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[Guide]How to RMA your Intel Processor

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Old 15-11-2011, 06:12 PM   #31
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nvm edited

Last edited by sharkapl; 17-11-2011 at 02:50 AM..
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Old 17-11-2011, 01:12 PM   #32
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no stock cooler = no warranty

and nope no distro will help u RMA

this is the only way
You could actually buy a stock cooler from sls.
The coolers don't have serial numbers, they just have part numbers for different manufacturers.
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Old 21-11-2011, 10:48 AM   #33
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Btw, anyone know if the the fedex bill has to be paid by us is it? If yes then how much will it be and how do we pay it?
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Old 21-11-2011, 10:01 PM   #34
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Btw, anyone know if the the fedex bill has to be paid by us is it? If yes then how much will it be and how do we pay it?
whole process is free
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Old 16-01-2012, 10:13 PM   #35
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-Updated information

Line 1 - Processor number (e.g. Q8200)
Line 2 - Processor Family (e.g. Core 2 Quad)
Line 3 - sSpec # and Manufacturing Country
Line 4 - CPU speed/L2 cache size/Bus speed/Platform Compatibility Guide
Line 5 - FPO (Finished Process Order)
Line 6 - ATPO (Assembly Test Process Order)
Line 7 - Partial Serial Number

Serial Number = Line 5 + Line 6 + Line 7 (e.g. L832B398-35828570A0902)
sSpec = Line 3 (e.g. SLB5M)


Line 1 - Processor number (e.g. i5-750)
Line 2 - Processor Family (e.g. Core i5)
Line 3 - sSpec # and Manufacturing Country
Line 4 - CPU speed / L2 cache size / Platform Compatibility Guide
Line 5 - FPO (Finished Process Order)
Line 6 - ATPO (Assembly Test Process Order)

Serial Number = Line 5 + Line 6 (e.g. L94B500-2V928144A4163)
sSpec = Line 3 (e.g. SLBLC)


Line 1 - Copyright Marks + Platform Compatibility Guide
Line 2 - Trademark and Branding + Processor Family (e.g. Core i7) + Processor Number (e.g. 2600K)
Line 3 - sSpec # + CPU Speed
Line 4 - Country of Manufacture
Line 5 - FPO (Finished Process Order)
Line 6 - ATPO (Assembly Test Process Order)

Serial Number = Line 5 + Line 6 (e.g. L039B467-0021)
sSpec = Line 3 (e.g. SR00C)


Line 1 - Copyright Marks + Processor Number (e.g. 980X)
Line 2 - Trademark and Branding + Processor Family (e.g. Core i7)
Line 3 - sSpec # + Country of Manufacture
Line 4 - CPU Speed / Level2 Cache / Intel QPI Speed / Platform Compatibility Guide
Line 5 - FPO (Finished Process Order)

Serial Number = Line 5 (e.g. 3012B0021)
sSpec = Line 3 (e.g. SLBUZ)


Line 1 - Copyright Marks
Line 2 - Trademark and Branding + Processor Family + Processor Number (e.g. Core i7-3930K)
Line 3 - sSpec # + CPU Speed
Line 4 - Country of Manufacture
Line 5 - FPO (Finished Process Order)
Line 6 - Lot Number + Serial Number

Serial Number = Line 5 (e.g. 3134B507)
sSpec = Line 3 (e.g. SR0H9)


Line 1 - Copyright Marks
Line 2 - Trademark and Branding + Processor Family (Example: Intel® Core™ i5 Processor)
Line 3 - sSpec # + CPU Speed
Line 4 - Country of Manufacture
Line 5 - Finished Process Order (FPO)

Serial Number = Line 5 (Example: L070Q228)
sSpec = Line 3 (Example: SR28F)
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Old 15-02-2012, 02:39 PM   #36
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eh anyone recently just RMA their chip? How long it took ah?
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Old 15-02-2012, 03:32 PM   #37
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With regards to the performance tuning protection plan, does the cpu have to be dead before the plan can be activated?

If yes, can someone share the safest and fail-proof way to kill a cpu
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Old 15-02-2012, 06:03 PM   #38
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With regards to the performance tuning protection plan, does the cpu have to be dead before the plan can be activated?

If yes, can someone share the safest and fail-proof way to kill a cpu
This one i dunno

eh anyone recently just RMA their chip? How long it took ah?
Intel use fedex, send there 1 day, send back 1 day, maybe 3-4 days lo.
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Old 21-03-2012, 05:07 PM   #39
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Intel use fedex, send there 1 day, send back 1 day, maybe 3-4 days lo.
Fedex delivered my return to Intel last week, but they haven't sent me any email confirmation till now. Should I be concerned?
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Old 01-05-2012, 12:44 AM   #40
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Updated with a check warranty link
Check warranty for an Intel product
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Old 02-05-2012, 10:38 AM   #41
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If i still keep the box, can i still find the required numbers from the boxx.
too lazy to remove the heatsink to find out the numbers.
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Old 02-05-2012, 11:38 AM   #42
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If i still keep the box, can i still find the required numbers from the boxx.
too lazy to remove the heatsink to find out the numbers.
should be on the box.

but if you are going to rma your processor, you would have to take it out right?
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Old 22-05-2012, 07:09 PM   #43
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This one i dunno


Intel use fedex, send there 1 day, send back 1 day, maybe 3-4 days lo.
Can someone advise me if this is the norm.
I've send my intel CPU for RMA thru our local reseller and I have yet to receive my CPU after 14 days.
Is this consider normal ? How long more do I have to wait.
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Old 23-05-2012, 12:39 PM   #44
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Can someone advise me if this is the norm.
I've send my intel CPU for RMA thru our local reseller and I have yet to receive my CPU after 14 days.
Is this consider normal ? How long more do I have to wait.
this is too long.....who is your reseller?
even you do it on your own, it should at most 7 working days than get liao.
the assembly plant is in penang....so near to Sg.
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Old 23-05-2012, 01:04 PM   #45
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this is too long.....who is your reseller?
even you do it on your own, it should at most 7 working days than get liao.
the assembly plant is in penang....so near to Sg.
Thanks for reply.
Reseller is one of the "Reputable" shop at SLS. Not gonna name the reseller as it is not my intention to blacklist them.
But will not be patronizing them in the near future.
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