Store Credit vs Refund
Just to add, I just filed to return an item due to defect.
Noticed there's two options, store credit or refund. From reading the FAQ, store credit will give you a code/voucher with the value of the item purchased, while refund will credit you with what you paid. So if you still intend to make a future purchase on lazada, chosing store credit may make sense.
Example: $80 item - $20 coupon (50% bday coupon $20 cap) = $60 paid
Store credit option will return $80 store voucher code.
Refund option will return $60 to your CC.
https://support.lazada.sg/hc/en-us/articles/229517888-What-is-store-credit-
my missing item refunded means i wasted my 50% code ( shucks
Asked and they replied me with same answer that refund has been completed.
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Don't use the word 'refund' ma, that's a different thing. A code cannot be refunded.
Ask them to reissue a replacement code?
Just to add, I just filed to return an item due to defect.
Noticed there's two options, store credit or refund. From reading the FAQ, store credit will give you a code/voucher with the value of the item purchased, while refund will credit you with what you paid. So if you still intend to make a future purchase on lazada, chosing store credit may make sense.
Example: $80 item - $20 coupon (50% bday coupon $20 cap) = $60 paid
Store credit option will return $80 store voucher code.
Refund option will return $60 to your CC.
https://support.lazada.sg/hc/en-us/articles/229517888-What-is-store-credit-
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