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Singtel Wifi Gigabit Router AC1900! (Arcadyan)

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Old 10-01-2018, 08:35 PM   #946
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anyone knows what's the latest firmware version for this router?
mine is Firmware Version v1.00.01 build34

I have a new phone that can connect to home wifi, but it will not have any internet connection (apps and games that require internet will not load) after a period of time despite remaining on wifi, like ~45min of usage or after sleep. The issue is solved only by turning off the wifi and turning it back on again.

I have played with all the possible wifi settings (disable 2.4 or 5 Ghz band, disable band steering, using least congested channels, disable ipv6, etc) but to no avail.

or is there something wrong with my new device? cos all other devices at home (mobiles + laptops) have no issues staying connected.
Have you tried to reset the router?
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Old 10-01-2018, 11:09 PM   #947
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Have you tried to reset the router?
reset meaning revert back to factory settings or rebooting (switching it off then wait a while to on again)?

i did the latter.
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Old 11-01-2018, 07:58 AM   #948
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reset meaning revert back to factory settings or rebooting (switching it off then wait a while to on again)?

i did the latter.
Revert back the factory settings.
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Old 11-01-2018, 09:42 AM   #949
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anyone knows what's the latest firmware version for this router?
mine is Firmware Version v1.00.01 build34

I have a new phone that can connect to home wifi, but it will not have any internet connection (apps and games that require internet will not load) after a period of time despite remaining on wifi, like ~45min of usage or after sleep. The issue is solved only by turning off the wifi and turning it back on again.

I have played with all the possible wifi settings (disable 2.4 or 5 Ghz band, disable band steering, using least congested channels, disable ipv6, etc) but to no avail.

or is there something wrong with my new device? cos all other devices at home (mobiles + laptops) have no issues staying connected.
could it be ur new device? the power saving mode will put wifi to slp if not in use.. something like this
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Old 11-01-2018, 09:23 PM   #950
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Revert back the factory settings.
just did and I will see how it goes.

could it be ur new device? the power saving mode will put wifi to slp if not in use.. something like this
Power saving disabled.
wifi on during sleep is set to "Always"
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Old 15-01-2018, 10:44 AM   #951
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sigh... Where is the place to collect AC Plus? i see some people collect at what +serv

Comcentre ?

i think they need 3 days to process or update their system. I signed on Sat, but Tues then can collect.
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Old 15-01-2018, 10:46 AM   #952
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sigh... Where is the place to collect AC Plus? i see some people collect at what +serv

Comcentre ?
Somerset 313 basement, beside yoshinoya/duke bakery
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Old 15-01-2018, 10:52 AM   #953
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do you all have collection letter?

haha i have no collection letter. recontract since 20th Dec
i don't think they will entertain me right. this Serv like third party co.
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Old 15-01-2018, 10:31 PM   #954
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do you all have collection letter?

haha i have no collection letter. recontract since 20th Dec
i don't think they will entertain me right. this Serv like third party co.
no more redemption letter, only the service agreement is suffice.

+Serv is a 3rd party distributor for the ac router singtel is issuing..
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Old Yesterday, 01:29 AM   #955
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thanks.

collected the router, changed my ONT.


Just changed the router ... it doesn't support NAT loopback/reflection?
can't access my webcams from their ddns urls. Had this problem in a previous Aztech model (think 7000)

Does it has a super admin page like previously? /singtel
The things that can be configured are like very little.
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Old Yesterday, 01:47 AM   #956
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what i did is use dhcp reservation.
then you block them using the IP address.
you need to create the scheduling rule.

I have Singtel AC1900 router.

I want to setup a timed WIFI access for particular MAC addresses. I am not able to find how I can do it ?
Is there a way to create timer rules in router?
For example; particular phone can access wifi from 3PM to 6PM.
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Old Yesterday, 09:28 AM   #957
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thanks.

collected the router, changed my ONT.


Just changed the router ... it doesn't support NAT loopback/reflection?
can't access my webcams from their ddns urls. Had this problem in a previous Aztech model (think 7000)

Does it has a super admin page like previously? /singtel
The things that can be configured are like very little.
You can try port forwarding, there isnít any Super admin page for the new Arcadyan routers..
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Old Yesterday, 10:21 AM   #958
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port forwarding (NAT) done. it seems NAT loopback not supported.
need to check with ST technical team if can feedback to Arcadyan to provide a firmware that supports.

By the way, my current firmware is
Firmware Version v4.00.00 build23
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Old Yesterday, 10:48 AM   #959
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port forwarding (NAT) done. it seems NAT loopback not supported.
need to check with ST technical team if can feedback to Arcadyan to provide a firmware that supports.

By the way, my current firmware is
Firmware Version v4.00.00 build23
build 23 is not the latest. i think got a later build also. try doing a reset of your router or call 1688 to have it pushed to your router remotely..

btw, the latest firmware also doesn't support loopback..
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Old Yesterday, 01:40 PM   #960
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Just a quick question,

just subscribed to singtel internet and was given the ac elite.
problem now is when i tred to go vyprvpn to download and install my vpn, its refusing to load the website.

I tried to download the installer for vyprvpn from other sites but during installation failed to contact vyprvpn server and installation failed.

I presume vyprvpn is been block off from singtel?

Previously myrepubic don't have this issue.

is it the router?
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