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Old 02-01-2017, 08:59 AM   #1
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Asus warranty

I just received an AC56S router as a gift, no receipt or what, is it still covered under the Asus 3 years warranty? I tried to register online, they ask me for purchase date, which date should I put?
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Old 03-01-2017, 11:13 AM   #2
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Hi there,

You may just input the date you received the gift. Yeah it is 3 years warranty from ASUS local.

rgds,
Jn
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ASUS Service Center Location (SG):
Click here for location and operating hours

For warranty information and repair status:
Click here to enquire

To purchase laptop or zenfone adapter/battery/accessories:
Click here to check the pricing and availability

Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

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Old 03-01-2017, 12:37 PM   #3
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Thanks very much!!
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Old 05-01-2017, 09:39 AM   #4
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No Problem!
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ASUS Service Center Location (SG):
Click here for location and operating hours

For warranty information and repair status:
Click here to enquire

To purchase laptop or zenfone adapter/battery/accessories:
Click here to check the pricing and availability

Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

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Old 06-01-2017, 02:26 AM   #5
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Dear asus, do i need to register my new purchase MG279G monitor online after 7 days of purchased?
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Old 06-01-2017, 10:52 AM   #6
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Dear asus, do i need to register my new purchase MG279G monitor online after 7 days of purchased?

Hi ProGamer84,

Yes, for every purchase of new ASUS product it is advisable to register the product online for warranty and others promotional benefits.
__________________
ASUS Service Center Location (SG):
Click here for location and operating hours

For warranty information and repair status:
Click here to enquire

To purchase laptop or zenfone adapter/battery/accessories:
Click here to check the pricing and availability

Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

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Old 06-01-2017, 11:50 AM   #7
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Hi ProGamer84,

Yes, for every purchase of new ASUS product it is advisable to register the product online for warranty and others promotional benefits.
Noted.. but it's with 1week of purchased?
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Old 06-01-2017, 02:34 PM   #8
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Noted.. but it's with 1week of purchased?
It is better based on the purchased date as stated on the proof of purchase ( receipt). As all the product sales will be updated by the retails.

best regards,
jon
__________________
ASUS Service Center Location (SG):
Click here for location and operating hours

For warranty information and repair status:
Click here to enquire

To purchase laptop or zenfone adapter/battery/accessories:
Click here to check the pricing and availability

Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

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Old 06-01-2017, 09:31 PM   #9
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It is better based on the purchased date as stated on the proof of purchase ( receipt). As all the product sales will be updated by the retails.

best regards,
jon
because if within 7days if got any problem i still able to 1to1 exchange?
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Old 09-01-2017, 10:34 AM   #10
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because if within 7days if got any problem i still able to 1to1 exchange?

The 1 to 1 exchange, you may need to verify with the Distributor or Shop as they may have different terms and condition individual.
__________________
ASUS Service Center Location (SG):
Click here for location and operating hours

For warranty information and repair status:
Click here to enquire

To purchase laptop or zenfone adapter/battery/accessories:
Click here to check the pricing and availability

Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

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Old 05-02-2017, 11:54 PM   #11
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I believe this does not warrant a software error right?
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Old 06-02-2017, 09:37 AM   #12
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I believe this does not warrant a software error right?
Hi tohshh,

May I know what type of software error you encountered?

regards,
jon
__________________
ASUS Service Center Location (SG):
Click here for location and operating hours

For warranty information and repair status:
Click here to enquire

To purchase laptop or zenfone adapter/battery/accessories:
Click here to check the pricing and availability

Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

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Old 28-02-2017, 10:01 PM   #13
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Hi I have a M32CD desktop.
I have logged on to asus account and saw the product was registered.
How can I know if the product is still covered under warranty 1yr or 3yrs?
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Old 21-03-2017, 02:04 AM   #14
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my laptop hinge broke , is it covered by warranty? anyone got similzr experience?
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