HWZ Forums

Login Register FAQ Mark Forums Read

Corbell Product Warranty Policy

Like Tree20Likes
Share This Page
HardwareZone.com on Facebook
Reply
 
LinkBack Thread Tools
Old 28-12-2016, 02:04 PM   #991
Featured Distributor for Hardware Clinic, Storage Clinic
 
@Corbell's Avatar
 
Join Date: Nov 2011
Posts: 1,056
Hello~ Just want to check with you...

I bought a GP62 6QF Leopard Pro laptop in Jun'2016 from Funan ...
Now it is making a lot of fan noise, not sure why..

I am bringing down to Leong Huat building service centre this afternoon but I do not have the purchase receipt already. I will not need to produce the receipt right? I remembered when I bought this laptop I need to register the warranty with MSI online and I did.... Everything *stickers* are intact on my laptop.

Also for this kind of issue, do I need to place my laptop with the centre? or it will be fixed on the spot?
If you have already register your warranty online then should be ok if you don't have the invoice with you. Should be during registration the system also ask for an upload of your invoice?

For the fan noise you mentioned, need to let the service centre diagnose first then will know need to leave it there or can rectify on the spot. But usually should be able to resolve on the spot unless they are short of spare parts.
__________________
@Corbell is offline   Reply With Quote
Old 03-01-2017, 02:23 PM   #992
Master Member
 
Join Date: Dec 2002
Posts: 2,647
Hello, tried to pm but ur inbox is full. I have a faulty ss-520gm, the warranty is 5yr? I can't remember how to see the warranty sticker on the psu, could u please advise? Thanks man.
Valour is offline   Reply With Quote
Old 07-01-2017, 05:17 PM   #993
Junior Member
 
Join Date: Mar 2011
Posts: 49
Hi i bought a termaltake e-sport keyboard a year ago from a shop in simlim. Now i am experiencing some keys not receiving input when i press. I lost the box however the receipt is still around. Online states the warranty is 2 years. Could you advise on how should I proceed on the repair/ replacement?
wuoniux3 is offline   Reply With Quote
Old 09-01-2017, 01:30 PM   #994
Featured Distributor for Hardware Clinic, Storage Clinic
 
clon22's Avatar
 
Join Date: Mar 2004
Posts: 8,203
Hello, tried to pm but ur inbox is full. I have a faulty ss-520gm, the warranty is 5yr? I can't remember how to see the warranty sticker on the psu, could u please advise? Thanks man.
Hi there,

Just check on the rectangular CT warranty sticker.
See what date is demarcated on it.



Hi i bought a termaltake e-sport keyboard a year ago from a shop in simlim. Now i am experiencing some keys not receiving input when i press. I lost the box however the receipt is still around. Online states the warranty is 2 years. Could you advise on how should I proceed on the repair/ replacement?
Hi there,

I believe you msg the wrong distee/person.
Pease double check with your retailer.
__________________

-Local MSI product arrival/price updates: Kabylake/Ryzen
-MSI TwinFrozr Club! Come join our very own SG club!
=My Cooling=
TRU12E Cu LE / Vapo LS Singlestage /
SF3D Inflection Pt CPU pot + Ryba slim GPU pot ver.2
clon22 is offline   Reply With Quote
Old 11-01-2017, 06:38 PM   #995
Senior Member
 
darren_soh86's Avatar
 
Join Date: Apr 2002
Posts: 2,083
is team group rams still covered by corbell?
darren_soh86 is offline   Reply With Quote
Old 12-01-2017, 10:37 AM   #996
Featured Distributor for Hardware Clinic, Storage Clinic
 
clon22's Avatar
 
Join Date: Mar 2004
Posts: 8,203
is team group rams still covered by corbell?
Hi there,

If it has our warranty sticker, you can bring to us.
We will help send back but will take some time. (fyi)

Cheers.
__________________

-Local MSI product arrival/price updates: Kabylake/Ryzen
-MSI TwinFrozr Club! Come join our very own SG club!
=My Cooling=
TRU12E Cu LE / Vapo LS Singlestage /
SF3D Inflection Pt CPU pot + Ryba slim GPU pot ver.2
clon22 is offline   Reply With Quote
Old 02-02-2017, 11:08 PM   #997
Member
 
Join Date: Oct 2010
Posts: 294
Hi I am having exactly the same problem as beloW for a MI2 520 Psu. CT sticker indicated year 15 & 11 mth. Can I send in for RMA ?



Hi Corbell,

I have a problematic Seasonic s12II 620w PSU which gives off ticking sound after it is turn on for a few hours, it also causes static sound to be given off by the speaker. I have checked and it does not seem to be caused by the fan. I got it from mynextcom at sls last year august. I did not register the warranty card, is it still valid for warranty?
S/N- R1402AC211440113
Thanks
c1steady is offline   Reply With Quote
Old 03-02-2017, 09:45 AM   #998
Featured Distributor for Hardware Clinic, Storage Clinic
 
clon22's Avatar
 
Join Date: Mar 2004
Posts: 8,203
You can bring the power supply unit down to our service center for a check.


