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ANNOUNCEMENT: ASUS Graphics Card Distributors

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Old 26-01-2018, 11:19 AM   #1
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ANNOUNCEMENT: ASUS Graphics Card Distributors

Dear HWZers,

As of Jan 2018, ASUS Graphics card will be distributed by both Avertek Enterprises and Ban Leong Technology. Both distys will carry full range of GPUs across AMD Radeon and Nvidia GeForce.


Q: How to tell if the GPU is from Avertek/Ban Leong?
A: The front of the GPU box will carry warranty sticker of respective disty.
Example of Avertek's sticker:
Example of Ban Leong's sticker:
Q: How does this affect end-users?
A: For RMA, users will have to visit the respective disty where the card is from.
Avertek Enterprises Service Center:
25 Kallang Avenue #03-03, Singapore 339416
Tel: (65)6341 7839

Operation hours:
9.30 am 6.00 pm (Mondays Fridays)
Closed on Saturdays, Sundays and Public Holidays
Ban Leong Service Center:
No. 150, Ubi Avenue 4, #04-01
Telephone: (65) 6512 9250
Email: support@banleong.com.sg
Operation hours:
Monday Friday: 9am 12pm and 2pm 5 pm
Saturday: 9am 12pm
Closed on Sundays & Public Holidays
Q: What if I no longer have the box and uncertain which disty the GPU is from?
A: Users can always drop us message in HWC or contact our helpline @ +65 66369163 for assistance.

That's all from us folks! Do continue to support us in 2018 okay! Till next time..

Regards,
ASUS SG
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ASUS Service Center Location (SG):
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Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

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