Hi michael,
I'm trying to update my HD300A to Ver 1.0.2.30 (Official) but it failed with an error message saying "install.img is not for HD300A"..
For your info, I downloaded HD300B_1.0.2.30.rar from PlaySmart website (under HD300A firmware).
Please advice.
Did you rename the file name from HD300B_1.0.2.30.img to install.img?
FYI, the update steps:
Question 1. How to update the firmware for HiMedia HD300A/300B/300C/300D/500B/500B-T?
Answer: Actually there are two ways to update firmware for HiMedia Media Players, but after testing and users' feedback, we think "Fail-Safe" Mode is the best way to do it. By the way, if you are not happy with new firmware, you can use same method to downgrade to previous version as well.
Ok,
Steps:
1. Download firmware (extension is RAR or ZIP)
2. Unzip the firmware to get install.img (If the file name is not "install.img", please rename it to install.img)
3. Copy install.img to the Root Directory of Your Portable USB Hard disk or Thumb drive.
4. Plug your USB Hard disk into USB Port of HiMedia Player
5. For HD300A/HD300B/HD500B/HD500B-T, on the right-hand side,there is a "Restore" Button, get a pen to press and hold it
For HD300C/HD300D: Press and hold both "PREV" and "NEXT" buttons on the front panel of player
6. Switch on your player
For Full-HD LCD TV, you can see startup screen with "HiMedia Logo", hold another 5 secs, then release the restore button (for HD300A/HD300B/HD500B/HD500B-T) or "PREV" and "NEXT" buttons for HD300C/HD300D.
For HD Ready LCD TV or CRT TV, you won't see the startup screen with HiMedia Logo, so just hold about 10 secs after switching on the player,then release.
7. After few seconds, the firmware update will start, you can see the "Installation" Screen on your TV
8. Once update finish, the player will auto restart and go to language setting screen.
9. Do the language and network settings accordingly, then you will have a powerful media player with latest firmware NOW!
10 Cheers! Any Problem, three ways to get help:
1.--- Post in the forum
2.--- Email:
playsmartsg@gmail.com
3.--- Go to
http://www.playsmartsg.biz start "Live Chat" with us
4.--- Call Play Smart Customer Care Hotline: 9222 6722.
Cheers