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Prime x370 Pro backplate

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Old 02-10-2017, 05:40 PM   #1
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Prime x370 Pro backplate

1st time builder here trying to swap out the stock am4 backplate but it got stuck. Can I bring down to the service center to get it removed?
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Old 03-10-2017, 01:48 PM   #2
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1st time builder here trying to swap out the stock am4 backplate but it got stuck. Can I bring down to the service center to get it removed?
Hi Zyridra,

Sorry for the late response. Are you referring to the CPU cooler retention bracket on the board rear ?



Would you also kindly provide us the serial number of your board ?



Regards,
K
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