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Old 25-08-2016, 06:06 PM   #751
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[QUOTE=LiLAsN;103278998]Wow. If I get yours, I'll be more than happy. Mine has over 3388 hours since I last bought it in late December of last year.
What are the chances that my monitor's serial number has my nickname in the way that it is supposed to be displayed. "ASN"


but the problem is that i was not told that i will get a refurbised set and was only told that my monitor will get a firmware update only. and then when i asked the engineer which sent the monitor to my place why has he given me a used monitor with 1600+ hours he avoided the question and said that time was burned in when updating of firmware. i rather stick with my brand new monitor which has only been utilize for a few hours then get another one with BLB visible.... i might as well buy a refurbised monitor instead of buying new and get a old one after that.
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Old 25-08-2016, 06:32 PM   #752
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[QUOTE=lohzongyuan;103279824]
Wow. If I get yours, I'll be more than happy. Mine has over 3388 hours since I last bought it in late December of last year.
What are the chances that my monitor's serial number has my nickname in the way that it is supposed to be displayed. "ASN"


but the problem is that i was not told that i will get a refurbised set and was only told that my monitor will get a firmware update only. and then when i asked the engineer which sent the monitor to my place why has he given me a used monitor with 1600+ hours he avoided the question and said that time was burned in when updating of firmware. i rather stick with my brand new monitor which has only been utilize for a few hours then get another one with BLB visible.... i might as well buy a refurbised monitor instead of buying new and get a old one after that.
But how come u wanna send in your new monitor for a firmware upgrade? Got issue with it b4 the update?
Processor
Intel KabyLake i7 7700k @ 4.8Ghz IDCooling Frost Flow 240L
Mainboard
Gigabyte Z270X MotherBoard
Graphics Card
Zotac Amp Extreme NVIDIA GTX 1080 8GB GDDR5X
Memory
Corsair Dominator Platinum 3200Mhz 16GB Memory Kit
Display
Acer Predator XB271HU 1440P IPS GSYNC 165hz Gaming Monitor
Storage
Samsung 850 Pro 512GB Solid State Drive
Optical Storage
Corsair K70 RGB RapidFire Mechanical Keyboard
Casing
NZXT S340 White Chassis
PSU
Superflower Leadex 650Watt Gold 90+ Modular Power Supply
Audio
Kingston HyperX Cloud 2 @ Sound Blaster Play USB Soundcard
OS
Windows 10 Pro

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Old 25-08-2016, 06:35 PM   #753
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[QUOTE=jnashville;103280177]

But how come u wanna send in your new monitor for a firmware upgrade? Got issue with it b4 the update?
yea i kept getting split screen
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Old 25-08-2016, 06:37 PM   #754
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[QUOTE=lohzongyuan;103280232]

yea i kept getting split screen
Ohh okay. Unlucky.
Processor
Intel KabyLake i7 7700k @ 4.8Ghz IDCooling Frost Flow 240L
Mainboard
Gigabyte Z270X MotherBoard
Graphics Card
Zotac Amp Extreme NVIDIA GTX 1080 8GB GDDR5X
Memory
Corsair Dominator Platinum 3200Mhz 16GB Memory Kit
Display
Acer Predator XB271HU 1440P IPS GSYNC 165hz Gaming Monitor
Storage
Samsung 850 Pro 512GB Solid State Drive
Optical Storage
Corsair K70 RGB RapidFire Mechanical Keyboard
Casing
NZXT S340 White Chassis
PSU
Superflower Leadex 650Watt Gold 90+ Modular Power Supply
Audio
Kingston HyperX Cloud 2 @ Sound Blaster Play USB Soundcard
OS
Windows 10 Pro

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Old 25-08-2016, 07:21 PM   #755
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but the problem is that i was not told that i will get a refurbised set and was only told that my monitor will get a firmware update only. and then when i asked the engineer which sent the monitor to my place why has he given me a used monitor with 1600+ hours he avoided the question and said that time was burned in when updating of firmware. i rather stick with my brand new monitor which has only been utilize for a few hours then get another one with BLB visible.... i might as well buy a refurbised monitor instead of buying new and get a old one after that.
Wonder if report this to CASE will help?
Processor
Intel i7-6700K
Mainboard
Asus Maximus VIII Hero
Graphics Card
Onboard Intel HD530
Memory
G.Skill V2666 8GB x2
Display
Acer XB271HU
Storage
Samsung 950PRO 256GB
Casing
Cooler Master Mastercase Pro 5
PSU
Cooler Master V850 +80 Gold
Audio
onboard SupremeFX 8CH HD
OS
Win10 Pro 64 bits

