Reaganrandy
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pl add me
LOW HONG SENG
LOW HONG SENG
How to earn rebates when shopping at cold storage??
Anyone looking for team members pls pm me! Thanks!
me too...can teach how to update ?My Samsung health had problem connecting to Vitality Weekly since 6 Sep. Tried reinstall the apps but it did not help. I called the hotline and followed some steps and the connection is back again. The missing points from last week now updated correctly. For your info in case u encounter similar issue.
me too...can teach how to update ?
I only roughly remember the steps. It goes something like
1) open Samsung Health, tap on top right, tap on settings, tap on "about samsung health"
2) tap multiple times on the version number till it change to developer mode.
3) tap on back arrow, tap on data permission, tap on vitality weekly, off everything
4) Open Vitality weekly app, tap on the top right 3 dots, tap link your device or app, tap Samsung Health, off the connection
5) Go back to Samsung Health app, go to data permission again, tap on vitality weekly, now on the connection and on everything except the heart rate
6) Go back Vitality Weekly app, link app or devices, connect back Samsung Health, click on the spinning circular icon on the top right to refresh the connection. Everthing goes well, connection should be back and it will take a while for the steps to sync and the missing points to be awarded.
You can try and see if it works, not sure if I miss out anything. Worst case can call in to enquire and come back here to share if the steps are correct.
It worked. Thanks so much. wasted 100 points cause of this.
For those who have the same problem as me. This solved it.
------------------
Thank you for your email and we are sorry for the late reply.
Please be informed that we check with technical department, as per our technical team mention, there is configuration issue with S-Health. S-Health application allows only in developer mode to get the steps or exercise. Please try to configure as SHealth-->Settings-->About--> multiple click on version number. Then try to de-link and link and sync. Please maintain proper internet connection when syncing.
Should you require further assistance, feel free to contact us at 1800 248 8000 or send us an email at support@aiavitality.com.sg.
Real change to health begins at AIAVitality.com.sg.
Yours Sincerely
Vitality Support
I know that is from a long way back ...
But I just like to say that this WORKS!
My S-Health didn't sync to the Vitality app.
S-Health syncs well with everything else (Income etc) but just doesn't want to work with Vitality App. Uninstall, reinstall also cannot work.
Then saw this ...
Open S-Health --> Settings-->About Samsung Health
See the version number? Put your finger on the version number and click many times.
It will change to "DEVELOPER MODE"
Then go back to your Vitality app and sync again
All good!
Thank you so much for this post!
I just shared it a couple of posts above also
Yeah - Just saw it!
I got to the initial post by Google
Hi. I fixed the Sync issue by changing to developer mode. Thanks for the sharing. Now I got another issue.
Anyone got the error login "icon image size too big ...". I go to S Health but it will pop out the AIA login screen with this error message. Uninstall and re-install no use.
I know that is from a long way back ...
But I just like to say that this WORKS!
My S-Health didn't sync to the Vitality app.
S-Health syncs well with everything else (Income etc) but just doesn't want to work with Vitality App. Uninstall, reinstall also cannot work.
Then saw this ...
Open S-Health --> Settings-->About Samsung Health
See the version number? Put your finger on the version number and click many times.
It will change to "DEVELOPER MODE"
Then go back to your Vitality app and sync again
All good!
Thank you so much for this post!