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Does Convergent handle warranty for non-Convergent stock Kingston and old Corbell-era Corsair RAMs?

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Old 29-12-2017, 07:17 PM   #1
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Does Convergent handle warranty for non-Convergent stock Kingston and old Corbell-era Corsair RAMs?

As per topic.

Got a pair of Amazon stock Kingston HyperX RAMs and a set of Corsair Dominator RAMs with Corbell warranty stickers that are faulty, both types are DDR3.

I haven't done any RMAs for a long time. The last I remember was Convergent was to handle Kingston RAMs not brought in by them, although my understanding was that y'all don't do 1-to-1 exchange for such RAMs. Does that still apply? Also, my understanding is that when Convergent took over distributorship for Corsair y'all also had to honour warranty for Corbell stock, but that was quite a number of years ago, so does this still apply?

Can anyone advise?
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Old 02-01-2018, 04:49 PM   #2
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As per topic.

Got a pair of Amazon stock Kingston HyperX RAMs and a set of Corsair Dominator RAMs with Corbell warranty stickers that are faulty, both types are DDR3.

I haven't done any RMAs for a long time. The last I remember was Convergent was to handle Kingston RAMs not brought in by them, although my understanding was that y'all don't do 1-to-1 exchange for such RAMs. Does that still apply? Also, my understanding is that when Convergent took over distributorship for Corsair y'all also had to honour warranty for Corbell stock, but that was quite a number of years ago, so does this still apply?

Can anyone advise?
Hi,

Sorry for the late reply.

Please email to our RMA Team at rma@convergent.com.sg

They'll advice you accordingly.
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