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Old 28-02-2014, 04:23 PM   #46
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ya the middle one with excess capped at $750

i booked with budget in Tasmania and the excess was at $2000+!!! was shocked. Had to pay a lot more per day (think it was $30 a day) to reduce the excess to like $200+
So did you buy travel insurance in sg to cover the excess capped at $750? think i will go for apex also! Thanks for your review.
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Old 01-03-2014, 10:52 AM   #47
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So did you buy travel insurance in sg to cover the excess capped at $750? think i will go for apex also! Thanks for your review.
yup, of course!
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Old 09-03-2014, 06:52 PM   #48
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After going through a few car rental company to ask for quotes, it seems that Apex is the cheapest one around after adding in all the insurance and GPS and child seat.

I've booked with them for my trip to GC, can anybody share on the last day after dropping off the car... Is the drop off point far frm the GC airport? Cos my flight is kinda early and I'm not sure if there is any issue dropping the car then getting back to the airport
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Old 10-03-2014, 12:21 AM   #49
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After going through a few car rental company to ask for quotes, it seems that Apex is the cheapest one around after adding in all the insurance and GPS and child seat.

I've booked with them for my trip to GC, can anybody share on the last day after dropping off the car... Is the drop off point far frm the GC airport? Cos my flight is kinda early and I'm not sure if there is any issue dropping the car then getting back to the airport
Me booked APEX too, for this month end in Melbourne
For GC, I see in their website that it seems quite near to the airport (3 minute)? But I guess the more important question is what time is your flight.. because their opening hour is 7am.
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Old 10-03-2014, 09:29 AM   #50
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Me booked APEX too, for this month end in Melbourne
For GC, I see in their website that it seems quite near to the airport (3 minute)? But I guess the more important question is what time is your flight.. because their opening hour is 7am.
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I'm ok if the car return place is a maybe 10mins walkable distance away. Can always drop off the family at airport first before I go return the car.
Only afraid distance not walkable lol

Well if they open at 7am should be ok as flight is not so early unless flight kena rescheduled early n need to check in before 7
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Old 10-03-2014, 11:56 AM   #51
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I'm ok if the car return place is a maybe 10mins walkable distance away. Can always drop off the family at airport first before I go return the car.
Only afraid distance not walkable lol

Well if they open at 7am should be ok as flight is not so early unless flight kena rescheduled early n need to check in before 7

pls update me as well.. my flight is leaving GC at 9am, so need to return car at 7am as well...
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Old 11-03-2014, 01:16 PM   #52
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pls update me as well.. my flight is leaving GC at 9am, so need to return car at 7am as well...
Heh yea typical scoot flight timing. Think scoot usually is ask peeps to check in 60mins before. So if 9am flight, 8am check in, if kiasu 7.30 return car should be ok I hope lol
Will update when I'm back..

Hopefully before I go somebody can share info how isit like lol
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Old 12-03-2014, 12:22 PM   #53
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Heh yea typical scoot flight timing. Think scoot usually is ask peeps to check in 60mins before. So if 9am flight, 8am check in, if kiasu 7.30 return car should be ok I hope lol
Will update when I'm back..

Hopefully before I go somebody can share info how isit like lol
hehe... i think i will kiasu 7am return car... lol... then can slowly slowly make my way around.. can eat breakfast ma..
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Old 24-03-2014, 02:19 PM   #54
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FYI, the car I reserved for Mar trip cost A$47 a day for a total of 9 days. Package inclue
Hyundai Elantra Mid Size Sedan
Zero Excess
Unlimited KMs
GPS Navigation.

Total cost A$423

Just returned from Melbourne yesterday. This is a review on the Apex Car rental.

Condition of car : New but the company did not clean the car properly - The car boot cover has yucky stain on the left when we open the boot.

The drinks compartment besides the driver seats also has sticky stain left uncleaned.

We cleaned up the drinks compartment area using wet tissues. It took us about 10-15mins to clean up the stain. I suspect the stain must be left there for quite awhile.

Colour : White

-------
The Apex office in Melbourne only opens at 8am. I called them and the friendly male staff instructed us to wait at the pick up point (between the front entrance of airport & Parkroyal Hotel). There are a lot van picking up their customers from same area, just look out for a big white van with "Apex" on it.

Friendly driver :-)

Apex office is about 5-10mins away from the airport.

We were served by a not-so-friendly female staff :-( . No smile, straight face throughout - maybe too early for her haha

Our car is filled with full tank (less one bar) but we returned our car with less two bars. They charged us 2 bars + A$10 service charge which is about A$24. Alternatively, we can also top up at the kiosks just outside their office (but hubby lazy haha). We didn't argue on the initial pick up "less one bar" issue cos we thought we just returned and they would charged us less one bar instead of 2 bars. Anyway, a good lesson to learn for all.

i also feed back on the "dirty car" when we returned the car . If you have a cleaner car next time - thank me :-)
--------------------

Petrol is cheaper in big city/town like Melbourne, Geelong than smaller towns along Great Ocean Road.


Hope all these help.
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Old 25-03-2014, 10:38 AM   #55
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Just returned from Melbourne yesterday. This is a review on the Apex Car rental.

Condition of car : New but the company did not clean the car properly - The car boot cover has yucky stain on the left when we open the boot.

The drinks compartment besides the driver seats also has sticky stain left uncleaned.

We cleaned up the drinks compartment area using wet tissues. It took us about 10-15mins to clean up the stain. I suspect the stain must be left there for quite awhile.

