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MyRepublic fibre - Part 5

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Old 04-03-2015, 09:58 PM   #61
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Hi Alamakazim,

Thanks for providing your ID to us. We're looking into your request tickets now and will be contacting you soon regarding your connection issues.

In the meantime, we've noticed that you're using your own router. Could you furnish us the router brand name and model?

Thanks!
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Old 07-03-2015, 12:04 AM   #62
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Still no reply or solution on my issue posted on page 1 of thread from MR. Even on email support.
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Old 07-03-2015, 09:33 AM   #63
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Still no reply or solution on my issue posted on page 1 of thread from MR. Even on email support.
Did you try to message MR on Facebook?
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Old 07-03-2015, 07:54 PM   #64
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Did you try to message MR on Facebook?
Not yet, will do that today. Thanks for the idea.
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Old 08-03-2015, 12:28 AM   #65
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Hi MR,

just like to check, my home is undergoing reno for 1 month. I will move to my sister's brand new BTO in Punggol. She do not have any lines etc there, but i suppposed the FT should already be installed since its a new BTO.

Can i temporary shift my MR line to her new flat for one month while my current home is undergoing reno?

Many thanks.
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Old 08-03-2015, 01:23 AM   #66
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Hi MR,

just like to check, my home is undergoing reno for 1 month. I will move to my sister's brand new BTO in Punggol. She do not have any lines etc there, but i suppposed the FT should already be installed since its a new BTO.

Can i temporary shift my MR line to her new flat for one month while my current home is undergoing reno?

Many thanks.
Technically yes, but not feasible. There is a relocation charge for one. And you have to trust MR not to fk it up.
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Old 08-03-2015, 10:29 AM   #67
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Anyone knows how long it takes for MR to install fibre at a brand new place from the point of ordering?
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Old 08-03-2015, 11:35 AM   #68
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Internet and wifi is down again !!!
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Old 08-03-2015, 03:44 PM   #69
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Internet and wifi still down despite pc showing Internet is connected status
Browser keep showing 'Resolving Host' despite to Google DNS
Rebooted router still same problem

Last edited by Tuakong; 08-03-2015 at 03:57 PM..
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Old 08-03-2015, 04:10 PM   #70
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Internet and wifi is down again !!!
Internet and wifi still down despite pc showing Internet is connected status
Browser keep showing 'Resolving Host' despite to Google DNS
Rebooted router still same problem
No issue on my side.

Did you test with direct connection from ONT?
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Old 08-03-2015, 04:20 PM   #71
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No issue on my side.

Did you test with direct connection from ONT?
Direct connection to ONT is fine.
Internet just normalized
Spoke to tech support and they scheduled to replace the ONT on Tuesday.
Why ONT when its working?
She implied that its not MR problem since their nw showed my connection was "normal".
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Old 08-03-2015, 04:38 PM   #72
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Direct connection to ONT is fine.
Internet just normalized
Spoke to tech support and they scheduled to replace the ONT on Tuesday.
Why ONT when its working?
She implied that its not MR problem since their nw showed my connection was "normal".
MR -> TP -> ONT -> Router -> Computers

If I am not wrong, MR can only see the connection from MR to TP/ONT which deems as normal.

It could be the ONT that is causing the instability of your Internet connection. Since MR scheduled to replace the ONT, then just monitor after the change of ONT.
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Old 08-03-2015, 09:10 PM   #73
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Getting decent dl speed via MR 200mbps trial.

But latency to D3 EU server is still as bad as M1 (when I was staying @ The Sail).

Hope that undersea cable fix (SMW-4) gets done soon.
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Old 08-03-2015, 11:28 PM   #74
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rubbish lah....

where is that johnny....
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Old 09-03-2015, 05:32 AM   #75
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why my 1gbps can barely get 100mbps ah -_-
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