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View Full Version : PacNet vs SH

Uno_Hu
07-10-2009, 04:56 PM
I have problems using the VOIP phone at the office (PacNet) but it has no problem at home (Starhub).
Heard the PacNet has got a lot of port problem.
liangtam
07-10-2009, 07:46 PM
You nid to check the router instead
Uno_Hu
08-10-2009, 01:04 AM
You nid to check the router instead

Sorry but I'm not really sure about your reply: check the router settings or the hardware itself ?

Many hours wasted on it but ended up without a clue. Apparently one party couldn't hear the caller.
liangtam
08-10-2009, 01:15 AM
Possibly bad router handling lor
You can bypass the router first, and you'll know if this is the case
askh52
08-10-2009, 12:05 PM
dun really know what network your office use..
but quite a lot of office ban normal voip port, either to reduce bandwidth, reserve for own voip or other security issue.. check with office IT admin...
if just some SME business broadband i don't see difference between pacnet office/starhub home network...
Shawshankredempti0n
08-10-2009, 01:54 PM
Sorry but I'm not really sure about your reply: check the router settings or the hardware itself ?

Many hours wasted on it but ended up without a clue. Apparently one party couldn't hear the caller.

Translation:

Don't blame the ISP for your issues. Its convenient but really check your own network first.
There are many pieces of equipment for the data packet from your (user) end to go through before it reaches your ISP in an office environment.

At home, data packet only need to go through your router and out to your ISP.