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Old 24-07-2017, 10:04 AM   #1036
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Hi corbell. Do i really need to mail that warranty registration card? If not i cant avail the warranty? Thank you
Hi there,

No need to.
Just check for our Corbell warranty sticker on the item
and keep a copy of the original receipt.
Some items have certain promos/ warrantyextension online like MSI and Cryorig.
For these, you can also go to their respective webpages to further register the product with them

Cheers.
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Old 29-07-2017, 04:56 PM   #1037
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Hi..

I have a msi motherboard z170a SLi that is no longer able to power up. The motherboard doesn't have corbell sticker. Able to point me to the right direction to get this motherboard repaired?
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Old 02-08-2017, 10:01 AM   #1038
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Hi..

I have a msi motherboard z170a SLi that is no longer able to power up. The motherboard doesn't have corbell sticker. Able to point me to the right direction to get this motherboard repaired?
Is there our CT warranty sticker at the back of the board?
Can double check.
If it's really not our stock, then take a look at the receipt.
Who did you buy it from?
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Old 04-08-2017, 08:24 PM   #1039
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Is there our CT warranty sticker at the back of the board?
Can double check.
If it's really not our stock, then take a look at the receipt.
Who did you buy it from?
Bought it from Carousell Seller. He bought it from Amazon US. Is Corbell able to help me send it to MSI directly? Let me know the cost.
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Old 07-08-2017, 11:35 AM   #1040
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Bought it from Carousell Seller. He bought it from Amazon US. Is Corbell able to help me send it to MSI directly? Let me know the cost.
I'm afraid not.
You have to bring it back RMA through the seller.
Or get RMA instructions(if any) from the E-tailer.
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Old 02-09-2017, 01:59 PM   #1041
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Hi, I have bought a MSI GTX970 from local distributor on 15 sept 2015. I did warranty registration online but unable to find the receipt. Product is 3 year warranty. So, for RMA, am I still need to produce receipt?

Thanks.

Last edited by StriMpE; 02-09-2017 at 02:00 PM.. Reason: change some text
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Old 02-09-2017, 03:11 PM   #1042
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Hi, I have bought a MSI GTX970 from local distributor on 15 sept 2015. I did warranty registration online but unable to find the receipt. Product is 3 year warranty. So, for RMA, am I still need to produce receipt?

Thanks.
Check for our Corbell warranty sticker.
If it's there, you can bring to our service center for a check.

Cheers.
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Old 02-09-2017, 03:26 PM   #1043
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Hi I have a faulty seasonic psu bought in dec16, where can I bring it for repair / exchange under warranty?

What info do I need to bring along ?
All I have is a softcopy of the receipt in my phone
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Old 02-09-2017, 08:00 PM   #1044
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Check for our Corbell warranty sticker.
If it's there, you can bring to our service center for a check.

Cheers.
Does this means as long as there is Corbell warranty sticker and able to prove it is still in warranty period, then RMA is still valid?
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Old 04-09-2017, 09:28 AM   #1045
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Hi I have a faulty seasonic psu bought in dec16, where can I bring it for repair / exchange under warranty?

What info do I need to bring along ?
All I have is a softcopy of the receipt in my phone
Double check for our Corbell warranty sticker.
Then bring it down to our service center for a check.
If it's faulty, we'll change a unit for you.
(The PSU unit will do.)

Does this means as long as there is Corbell warranty sticker and able to prove it is still in warranty period, then RMA is still valid?
Yes, unless it's due to physical damage.
https://www.msi.com/page/warranty
Bring it down to our service center for a check.
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Old 15-09-2017, 08:38 PM   #1046
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Hi, I am helping my friend to warrenty his MSI gtx970 as his GPU is arfacts in idle, but he lost his Warrenty card/receipt. There is a CT sticker behind the GPU dated 2015 June. Can I just bring the card ? Or need him to go the service centre personally? What do I have to bring?
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Old 18-09-2017, 09:45 AM   #1047
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Hi, I am helping my friend to warrenty his MSI gtx970 as his GPU is arfacts in idle, but he lost his Warrenty card/receipt. There is a CT sticker behind the GPU dated 2015 June. Can I just bring the card ? Or need him to go the service centre personally? What do I have to bring?
Hi limjialok,

You can just bring the card down to our service center since our warranty sticker is intact.
Just the card will do.


Cheers.
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Old 22-09-2017, 01:14 AM   #1048
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Hi, one of the capacitors from my gtx 1070 msi armour fell out, apparently during installation, while i was inserting the gpu into the pcie slot i heard metal clink in the heatsink i shook it a little and out came a capacitor, i know capacitors dont just fall off on their own but theres no way i exerted so much force till i twisted the capacitor completely off.

Am i able to claim warranty or am i screwed?
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Old 22-09-2017, 02:57 PM   #1049
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Hi, one of the capacitors from my gtx 1070 msi armour fell out, apparently during installation, while i was inserting the gpu into the pcie slot i heard metal clink in the heatsink i shook it a little and out came a capacitor, i know capacitors dont just fall off on their own but theres no way i exerted so much force till i twisted the capacitor completely off.

Am i able to claim warranty or am i screwed?
Officially, warranty is void by MSI.
We have to take a look @ it and then advise from there.
The impact must have been extremely great and precise.
There are no protruding caps on the 1070 armor.
Only one visible cap, each at the ends of the VRM but over 1cm inside the PCB and
cooler shroud.
And this PCB is a long 5" in depth.
You'll probably be blocked by the PCB b4 even any other parts in the casing reach the inside of the card. @@
Please bring it down and let our guys take a look @ it first.
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Old 29-09-2017, 03:19 AM   #1050
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I have a Seasonic 660W Platinum (SS-660XP), cannot find the receipt. Need to RMA as it won't power up.

Would you be able to estimate date of purchase through the Serial Number?
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