HWZ Forums

Login Register FAQ Mark Forums Read

[HDD] How to RMA Seagate Hard Drive?

Like Tree1Likes
Share This Page
HardwareZone.com on Facebook
Reply
 
LinkBack Thread Tools
Old 19-03-2011, 07:26 PM   #1
Master Member
 
Join Date: Sep 2004
Posts: 2,877
[HDD] How to RMA Seagate Hard Drive?

Hi guys I've a Seagate hd reported by my Bios smart monitoring as bad..
I need to rma this drive as I've checked it's still under warranty from the seagate website..

I would like to know how do I go about to rma this drive as the faq on the website seem to be non local..

I wonder if I can drive down to Seagate to drop the hd with them and pick it up too, avoiding the hectic postage method..
And step by step advice for local rma?

Btw I'm posting this because the sticked thread about rma is dead. I cant view it for some reason..
idiotz is offline   Reply With Quote
Old 20-03-2011, 07:03 PM   #2
Member
 
iznogood's Avatar
 
Join Date: Feb 2002
Posts: 419
http://www.seagate.com/ww/v/index.js...00dd04090aRCRD

follow instructions as indicated on website.
No need to go to seagate to return drive. Can go to Funan Centre #03-K1 to send drive. Seagate will mail you a refurbished drive within a week.
Processor
AMD PII X6 1075T
Mainboard
Biostar TA890GXE
Graphics Card
HIS HD 6850
Memory
KVR 1333 12Gb
Display
Dell 2209WA
Storage
GSKill Phoenix Pro, Samsung F3
Optical Storage
Samsung DVD-RW
Casing
Aerocool QS-200
PSU
CM SilentPro M500
Audio
Essence STX w Audioengine A5
OS
7 Pro x64

iznogood is offline   Reply With Quote
Old 17-04-2011, 10:49 AM   #3
Member
 
limeh_HWZ's Avatar
 
Join Date: Jun 2006
Posts: 356
http://www.seagate.com/ww/v/index.js...00dd04090aRCRD

follow instructions as indicated on website.
No need to go to seagate to return drive. Can go to Funan Centre #03-K1 to send drive. Seagate will mail you a refurbished drive within a week.
Check Funan Mall's website, #03-K1 is Saft Stationery & Technical Supplies, is this correct?
limeh_HWZ is offline   Reply With Quote
Old 18-04-2011, 01:15 PM   #4
Supremacy Member
 
Join Date: Sep 2003
Posts: 5,069
Can anyone confirm if we still can RMA Seagate at Funan?
Cos last time I went there, the store is empty.
yi_shiang is offline   Reply With Quote
Old 18-04-2011, 01:56 PM   #5
Senior Member
 
Join Date: Aug 2007
Posts: 1,486
Can anyone confirm if we still can RMA Seagate at Funan?
Cos last time I went there, the store is empty.


Funan used to have Seagate service centre there.
But hear from my frd said no more already.
Long times never go funan for shopping....
Axioaxio is offline   Reply With Quote
Old 20-04-2011, 04:20 PM   #6
Master Member
 
Kahlan's Avatar
 
Join Date: Jun 2002
Posts: 3,527
anybody know where we can send to now?
__________________
The thought of good food is what keeps me going!!!

kim su-han-mu ....
Kahlan is offline   Reply With Quote
Old 21-04-2011, 04:13 PM   #7
Senior Member
 
Join Date: Aug 2007
Posts: 1,486
anybody know where we can send to now?

If i'm not wrong should be changi north area.
Axioaxio is offline   Reply With Quote
Old 21-04-2011, 05:39 PM   #8
Senior Member
 
KalTorak's Avatar
 
Join Date: Nov 2000
Posts: 1,291
Can anyone confirm if we still can RMA Seagate at Funan?
Cos last time I went there, the store is empty.
I've just sent in a Seagate HDD for RMA at Funan today.

You need to register and submit RMA form before sending in the disks.

Return Product Mailing Location
Funan ITMall-Trends Mobile-SG1
(Limit to max 5 qty, higher qty return to Singapore CSO Changi)
SEAGATE SINGAPORE INTERNATIONAL HEADQUARTERS PTE LTD
Funan Digitalife IT Mall, 109 North Bridge Road, #03-K1
Singapore
Singapore, 179097
Singapore


Fill up RMA form @ https://store.seagate.com/webapp/wcs...=SgSSORedirect

Just make sure to select Funan branch instead of main Seagate HQ.
Print the form/email and bring with you when sending the HDD to Funan.
Processor
Intel i7-3770K @ 4.4GHz with CM TPC 812
Mainboard
ASRock Z77 Extreme4
Graphics Card
Palit JetStream GTX680 4GB
Memory
G.Skill RipjawsZ 32GB
Display
AOC e2752Vq 27" LED
Storage
Samsung 840 Pro 256GB, Synology DS1812+
Optical Storage
LG 24X DVD-RW SATA
Casing
Xigmatek Asgard Pro
PSU
Seasonic M12II-Modular 750W
Audio
HRT MS-II DAC, Swans M10, Corsair Vengeance 2000
OS
Win8 x64

KalTorak is offline   Reply With Quote
Old 21-04-2011, 06:54 PM   #9
Senior Member
 
Join Date: Jul 2010
Posts: 509
I've just sent in a Seagate HDD for RMA at Funan today.

