I need help! Im using M1 fibre currently and I'm able to connect to my router but there is no internet access. Both wired and wireless on all my pc at home. I tried restarting my modem and router and even reset my router. Anyway, the internet and voIP icon on the default huawei router is not lighted up while the rest of the icon light up.
I can ping to my another internal ip but not google.com or other website.
I called and the m1 cso told me that the router is faulty.
The internet is working fine the other day and i didnt touch any of the wire on the modem and router. The next day, suddenly the internet got problem..
Now I had to go down to their shop and change the router. Before that, is there any way to check whether if a router is faulty or not?
I can ping to my another internal ip but not google.com or other website.
I called and the m1 cso told me that the router is faulty.
The internet is working fine the other day and i didnt touch any of the wire on the modem and router. The next day, suddenly the internet got problem..
Now I had to go down to their shop and change the router. Before that, is there any way to check whether if a router is faulty or not?