Cheers.
__________________

-Local MSI product arrival/price updates: Kabylake/Ryzen
-MSI TwinFrozr Club! Come join our very own SG club!
=My Cooling=
TRU12E Cu LE / Vapo LS Singlestage /
SF3D Inflection Pt CPU pot + Ryba slim GPU pot ver.2
clon22 is offline   Reply With Quote
Old 04-02-2017, 05:38 PM   #999
Senior Member
 
SomethingWrongHere's Avatar
 
Join Date: May 2011
Posts: 1,000
Hi, I just bought 1 MSI GTX graphic card from one of your authorised dealer. The dealer told me no need to register online for warranty, just keep the invoice will be sufficient. The card has CT warranty sticker

Is that true?
SomethingWrongHere is offline   Reply With Quote
Old 05-02-2017, 03:18 PM   #1000
Arch-Supremacy Member
 
Join Date: Dec 2013
Posts: 10,551
Hi, I just bought 1 MSI GTX graphic card from one of your authorised dealer. The dealer told me no need to register online for warranty, just keep the invoice will be sufficient. The card has CT warranty sticker

Is that true?
yes
localITguy is offline   Reply With Quote
Old 06-02-2017, 12:01 PM   #1001
Featured Distributor for Hardware Clinic, Storage Clinic
 
clon22's Avatar
 
Join Date: Mar 2004
Posts: 8,203
Hi, I just bought 1 MSI GTX graphic card from one of your authorised dealer. The dealer told me no need to register online for warranty, just keep the invoice will be sufficient. The card has CT warranty sticker

Is that true?
Hi there,

Warranty purpose, Yes
Important step is to check for our CT warranty sticker and keep a copy of the receipt.
Also depending on which model of graphics card, you can register an account with MSI.
If it's on promo, it will be reflected in your account when you log in.
(For reference)
[Nvidia Promo]Redeem "For Honor" or "Ghost Recon, WildLands" with MSI GTX 1080/1070 purchases :
__________________

-Local MSI product arrival/price updates: Kabylake/Ryzen
-MSI TwinFrozr Club! Come join our very own SG club!
=My Cooling=
TRU12E Cu LE / Vapo LS Singlestage /
SF3D Inflection Pt CPU pot + Ryba slim GPU pot ver.2
clon22 is offline   Reply With Quote
Old 08-02-2017, 01:48 PM   #1002
Junior Member
 
Join Date: Dec 2016
Posts: 37
I have an MSI Z77 MPower bought back in Aug 2014, and recently, the LAN port died. Initially switching the BIOS to the 2nd one works intermittently, but now it no longer works as well. Clearing, updating the BIOS, resitting all components etc does not work either. The Realtek LAN no longer shows in device manager even though in the BIOS the LAN port is turned on, nor is detected in live Linux DVDs. Everything else works fine though.

I understand that the mobo is EOL though, so what are the likelihood it would get fixed/replaced? If it is unlikely that MSI would entertain it I would rather get a PCIe NIC instead in the near future and avoid the downtime.

Thanks in advance.

Last edited by 在樷林里䒙起耒; 08-02-2017 at 01:56 PM..
在樷林里䒙起耒 is offline   Reply With Quote
Old 09-02-2017, 09:35 AM   #1003
Featured Distributor for Hardware Clinic, Storage Clinic
 
clon22's Avatar
 
Join Date: Mar 2004
Posts: 8,203
I have an MSI Z77 MPower bought back in Aug 2014, and recently, the LAN port died. Initially switching the BIOS to the 2nd one works intermittently, but now it no longer works as well. Clearing, updating the BIOS, resitting all components etc does not work either. The Realtek LAN no longer shows in device manager even though in the BIOS the LAN port is turned on, nor is detected in live Linux DVDs. Everything else works fine though.

I understand that the mobo is EOL though, so what are the likelihood it would get fixed/replaced? If it is unlikely that MSI would entertain it I would rather get a PCIe NIC instead in the near future and avoid the downtime.

Thanks in advance.
Hi there,

The whole SB series has already been discontinued and EOL.
Was it bought from the shop as an old stock?
Can you PM me your name and contact and also the serial no. of the board.
Our guy will check and get back to you.

Thanks.
__________________

-Local MSI product arrival/price updates: Kabylake/Ryzen
-MSI TwinFrozr Club! Come join our very own SG club!
=My Cooling=
TRU12E Cu LE / Vapo LS Singlestage /
SF3D Inflection Pt CPU pot + Ryba slim GPU pot ver.2
clon22 is offline   Reply With Quote
Old 08-03-2017, 11:21 AM   #1004
Master Member
 
larrytok8888's Avatar
 
Join Date: Mar 2003
Posts: 3,897
hi,

i get that gskill rams are covered by lifetime warranty.

i have 2 x bad ddr3 gskill ripjaw rams bought 2011(which has the lightblue ct sticker), as well as the other gskill spec sticker on the rams itself.
do i need to bring receipt or something? (may not have it)

i have tested the rams on other PCs (not booting up).


additionally, i have a seasonic x psu which i purchased quite recently, is it possible that i take it down for a check as well.
__________________
[url=https://valid.x86.fr/ysmebe][img]https://valid.x86.fr/cache/banner/ysmebe.png[/img][/url]

Last edited by larrytok8888; 08-03-2017 at 11:25 AM..
larrytok8888 is offline   Reply With Quote
Old 09-03-2017, 03:36 PM   #1005
Featured Distributor for Hardware Clinic, Storage Clinic
 
clon22's Avatar
 
Join Date: Mar 2004
Posts: 8,203
hi,

i get that gskill rams are covered by lifetime warranty.

i have 2 x bad ddr3 gskill ripjaw rams bought 2011(which has the lightblue ct sticker), as well as the other gskill spec sticker on the rams itself.
do i need to bring receipt or something? (may not have it)

i have tested the rams on other PCs (not booting up).


additionally, i have a seasonic x psu which i purchased quite recently, is it possible that i take it down for a check as well.
Yes, you can bring the rams and PSU down for a check.
Btw, it's product lifetime warranty.
__________________

-Local MSI product arrival/price updates: Kabylake/Ryzen
-MSI TwinFrozr Club! Come join our very own SG club!
=My Cooling=
TRU12E Cu LE / Vapo LS Singlestage /
SF3D Inflection Pt CPU pot + Ryba slim GPU pot ver.2
clon22 is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On