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LATEST RMA instructions for Various HDD Brands

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Old 26-12-2006, 09:12 AM   #61
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TS, i think the WD HDD has another distributor right? TSR if i'm not wrong, and have to bring down personally compared to mailing in.

Last edited by daniel0ng; 26-12-2006 at 09:15 AM..
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Old 27-12-2006, 12:13 AM   #62
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How do RMA my Maxtor HDD ?

i did a RMA online, the website tell me to send back to Penang !!

Anyway that i can do it locally ?

the shop that i got the HDD from, closed down liao, my warranty left abt 3mth..

any1 can help ??

Thanks
Maxtor HDD has a few local distributors.. you have to call the number listed in the first thread and find out who is your distributor and go to their place to RMA.
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Old 27-12-2006, 12:15 AM   #63
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TS, i think the WD HDD has another distributor right? TSR if i'm not wrong, and have to bring down personally compared to mailing in.

hmm.. would you know the name the of the agent.. I just went to WD to RMA my hdd recently.. so I dont think there is another agent.. unless it is a distributor... which may go back to the main agent in chai chee in bedok.
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Old 27-12-2006, 10:16 AM   #64
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for maxtor harddisk under esys, you can fillup a rma at my.seagate.com and bring it to seagate at changi, address is the same as the first post under seagate.
Not sure how long it will take and no 1 to 1
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Old 06-01-2007, 03:07 PM   #65
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Anyone knows the number to Seagate?

Online Warranty check shows that I have a full 5 year warranty. but when I tried to RMA, the website says that it's out of warranty.

I need to speak to them to confirm the status..

Also, can I rma a Seagate HDD to Achieva even if they ask me to RMA @ Changi?
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Old 06-01-2007, 05:08 PM   #66
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Anyone knows the number to Seagate?

Online Warranty check shows that I have a full 5 year warranty. but when I tried to RMA, the website says that it's out of warranty.

I need to speak to them to confirm the status..

Also, can I rma a Seagate HDD to Achieva even if they ask me to RMA @ Changi?
nope.. only seagate hdd distributed thru Achieva can go thru them...

As for the seagate hdd, the number to call...I forgot ...
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Old 06-01-2007, 05:39 PM   #67
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if anyone knows the number to seagate, please tell me.
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Old 12-02-2007, 09:31 PM   #68
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Avoid Maxtor unless the warranty is directly supported by Seagate in Singapore.

I had a faulty Maxtor HDD which is just one year old. Was being tossed from one distributor to another for warranty claim. The distributor which was supposed handle the warranty said that Maxtor has discontinued their distributorship. After about a week's calling here and there and couple of visits to different distributors, I managed to send the disk to Malaysia for a $20 fee through another distributor. Eventually I received a refurbished replacement (no complaints there), but the whole process was so troublesome.

One more point about Seagate's 5 year warranty. The warranty starts from the date that HDD leaves Seagate (not the date that you purchased it). This was confirmed by Seagate.
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Old 23-02-2007, 04:11 PM   #69
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if rma maxtor disc now
it is changi ups house
seems like they update their database
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Old 25-02-2007, 11:26 AM   #70
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if rma maxtor disc now
it is changi ups house
seems like they update their database
Can anyoe also confirm that Maxtor HDD is now under Seagate coverage before I update the thread?

Thansk
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Old 25-02-2007, 12:35 PM   #71
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Can anyoe also confirm that Maxtor HDD is now under Seagate coverage before I update the thread?

Thansk

Yes,i just rma thru seagate.

u can register thru my.seagate.com

Send by hand or post to UPS Changi South

Take note, if you send by post, UPS have some form of agreement with singpost that they only take mails on Wed...


once they get it, mine too only 1 day from penang to reach me... using UPS
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Old 23-03-2007, 02:12 PM   #72
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Greetings,

So how much did you pay for it?
Seagate website is down =/
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Old 25-03-2007, 10:02 AM   #73
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ard $3++............
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Old 31-03-2007, 11:44 AM   #74
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My Hitachi H/disk warranty is by Acecom. Do I RMA by sending back to acecom or send back to Hitachi Global Storage Technologies ?
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Old 23-04-2007, 04:25 PM   #75
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RMA

Just did my RMA today over at Acecoms. Service was good and 1:1 on the spot. RMA my western D hard disk twice. Location was far away from MRT and the block is quite obscure.
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