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[Singtel] 2017 iPhone availability and discussions [No Sales/Trades]

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Old 26-08-2017, 12:16 AM   #1
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[Singtel] 2017 iPhone availability and discussions [No Sales/Trades]

No sales no trade.
No discussion of flipping

Infractions will be issued, no warnings.
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Old 12-09-2017, 11:59 AM   #2
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FAQ Singtel iPhone 8/8 plus and iPhone X

For the past few launched for iPhone i wrote FAQs to answer the most frequent asked questions by users.

1. When is the launch appointment date?


Prestige member on 19th september.

The new iPhone 8 and iPhone 8 Plus pre-order starts on 20 September, 2pm. You can access the pre-order website via the exclusive URL sent previously, in the registration of interest confirmation email.

Register of interest is up! https://www.singtel.com/personal/pro...e/phone/iphone


2. When will Singtel release the pricing?

iPhone 8


iPhone 8 Plus


iPhone X

3. How is the process of booking an appointment going to be?

1) You will be receiving a unique Email after u register the interest. The link is unique to individual and will be open at a later date.
2) Booking process should be similar over the years. Put in NRIC, select your phone, select the time of collection.
4. MIO Home Can i re-contract if i previously bought my iphone 7/7plus during launch party in 2016?

Yes/No, you have to call 1688 to double confirm that you are eligible to buy the iphone 8/8Plus without paying the penalty charges. Make sure to double confirm
5. Can i do a early re-contract if my plan is have not reach 21 month (If your plan re-contract date is october/november).

Yes/No, It is possible if you call 1688 and speak to the management side to allow you to early re-contract without a penalty fee. Just try your luck.
6. Early re-contract before 21 Month

Yes, you are allow to do an early re-contract with a penalty fee of $350/$500 on top of the phone price.

Dial *1626 to check how much you need to top up
7. Voucher Enquiry

please call 1688 to transfer to retention department to facilitate your request.

You can check the voucher using the Singtel App.



*If voucher was given, and Singtel App did not reflect, do not worry as in their system they may be able to see it.

Contract over 21month- For User who wish to get voucher/waiver, you can try your luck by calling 1688 and head to billing department. Ask to speak to retention department

Mio Home yearly recontract can ask for waiver instead(Very rare unless you are a high spender).
8. Trade-in Enquiry

Yes, highly there will be trade-in available at the launch. For trade in value, please head to https://www.singtelshop.com/mobile/index.jsf scroll down to the trade in section, check trade in value for your phone model
9. AppleCare+

you can purchase the apple care+ at $$268 with Singtel during your purchasing of iPhone at launch or singtelshop. The new AppleCare+ Have to be bought within 60 days of your newly purchased iphone 8, if you did not buy it at the launch. your phone will have to be check by an iphone specialist(apple orchard/nubox/epicenter or call the apple hotline) to do diagnose.

https://www.apple.com/sg/support/products/iphone.html - See important notes.

Apple introduced a service fee of S$42 for screen damage on the selected iPhone models. It also charges a flat fee of S$148 for all other damage
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Last edited by shawn_sboi; 18-09-2017 at 02:31 PM..
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Old 12-09-2017, 12:04 PM   #3
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10. What to bring during appointment day

Please bring your IC along, printed appointment booking paper.

If you are buying on behalf of someone else. Please make sure to bring the authorization letter and physical IC of the person.

Authorization form

https://www.singtelshop.com/form/Aut...tionLetter.pdf
11. For Students/NSFs

Student plans are available for all telcos. Same pricing for phones. Youth Benefits FREE Unimited SMS & FREE CAMPUS / CAMP CALLS (for students and NSFs only), Free 1GB data for 24Months.

Singtel Youthplan Link: http://youthplan.singtel.com

More details read http://youthplan.singtel.com/img/faq.pdf
12. SIM Card waiver for re-contract user who changing to NANO SIM

Yes you can get a SIM card waiver if you talk to the billing department. Call 1688, go billing department. Tell them that you are a re-contract user and wished for a waive off the SIM activation charges.

Only can be done after you re-contract as SIM charges is charged into your monthly bill.
13. To Those who managed to receive 1-2month waiver of subscription plan. Take Note.

