AhWise
Senior Member
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- May 14, 2008
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need some help from bros here
last year comex i signed up fibre with fixed voice, was told that i need to rent the RG in order to use the fixed voice which i did.
however , knowing that the performance of the RG is crap i got my own engenius router and bridge the RG.
recently followed my friend to consult cos he want to sign up
we were told that nowadays the RG is no longer needed for the fixed voice, one can simply plug the phone cable into ONT
is that true?
i call m1 csv hotline and was told that i had to stick to RG because that the plan that i signed up for,
i understand i have to keep the rent of the RG up for the entire of my contract, but my qns is can i still technically get fixed voice to work without the RG?
is it due to older filmware that make the ont not to support fixed voice?
it depends what colour is your ONT, if its the white ONT by Nucleus Connect, you need the RG for the voice service to work. The white ONT has no phone port whereas the black ONT has a phone port for the voice to work.