[siron]

This is ridiculous man. How can they charge us???? We did not sign up or agree to it!!

[thebanished]

Thanks for putting all this up to warn others man! I am so gonna check thru every line of my hp bills from now on. Anyway, is there any thing that we can do to put all these on media instead of putting them in hardwarezone only? We shld make this a big hoo haa so that those scammers will back off from now on.

[Boner]

once again, i have to say that their latest advertisement about the stupid baby sound is freaking irritating!!!

[siron]

Guys, some good news. I had checked out and there are directives by IDA that whatever charges dispute that we have, our MTO (Mobile Telecommunication Operators) is obliged to help their subscribers to resolve it.

In that light, it means that should WE the consumers, are charged for something that we did not use and want to dispute the bills, your telco MUST help you call the company and not ourselves!!

Anyway I was told again and again to contact the 3rd party company to dispute the charges, with this directive I told my telco, and they now said they will call the company and update me shortly.

[deadsoul79]

now i know how did all these stupid svc came from....

[bumdssa]

wtf? operate by ah tiongs issit!!!

[hardcore_freak]

siron wrote:

Guys, some good news. I had checked out and there are directives by IDA that whatever charges dispute that we have, our MTO (Mobile Telecommunication Operators) is obliged to help their subscribers to resolve it.

In that light, it means that should WE the consumers, are charged for something that we did not use and want to dispute the bills, your telco MUST help you call the company and not ourselves!!

Anyway I was told again and again to contact the 3rd party company to dispute the charges, with this directive I told my telco, and they now said they will call the company and update me shortly.

Hi, do u have details of that particular directive?
i just called up Starhub and they claim they cannot do anything !!!
my issue has been draging since the beginning of this year until now, still have not resolved.
Thank you

[Louisfrey]

friend found their address from the internet, you may wanna send in reporters to make enquiry.


Registrant:
FUNMOBILE PTE LTD.

Domain Name: funmobile.com.sg
Creation Date: 07-11-2005 12:35:03
Expiration Date: 07-11-2008 00:00:00
Domain Status: Active

Owner/Main Contact:

Name: FUNMOBILE PTE LTD.(SGNIC-ORGFU191394)
Registered Address(line1): 82 Telok Ayer Street
Registered Address(line2): #04-01
Registered Address(line3):
Registered Country: Singapore
Registered Postalcode: 048467

Mailing Address(line1): 82 Telok Ayer Street
Mailing Address(line2): #04-01
Mailing Address(line3):
Mailing Country: Singapore
Mailing Postalcode: 048467

[tohchr]

Louisfrey wrote:

friend found their address from the internet, you may wanna send in reporters to make enquiry.


Registrant:
FUNMOBILE PTE LTD.

Domain Name: funmobile.com.sg
Creation Date: 07-11-2005 12:35:03
Expiration Date: 07-11-2008 00:00:00
Domain Status: Active

Owner/Main Contact:

Name: FUNMOBILE PTE LTD.(SGNIC-ORGFU191394)
Registered Address(line1): 82 Telok Ayer Street
Registered Address(line2): #04-01
Registered Address(line3):
Registered Country: Singapore
Registered Postalcode: 048467

Mailing Address(line1): 82 Telok Ayer Street
Mailing Address(line2): #04-01
Mailing Address(line3):
Mailing Country: Singapore
Mailing Postalcode: 048467

Thanks for the infor. Seem that all these ongoing stuffs are under one "boss"?

[nicekit]

here's my experience with funmobile

i dun remember going to their website or download anything from them
infact .. i use my own ringing tone.. the same one since 3 phones ago..
so i WONT be downloading ringing tone....

here's what happen..
on 14 June.. i happen to receive this PUSH WAP message
this...


then not knowing what it is
i click on it..
then it said i HAVE ACCEPTED their membership confirmation or something
i thought what happen..
so i dig further

the WAP sms is actually


and when i receive my bill i get...



i guess i am abit lucky that i detect it abit earlier...

i am so EMAILING the ida and CASE

[siron]

hardcore_freak wrote:

Hi, do u have details of that particular directive?
i just called up Starhub and they claim they cannot do anything !!!
my issue has been draging since the beginning of this year until now, still have not resolved.
Thank you

I could send you a copy of it. PM your email address to me.

Cheers

[megaweb]

hardcore_freak wrote:

Hi, do u have details of that particular directive?
i just called up Starhub and they claim they cannot do anything !!!
my issue has been draging since the beginning of this year until now, still have not resolved.
Thank you

Someone complaint this service before...

Read this link for details

http://talkback.stomp.com.sg/forums/...6&postcount=30

[sqtanfc]

same things happen to my wife bill, charges from Sybase365 Pte Ltd, 2x$4 premium sms

[siron]

IDA should really step in and crack these companies down. Its like Timeshare companies. Many people are being cheated but the government just is unable to close em down due to the loopholes with certain laws.

Sigh...

[wangvnn]

hi all,
It is the time for us to do something with starhub,
Today I received the bill with 50SGD for data usage by gprs.
I only use wireless, but starhub they put the trap around us, when the phone cannot connect to wireless it connect to gprs, and starhub let it conect without any settings. I always thought that we need to set up the phone to connect gprs. Another case, starhub start new service download mp3, let my friend download free, then after that they never de activate the service, and my friend make mistake, another 100 bucks for his mistake. The way they do bussiness is putting the trap around us, and wait for us make mistake, or accident then they punish us. Should we do something, anybody know where in Singapore can protect customers?
Thanks.