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Old 12-03-2017, 11:39 PM   #1
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Zotac graphics card rma

Hi

Anyone has any experience with RMA for Zotac graphics card? Read the zotac website and could not locate a Singapore distributor.
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Old 12-03-2017, 11:40 PM   #2
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tech dynamic

https://www.tech-dynamic.com/warranty-registration
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Old 13-03-2017, 08:47 AM   #3
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Ok.thanks. how's The process like? One to one on the spot or need to wait?
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Old 13-03-2017, 08:49 AM   #4
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If its a recently released card and they have stocks, they may do 1-1. If its an old card (1 gen difference at least), they may need to send back in which it may take 1-2 months. They may or may not lend u a spare low end card.

Best is to just head down and ask or call them up during their office hours.
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Old 13-03-2017, 09:39 AM   #5
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If its a recently released card and they have stocks, they may do 1-1. If its an old card (1 gen difference at least), they may need to send back in which it may take 1-2 months. They may or may not lend u a spare low end card.

Best is to just head down and ask or call them up during their office hours.
thanks for the info. Mine is a gtx 10 series card, so definitely recently released. How long's the wait there? i.e. Need to take queue number, wait for the engineer to test/ troubleshoot etc?

Reason is i intend to go during lunchtime, so scared kena stuck there for long time and cannot make it make to office
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Old 13-03-2017, 09:47 AM   #6
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thanks for the info. Mine is a gtx 10 series card, so definitely recently released. How long's the wait there? i.e. Need to take queue number, wait for the engineer to test/ troubleshoot etc?

Reason is i intend to go during lunchtime, so scared kena stuck there for long time and cannot make it make to office
Make a phone call to check with them b4 going down.
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Old 13-03-2017, 10:43 AM   #7
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It's like a doctor's appointment.
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Old 13-03-2017, 10:50 AM   #8
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thanks for the info. Mine is a gtx 10 series card, so definitely recently released. How long's the wait there? i.e. Need to take queue number, wait for the engineer to test/ troubleshoot etc?

Reason is i intend to go during lunchtime, so scared kena stuck there for long time and cannot make it make to office
Highly recommend to not go during lunch hours. High chance got crowd and if they do want to inspect further before committing to the warranty then confirm no time. Although different places, I went to convergent during a lull period and still spend an hour plus when RMA-ing my 980ti.
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Old 13-03-2017, 01:55 PM   #9
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Ok. Answer my own qn. RMA experience positive.

Made an appointment from their website. There was no crowd. The engineer there tested card, confirmed its faulty and changed a new one for me on the spot.
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Old 13-03-2017, 02:13 PM   #10
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Ok. Answer my own qn. RMA experience positive.

Made an appointment from their website. There was no crowd. The engineer there tested card, confirmed its faulty and changed a new one for me on the spot.
All during your lunch break? Nice!
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Old 13-03-2017, 02:17 PM   #11
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Good to hear a first hand experience. Just bought a Zotac 1070 last saturday
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Old 13-03-2017, 02:25 PM   #12
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bookmarks
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Old 13-03-2017, 02:58 PM   #13
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tech dynamic is fantastic to deal with, had a free upgrade from them before =)

even the people you talk to on the phone are pleasant as well.. only problem is their location is not ideal if you dont own a car
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Old 14-03-2017, 07:32 AM   #14
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Tested the replacement with about an hour of Wildlands yesterday. Seems ok. Hope I dun need to deal with them (or any other RMA centre) in the near future. *Touchwood

My this build plague with problems. So far RMAed Mobo and gfx in the span of 1 month Liao
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Old 14-03-2017, 08:19 AM   #15
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Tested the replacement with about an hour of Wildlands yesterday. Seems ok. Hope I dun need to deal with them (or any other RMA centre) in the near future. *Touchwood

My this build plague with problems. So far RMAed Mobo and gfx in the span of 1 month Liao
den what about your psu? a new one?
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