To those who managed to get a 1month or 2 month waiver. Be it MIO-home user or 21month-24month contract holder.

Please make sure to call the billing/retention department to tell them that you have re-contracted so that they can do the waiver.

Even though now they have a "note" in their system. It won't be automatic, you still have to call in after you re-contract.
14. Can i re-contract without getting the NANO sim?

Yes you can, at the counter purchase, you can inform the counter that you do not want the NANO sim, they would not force you to get it. There is no obligation to get a new SIM card if your existing is a nanoSIM.
15. For CIS User, Do I need to pay $50 for renew of contract?

Please call 1688 to double check on your account first, There have been members who called in and was given the answer that $50 is waived for all CIS consumers.
16. Location

17. Accessories Brochure

(1) iPhone 8 Silicone Case $48
(2) iPhone 8 Plus Leather Case $68
(3) AirPods $238
(4) Beats X Wireless In-Ear Earphones $198
(5) Beats Solo3 Wireless On-Ear Earphones $398
(6) Lightning to USB Cable (1m) $28
(7) Lightning to 3.5mm Headphone Jack Adapter $14
(8) B&O BeoPlay H5 Wireless Headphones $339 (U.P $379)
(9) JBL Pulse 3 Bluetooth Speaker $288 (U.P $338)
(10) Jabra Halo Fusion Wireless Headset $68 (U.P $118)
(11) Belkin Lightning Audio + Charge Rockstar $64
(12) Mili Ferrari Power Miracle III 10,000mAh Qualcomm Quick Charge 3.0 $39 (U.P $49.90)
18. Nomination of miohome key line

Please head here to nominate your key line to enjoy yearly recontract.

Here https://www.singtelshop.com/mobileno...tionholder.jsf
19. Getting an iphone 8 and 8 plus without contract

Singtel will not sell the iPhone 8 and 8 plus without contract during the launch. Non contracted phone can be purchased when announced by Singtel
20. CIS conversion

Existing postpaid standard mobile plan Customers under a Device Agreement converting to Corporate Individual Scheme price plan has a conversion fee of $80.25. Do take note to bring your original workpass as photocopied are not allowed. Thank you
21. Easy Mobile Plan sign up

Easy mobile will be able to recontract or signup at a later date online via the easy mobile website.

https://www.singtel.com/ngp/phones-plans.html

Please look out of this news at Singtel website.
22. Singtel Retention Department

As singtel changed their call center method. You will now be prompt to enter your problems first and they will call you back.

The only way to reach the retention department is through the billing department using 1688. Hope you guys can get your voucher. Do not state that you wish to get voucher when entering the detail for callback.

Also as singtel system have changed over the years, retention department may not entertain any request. Any form of vouchers should automatically be given unless you feel injustice of what you have been paying over the months.
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Last edited by shawn_sboi; Today at 11:32 AM..
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Old 12-09-2017, 08:22 PM   #4
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Reserved for info~

Last edited by PetPet; 13-09-2017 at 12:58 AM..
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Old 13-09-2017, 12:54 AM   #5
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Last edited by PetPet; 13-09-2017 at 12:58 AM..
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Old 13-09-2017, 10:31 AM   #6
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Hihi, Im here reporting!
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Old 13-09-2017, 10:37 AM   #7
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reporting!!
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Old 13-09-2017, 10:38 AM   #8
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I'm here for annual (affair) event!

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Old 13-09-2017, 10:45 AM   #9
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IT awakes every 27 years but I do that annually on these forums

Since X launches only in Nov, Singtel to open reservation in Oct prolly?
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Old 13-09-2017, 10:56 AM   #10
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Reporting in for 2017! Hi guys 👋🏻
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Old 13-09-2017, 11:04 AM   #11
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everyone is so early. I preparing the FAQs.
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Old 13-09-2017, 11:08 AM   #12
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same here reporting for duty SIR...
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Old 13-09-2017, 11:08 AM   #13
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I saw some familiar names every year... LOL
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Old 13-09-2017, 11:15 AM   #14
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Reporting too!
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Old 13-09-2017, 11:21 AM   #15
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selected Singtel user can now register for ROI!! please check email!
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