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Old 25-08-2016, 08:56 PM   #756
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but the problem is that i was not told that i will get a refurbised set and was only told that my monitor will get a firmware update only. and then when i asked the engineer which sent the monitor to my place why has he given me a used monitor with 1600+ hours he avoided the question and said that time was burned in when updating of firmware. i rather stick with my brand new monitor which has only been utilize for a few hours then get another one with BLB visible.... i might as well buy a refurbised monitor instead of buying new and get a old one after that.
True. My monitor's BLB is kept to a minimal and there are no dead pixels. Am not interested in getting a refurbished unit and risking it having a lot of problems.
Mine is not only split screen but the screen shifting downwards and the screen below being seen at the top too.
Processor
i7-6700k w/ NZXT Kraken X62 280mm
Mainboard
Asus Z170 Deluxe
Graphics Card
Zotac Geforce GTX 1080 Ti AMP EXTREME w/ NZXT G12 & Kraken X62
Memory
G.Skill Trident Z RGB 32GB (4x8GB) DDR4-3200MHz
Display
Acer Predator XB271HU IPS 1440p w/ G-SYNC & 165Hz
Storage
Samsung 950 Pro 512GB, Samsung 840 PRO 500GB, Samsung 850 EVO 256GB
Optical Storage
Asus 24x DVD Writer
Casing
Phanteks Enthoo Evolv ATX Tempered Glass Edition
PSU
Seasonic PRIME 850 W Titanium
Audio
Creative Sound Blaster X7, Logitech Z906 5.1 Speaker System
OS
Windows 10 Pro

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Old 25-08-2016, 09:33 PM   #757
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interesting.... mine was on for around 1hr... though we both using acer monitor, my model is different from yours - not sure if thats one of the reason..
Checked the die temp again after keeping the monitor on for more than an hour, it shows 65C. In non-aircon room.
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Processor
Intel i7-6700K
Mainboard
Asus Maximus VIII Hero
Graphics Card
Onboard Intel HD530
Memory
G.Skill V2666 8GB x2
Display
Acer XB271HU
Storage
Samsung 950PRO 256GB
Casing
Cooler Master Mastercase Pro 5
PSU
Cooler Master V850 +80 Gold
Audio
onboard SupremeFX 8CH HD
OS
Win10 Pro 64 bits

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Old 25-08-2016, 10:04 PM   #758
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Checked the die temp again after keeping the monitor on for more than an hour, it shows 65C. In non-aircon room.
Thanks for checking bro... then I reckon the operating temperature for these Acer predator monitors are around the same...throughout.
Processor
Intel i7-4790K | Intel i7-4960X | Intel i7-5960X | Intel i7-6950X | Intel i7-7700K
Mainboard
Asus Maximus VII Impact | Rampage IV Black Ed | Rampage V | Rampage V Ed 10 | Strix Z270I
Graphics Card
AMD 295X2 | Titan (3-Way) | Titan X (3-Way) | Titan X Pascal (2-Way) | Titan Xp (2-Way)
Memory
TridentZ (16GBx8) | Ripjaws4 (8GBx8) | TridentX (8GBx2) | Corsair Dom GT (4GBx8) | TridentZ (16GBx2)
Display
Acer Predator XB321HK | Dell U2414H x 3 | Samsung UE32F6400 with Dual Stack 32" Monitor Wall-Mounted
Storage
840Pro/850Pro/840Evo | SM951 | 950Pro 512x2 | 960Evo 500x2 | 960Pro 1TB/2TB | Intel 750 400GB/1.2TB
Optical Storage
LG 16x Blu-ray Disc Rewriter | Asustor AS-608T (8 Bay) | Synology DS3617xs (12 Bay) DDR4 48GB ECC
Casing
CaseLabs S3 | Bullet BH2 | SM8 + Dual Peds | In Win D-Frame | WC : AQC / Bitspower / EKWB / NZXT
PSU
Corsair AX1200i | Corsair AX1200i | Corsair AX1500i | Silverstone SX800-LTI
Audio
OPPO HA-1 | Asus Xonar E1 MUSES Ed (With DSD Upgrade Kit) | Yamaha HS50M + HS10W / HD800 / JH16
OS
CentOS 7.3 | vSphere ESXi 6.5 | Windows 10 Enterprise Creators Update (64 Bit)

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Old 27-08-2016, 04:06 PM   #759
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Xb271hu going 1149 at qoo now from gamepro.. with 100 off and shop coupon worth to hoot for whoever is interested

If not can wait till comex

Last edited by moodless; 27-08-2016 at 04:09 PM..
Processor
Intel Core i5-4460
Mainboard
ASRock B85 Killer
Graphics Card
Zotac Nvidia GTX 1070 AMP! Edition
Memory
Kingston Value DDR3-1600 CL11 32GB
Display
Acer Predator XB271HU
Storage
Samsung SSDD 850 EVO 250GB (OS) + Samsung SSD 850 EVO 500GB (Games) + WD Blue 1TB (Data)
Optical Storage
Samsung DVR-RW
Casing
Fractal Design Arc Midi R2
PSU
Super Flower Leadex Silver 650W
OS
Windows 10 Professional 64 Bit

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Old 27-08-2016, 04:43 PM   #760
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Xb271hu going 1149 at qoo now from gamepro.. with 100 off and shop coupon worth to hoot for whoever is interested

If not can wait till comex
The shop coupon is only $1 off..or am I missing some option?

