 6Mbps, I had similar disconnect problems. I complained a few times, and the problem mysteriously disappeared. Now, they claim it is my modem. Okay. I will get a new modem, but I am not sure if it will help.
The disconnect is due to the DSL signal dropping. The modem (both models)'s DSL light just disappear, and then try to resync. Sometimes, the resync works, but from my router/firewall log (I have a Zywall 5), I don't get an IP address on the WAN side, and I have to switch off and on the modem (the router will re-establish connection). On good days, the re-establishment and resynicing works i.e. my WAN manages to get an IP address from Singnet's DNS. The thing is, all this disconnecting is wreaking havoc to my secured connections like Internet Banking, office email etc.
So what is a good ADSL2+ modem? The last 'engineer' claims that the 2wire modem is the best (not sure which one he is referring to: 2701HG-E, 2701HGV or 2701HGV-E, but it is the one that is used with Mio). But 2wire does not sell in the market (not in SLS anyway). I don't need any router/wireless function (I have Zywall, DIR-655 and Buffalo WRZ-HP-300), but if the modem bit is good, I will just use the modem part only (that is for any modem-plus-router-plus wireless model).