Colour : White

-------
The Apex office in Melbourne only opens at 8am. I called them and the friendly male staff instructed us to wait at the pick up point (between the front entrance of airport & Parkroyal Hotel). There are a lot van picking up their customers from same area, just look out for a big white van with "Apex" on it.

Friendly driver :-)

Apex office is about 5-10mins away from the airport.

We were served by a not-so-friendly female staff :-( . No smile, straight face throughout - maybe too early for her haha

Our car is filled with full tank (less one bar) but we returned our car with less two bars. They charged us 2 bars + A$10 service charge which is about A$24. Alternatively, we can also top up at the kiosks just outside their office (but hubby lazy haha). We didn't argue on the initial pick up "less one bar" issue cos we thought we just returned and they would charged us less one bar instead of 2 bars. Anyway, a good lesson to learn for all.

i also feed back on the "dirty car" when we returned the car . If you have a cleaner car next time - thank me :-)
--------------------

Petrol is cheaper in big city/town like Melbourne, Geelong than smaller towns along Great Ocean Road.


Hope all these help.
thanks for your review...
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Old 25-03-2014, 09:17 PM   #56
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Just returned from Melbourne yesterday. This is a review on the Apex Car rental.

Condition of car : New but the company did not clean the car properly - The car boot cover has yucky stain on the left when we open the boot.

The drinks compartment besides the driver seats also has sticky stain left uncleaned.

We cleaned up the drinks compartment area using wet tissues. It took us about 10-15mins to clean up the stain. I suspect the stain must be left there for quite awhile.

Colour : White

-------
The Apex office in Melbourne only opens at 8am. I called them and the friendly male staff instructed us to wait at the pick up point (between the front entrance of airport & Parkroyal Hotel). There are a lot van picking up their customers from same area, just look out for a big white van with "Apex" on it.

Friendly driver :-)

Apex office is about 5-10mins away from the airport.

We were served by a not-so-friendly female staff :-( . No smile, straight face throughout - maybe too early for her haha

Our car is filled with full tank (less one bar) but we returned our car with less two bars. They charged us 2 bars + A$10 service charge which is about A$24. Alternatively, we can also top up at the kiosks just outside their office (but hubby lazy haha). We didn't argue on the initial pick up "less one bar" issue cos we thought we just returned and they would charged us less one bar instead of 2 bars. Anyway, a good lesson to learn for all.

i also feed back on the "dirty car" when we returned the car . If you have a cleaner car next time - thank me :-)
--------------------

Petrol is cheaper in big city/town like Melbourne, Geelong than smaller towns along Great Ocean Road.


Hope all these help.
Thanks for your info ; I'm going this weekend (and getting APEX car!)
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Old 27-03-2014, 02:54 PM   #57
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thanks all for the information. very good for my trip planning to mel next mth.
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Old 28-03-2014, 12:35 AM   #58
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thanks for the info, planning to rent from apex as well
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Old 14-04-2014, 08:47 PM   #59
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Let me contribute back, by sharing my review of APEX. I rented from them twice: in Melbourne for 7-days, and in Sydney for 1-day. Took the Hyundai i45 for both times.

In Melbourne, as I called them from MEL airport and was told the pick-up spot, the APEX van was already there when I reached the shuttle pick-up location, so no waiting at all. In the office, "check-in" process was quite fast too. The lady was still patient enough when I asked to see the Mitsubishi Outlander for my final consideration (I have 3 adults + 2 children with child seat). Clearly Outlander was not big enough for this requirement, so i45 was the choice.
Everything's good with the car throughout my usage (drove about 1,000 km to Belgrave, Phillip Island, GOR up to Port Campbell). The car itself was quite new (29K in odometer), so no issues expected after all.
Not so lucky with the "check-out" (return) process. Well, the check-out itself was pretty straight forward (they're not too fussy in checking), but it took quite some time to get my shuttle ride back to the MEL airport (to catch my flight to SYD). Plus, as I took Tiger Airways (which departs from Terminal-4 which is separate from T-1/2/3), and APEX van is too big to be allowed into T4 area, I was dropped in the main terminal, and had to run to T4 - almost missing my flight check-in.

In SYD, the "check-in" took me a whole lot of time. From the time I called them from airport to pick me up, I only got the ride about 30-minutes later. Upon arrival in their office, after paperwork done and going to get the car, found out that the 2 child seats have not been installed. So took some more time to get and install the child seats. Afterwards, as I was to drive the car out, I noticed the "check engine" indicator in the dashboard was on (which is quite weird as this i45 is also around 30K in odometer). Returned to the office, and got a replacement i45, had to move the car seats again. All in all, spent about 1 hour.
Throughout my usage, everything's fine with this car (this time only went to Blue Mountains area). No problem during "check-out" process, and no long wait for shuttle van to drop me back to SYD airport too.

CONCLUSION:
APEX is great value for money ; new cars with very good rates. (and they are not small company at all ; I saw at least 20+ of their cars parked in the Melbourne location, don't know how many more are out). Just need to allow yourself some buffer time for the shuttle pick-up / drop back to airport, because it may take time if you're unlucky.
In both locations, there are petrol station very near to their office, so refilling the petrol before returning the car is no problem at all.
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Old 15-04-2014, 11:16 AM   #60
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thanks for your review!
it's good that APEX are providing strong competition to the established players, which will hopefully give consumers better value for money.
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