Thinking of getting the bigger brother x34
Processor
Ivy Bridge 3570k W Noctua C14
Mainboard
Gigabyte Z77
Graphics Card
Palit SJS 1070
Memory
8 gig ram
Display
DELL U2312HM + Acer X34
Storage
Crucial 256mb,500gb SSD
Casing
Soldam Windy FSR2000
PSU
Seasonic G650W
Audio
Calyx 24/192 + Adam A3X + Velodyne Impact 12
OS
Window 10 64bit

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Old 29-08-2016, 10:02 PM   #761
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my desk only has 29cm depth
can it be put on it?
Processor
Intel i7 8700K . NZXT kraken X62
Mainboard
MSI Z370 Gaming Pro Carbon
Graphics Card
MSI GTX 1080Ti Gaming X
Memory
G.Skill Trident Z RGB DDR4 3200 16GB
Display
Acer Predator XB271HU
Storage
Samsung 850 Pro 512GB
Casing
Phanteks Eclipse P400 Tempered Glass
PSU
Seasonic X-750 Gold
Audio
(((AE))) AegoM 2.1

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Old 29-08-2016, 10:07 PM   #762
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The shop coupon is only $1 off..or am I missing some option?

Thinking of getting the bigger brother x34
use cart coupon lor
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Old 30-08-2016, 10:23 AM   #763
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I can't believe they will replace the monitor with refurbished unit. Any reason given why they replace a brand new monitor with a refurbished unit since only firmware needed to be upgraded?

Singapore is unlike US where one can file a class action suit easily.
Processor
Intel® Core™ i7-6700k 4.0Ghz 8MB Cache Skylake w/ Corsair H100i GTX
Mainboard
ASUS Z170 MAXIMUS HERO VIII
Graphics Card
EVGA GTX 980 Ti CLASSIFIED GAMING ACX 2.0+ w/ Backplate
Memory
G.SKILL TridentZ Series 8GBx2 DDR4 3200Mhz Timing 15-15-15-35
Display
Acer Predator XB271HU IPS 1440p 144Hz G-SYNC
Storage
Samsung EVO 850 256GB | Western Digital Black 7200RPM 2TB x2
Optical Storage
Corsair K70 LUX RGB Cherry MX Brown Switch | Logitech G900 Chaos Spectrum Wireless Gaming Mouse
Casing
Phanteks Enthoo Evolv ATX Anthracite Gray w/ Full Tempered Glass Side Panels
PSU
EVGA SuperNOVA 850W P2 80+ PLATINUM
Audio
Creative Soundblaster Roar
OS
Windows 10 Pro 64-bit Anniversary Update 1607

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Old 30-08-2016, 12:53 PM   #764
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but the problem is that i was not told that i will get a refurbised set and was only told that my monitor will get a firmware update only. and then when i asked the engineer which sent the monitor to my place why has he given me a used monitor with 1600+ hours he avoided the question and said that time was burned in when updating of firmware. i rather stick with my brand new monitor which has only been utilize for a few hours then get another one with BLB visible.... i might as well buy a refurbised monitor instead of buying new and get a old one after that.
I believe that at that point of time, the problem with the device to update the firmwares was just brought up. So they didn't know what to do since they have already had your monitor.
The technician whom I spoke to on Saturday is like us. He too reads this thread.

Basically, after a while, they have a better understanding of the procedures from after your case onwards.

I was given 2 options...

- They have monitors in the factory with a November 2015 manufacturing date that have already been updated with the firmware. I can choose to swap with that and get the problem fixed now (probably what you received) or...

- I can wait till mid September where they will not change my monitor and only come and collect when the updating device is ready. The technician too kind of say that it's better to keep my own monitor since there are no problems with it. All of the problems are actually firmware related and nothing to do with the hardware. (Thank goodness)
Processor
i7-6700k w/ NZXT Kraken X62 280mm
Mainboard
Asus Z170 Deluxe
Graphics Card
Zotac Geforce GTX 1080 Ti AMP EXTREME w/ NZXT G12 & Kraken X62
Memory
G.Skill Trident Z RGB 32GB (4x8GB) DDR4-3200MHz
Display
Acer Predator XB271HU IPS 1440p w/ G-SYNC & 165Hz
Storage
Samsung 950 Pro 512GB, Samsung 840 PRO 500GB, Samsung 850 EVO 256GB
Optical Storage
Asus 24x DVD Writer
Casing
Phanteks Enthoo Evolv ATX Tempered Glass Edition
PSU
Seasonic PRIME 850 W Titanium
Audio
Creative Sound Blaster X7, Logitech Z906 5.1 Speaker System
OS
Windows 10 Pro

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Old 31-08-2016, 12:29 AM   #765
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...

He told that the current firmware still have a known bug where the monitor settings will switch to default after powering off/on.

....
Hi,

Do you know which current firmware?! Is it v4.95??!!

Thanks.
Processor
Intel Core i7-6800K
Mainboard
MSI X99A SLI
Graphics Card
MSI GeForce GTX 1070
Memory
Corsair Vengeance LPX DDR4-2666
Display
Acer Predator XB271HU
Storage
Samsung SSD 850
Optical Storage
Samsung 4X BDXL
Casing
Fractal Design Define S
PSU
Corsair AX 860i
Audio
Audio Engine A2+
OS
Microsoft Windows 10

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