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Old 03-08-2017, 04:03 PM   #1
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Roccat Kave 5.1

Hey Corbell, i have a Raccat Kave 5.1 headset i bought in December 2016. Sounds are amazing however my microphone is having alot of static/rushing sounds. From the start my friends already said could hear the rushing sound but as of last night, it has deteriorated to the point that my friends are unable to hear me over the static. Would i be able to get a replacement ?

It has 2 years warranty right ?

Thank you for your help!
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Old 04-08-2017, 10:59 AM   #2
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Hi there,

Please check for our Corbell warranty sticker.
As long it's under us, you can bring it down to our service center for a check.
Btw, please bring the receipt down too as Roccat needs the proof of purchase.

Thanks.
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Last edited by clon22; 04-08-2017 at 11:16 AM..
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Old 04-08-2017, 03:00 PM   #3
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Thanks for the reply ! I bought it from Lazada during the Roccat promotion. There is no Corbell sticker on the headset. I have thrown the box away. And as for the reciept, I cannot retrieve my order reciept from Lazada as it only goes back to 2017 orders.
I bought mine on December 2016.

Hi there,

Please check for our Corbell warranty sticker.
As long it's under us, you can bring it down to our service center for a check.
Btw, please bring the receipt down too as Roccat needs the proof of purchase.

Thanks.
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