You need to register and submit RMA form before sending in the disks.

Return Product Mailing Location
Funan ITMall-Trends Mobile-SG1
(Limit to max 5 qty, higher qty return to Singapore CSO Changi)
SEAGATE SINGAPORE INTERNATIONAL HEADQUARTERS PTE LTD
Funan Digitalife IT Mall, 109 North Bridge Road, #03-K1
Singapore
Singapore, 179097
Singapore


Fill up RMA form @ https://store.seagate.com/webapp/wcs...=SgSSORedirect

Just make sure to select Funan branch instead of main Seagate HQ.
Print the form/email and bring with you when sending the HDD to Funan.
Hi, do you know whether Seagate Freeagent External HDD can bring there(Funan ITMall) for RMA?
Processor
i7-860 + CM Hyper 212+
Mainboard
Asus P7P55D-E EVO
Graphics Card
Asus HD5750 Formula
Memory
2x2gb ddr3 Team Elite 1600
Display
LG E2260 21.5"
Storage
Adata S510 60gb + seagate 500gb + WD green 2tb
Casing
CM 690 Nvidia Edition
PSU
Antec 650W 80+ Bronze
OS
Win 7 32 bit

jskc3617 is offline   Reply With Quote
Old 24-06-2011, 10:05 AM   #10
Senior Member
 
ZrE0_Cha0s's Avatar
 
Join Date: Jun 2011
Posts: 1,406
If i'm not wrong should be changi north area.
This place sure is ****ing far man!!!! I dun have the time and enery 2 go!!!! I nid 2 nid where is the place tat is at the downtown!!!
ZrE0_Cha0s is offline   Reply With Quote
Old 24-06-2011, 10:11 AM   #11
Senior Member
 
ZrE0_Cha0s's Avatar
 
Join Date: Jun 2011
Posts: 1,406
This place sure is ****ing far man!!!! I dun have the time and enery 2 go!!!! I nid 2 nid where is the place tat is at the downtown!!!
Edit_v1: I mean i nid somewhere near ard downtown, as im living at the west side like cck. Changi north for mi is sure too far for mi....+ i dun wanna spend time n energy 2 o there. Tat is y i wanna 2 check wif u guys, if it is true tat funan have seagate rma service. Sry for my "snapout". Really hope 2 get a good ext hdd back.
ZrE0_Cha0s is offline   Reply With Quote
Old 24-06-2011, 10:12 AM   #12
Master Member
 
Join Date: Apr 2010
Posts: 2,474
This place sure is ****ing far man!!!! I dun have the time and enery 2 go!!!! I nid 2 nid where is the place tat is at the downtown!!!
Just follow the steps below. Its correct. Got friends who went to Funan before to RMA and it went fine.

I've just sent in a Seagate HDD for RMA at Funan today.

You need to register and submit RMA form before sending in the disks.

Return Product Mailing Location
Funan ITMall-Trends Mobile-SG1
(Limit to max 5 qty, higher qty return to Singapore CSO Changi)
SEAGATE SINGAPORE INTERNATIONAL HEADQUARTERS PTE LTD
Funan Digitalife IT Mall, 109 North Bridge Road, #03-K1
Singapore
Singapore, 179097
Singapore


Fill up RMA form @ https://store.seagate.com/webapp/wcs...=SgSSORedirect

Just make sure to select Funan branch instead of main Seagate HQ.
Print the form/email and bring with you when sending the HDD to Funan.
wtfh4x is offline   Reply With Quote
Old 24-06-2011, 10:21 AM   #13
Senior Member
 
ZrE0_Cha0s's Avatar
 
Join Date: Jun 2011
Posts: 1,406
Just follow the steps below. Its correct. Got friends who went to Funan before to RMA and it went fine.
Alrite den. I think im going down aft my work..
Bt hav no idea wat time does tat shop close...
Hope tat by the time i reach, the shop is still open..
ZrE0_Cha0s is offline   Reply With Quote
Old 24-06-2011, 11:28 PM   #14
Senior Member
 
ZrE0_Cha0s's Avatar
 
Join Date: Jun 2011
Posts: 1,406
Angry

Hello Everbody~

Well today i did manage to reach Funan DigitaLife Mall ASAP!!!
But wat i didnt know is that...he just wan my hdd n the RO (Return Order)
Den wat really BUGS mi is that the shopkeer told mi that the guy who collect the hdd for RMA service...will be coming on MONDAY to collect...and this makes mi go

At the least is that...i got it for RMA service....but was really hoping for a brand new ext hdd
If cant...den if can rma...throw them back 2 get another (hoping new) ext hdd to use it agn..
ZrE0_Cha0s is offline   Reply With Quote
Old 09-07-2011, 09:47 AM   #15
Member
 
Join Date: Oct 2006
Posts: 282
Hi zero, which shop did you visit in Funan? I was at Funan last weekend, seems that the shop which the RMA website listed is no longer there. :/
rcracer321 is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On