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Old 05-12-2017, 12:49 PM   #1
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Treoo.com

Just to do a quick review.

If you guy wan to repair or reshell dun bother with them.

Staff poor communication.
Long waiting time

Send my earphone on 5th Oct to check if possible to reshell, only get back to me 2-3 weeks later, reason cuz the staff in charge is oversea they dunno anything.

After making full payment + ear impression on 1st Nov. I was told 4-6 weeks.
Fast forward today, Live chat them, was told still need a few more weeks.

Can't even give a proper date.

So please if u wan reshell make sure u can wait for 3 months if not dun bother
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Old 05-12-2017, 10:25 PM   #2
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Reply at 9 pm, required another 3 weeks.

Making my reshelling earphone only ready after Christmas. 1st Nov till 28th Dec??

No update, until I start asking them. Please reconsider if u guys wan to reshelling or do custom with them

Sent from Sony G8142 using GAGT
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Last edited by ksapple; 05-12-2017 at 11:18 PM..
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Old 06-12-2017, 07:39 AM   #3
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They send to China for reshell. So im guessing there is some effects from 11.11 and 12.12?
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Old 06-12-2017, 02:50 PM   #4
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Actually if you do Noble custom from Stereo also need to take around that long and festive season when the orders pile up may take longer.
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Old 06-12-2017, 05:26 PM   #5
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Which company did they send your iem to do the reshell?
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Old 06-12-2017, 06:19 PM   #6
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Yup. AAW locally also need around 8 weeks
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Old 06-12-2017, 07:42 PM   #7
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Which company did they send your iem to do the reshell?
Nocturnal I think. I sent it well ahead of 11/11. The problem they first promised 6 wks, then say will get before Christmas. And they dun bother to update.

When I sent me iem to let them check if can repair it took they 2wks to get back to me zz just to check can reshell anot

Sent from Sony G8142 using GAGT
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Last edited by ksapple; 06-12-2017 at 07:47 PM..
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Old 06-12-2017, 11:43 PM   #8
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Nocturnal I think. I sent it well ahead of 11/11. The problem they first promised 6 wks, then say will get before Christmas. And they dun bother to update.

When I sent me iem to let them check if can repair it took they 2wks to get back to me zz just to check can reshell anot

Sent from Sony G8142 using GAGT
Nocturnal is a local company.

Good luck. They don't respond unless you actively chase them for updates. And probably add 1 month to the ETA they gave you.
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Old 07-12-2017, 05:53 PM   #9
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Yup. AAW locally also need around 8 weeks
AAW was surprsingly fast with my W500 -> W900 upgrade.

Sent it in 9th Nov, received 1st Dec.
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