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Starhub ending their cable broadband by end next year

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Old 01-06-2016, 06:08 PM   #16
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If end also good. Starhub services lousy.
Sometimes play online games will get very lag.
The problem is not the game server, is starhub.
Super pissed off.
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Old 01-06-2016, 06:50 PM   #17
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HAHA 300mbps at $19 4 days promo and 1gbps at $29 4 days promo. Later they play new game, 500mbps at $24
Where you got the info?
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Old 01-06-2016, 07:12 PM   #18
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my guess of their 'compensation' is to bump up the fibre speed for 200 to 500, 500 to 1G, 1G to ??? and maintain the same subscription when cable broadband ceases end 2017
By now everybody should/likely knows Starhub offers 300Mbps fibre at $29.90/mth, see this link below:
http://www.starhub.com/personal/prom...broadband.html

But the cheapest Starhub dual broadband plan is $39.90/mth (200Mbps fibre + 100Mbps cable):
http://www.starhub.com/personal/prom...broadband.html

This means for the $39.90 Starhub dual broadband, logically you're paying $20+/mth for 200Mbps fibre & $10+/mth for 100Mbps cable Internet.

For Starhub's dual broadand plan, there's NO mobile broadband SIM card & NO home phone line included.

Everybody ALSO KNOWS that currently, at just $39/mth;

You can get 1Gbps fibre from M1 -- which actually includes home phone line & 1GB data/mth (4G/LTE) mobile broadband SIM card:
https://www.m1.com.sg/Personal/BUNDL...tion/PKG100391

*
OK, with the above info,

Since (now) can get 1Gbps fibre at $39/mth, why pay S$39.90 to get Starhub dual broadband -- which is "only" 200Mbps fibre + 100Mbps cable; plus no NO mobile broadband SIM card & NO home phone line ??

BECAUSE some people may decide that -- it is useful or EVEN necessary to have cable Internet as backup (or to improve wireless range without laying cable or use repeaters).

For some people, Starhub cable Internet by itself works well. Many Starhub cable Internet users were deterred from renewing Starhub cable Internet because of unattractive pricing. See some threads below:
my cheapo tp-link router & network adaptor hoot to upgrade to 25Mbps SH Cable next month
My starhub 25mbps contract expires soon

If Starhub actually ends all cable services by end 2017, dual broadband's ONLY ADVANTAGE of cable Internet as backup / secondary Internet access will be GONE.

Even if Starhub "upgrades" the 200Mbps fibre to 1Gbps fibre for the $39.90/mth dual broadband users -- do you think this is enough "compensation" ?

Why would people even want to continue paying S$39.90/mth to get "upgraded" from 200Mbps to 1Gbps -- when $39 can get 1Gbps from M1 which also includes home phone line + 1GB data/mth (4G/LTE) mobile broadband?

What could make things even worst for Starhub -- by end 2017 -- is that this current 1Gbps $39/mth fibre plan by M1 may become even CHEAPER price by that time !!

If the "compensation" for Starhub dual broadband users -- at end of 2017 -- is just ONLY speed increase/bum, logically ALL dual broadband users will simply leave & go to other telcos as soon as their contract ends !!

If Starhub cable services are ceased by end 2017 & if Starhub wish to continue to retain their pool of dual broadband users -- then logically Starhub will have to offer MUCH MUCH more "compensation" than simply a speed bum

Last edited by boonkang; 01-06-2016 at 07:44 PM..
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Old 01-06-2016, 09:13 PM   #19
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If you're very keen on the current promotional price plans for Dual Broadband it's best to query StarHub if they're still available. The existing Terms and Conditions indicate otherwise:

"... 1.4 Under this Promotion, customers will enjoy both Cable and Fibre Home Broadband Services at the promotional rates of $39.90 for the Dual Broadband 200 plan, $49.90 for the Dual Broadband 500 plan and $59.90 for the Dual Broadband 1000 plan (each a “Dual Broadband plan”), during the 24-month contractual period.

1.5 This Promotion is applicable to customers who sign up for a Dual Broadband plan before 31 December 2015. ..."
When ST wrote about the SIM only plans StarHub's website indicated a minimum term of 12 months, which StarHub then said it was a mistake. Always best to confirm.
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Old 01-06-2016, 11:33 PM   #20
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last time when i was with singtel, they just gave me the lowest plan they had (I was using the dial up 256K back in the days) everytime they had to phase out old technology. i finally cancelled it and joined myrepublic.
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Old 03-06-2016, 09:00 AM   #21
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StarHub has clarified this in an ST forum letter today:

I wish to clarify two points in Wednesday's report ("ISPs wage new broadband war").

First, StarHub will continue to offer cable TV and broadband services over our cable network until 2020. Any extension beyond that would be subject to commercial discussion with the third-party network provider for our network lease.

We will facilitate a smooth transition for our existing cable customers to our fibre services.

This will be carried out progressively, to ensure minimal disruption to our customers enjoying our suite of services.

Second, regarding the number of cable modem users who may be affected, the majority of these customers already have fibre broadband connections installed.

We have been successfully rolling out our dual broadband plans that come with both fibre and cable connections and services.

In recent years, we have noted that customers' surfing needs have evolved, requiring higher bandwidth for social media, cloud and streaming services, and more.

This is the reason we have been encouraging cable customers to upgrade to fibre services through our promotions, to enjoy better broadband speeds and experience on our fibre network.

Customers can browse our website at www.starhub.com/big-sale for the latest promotions and offers.

Howie Lau
Chief Marketing Officer
StarHub
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Old 03-06-2016, 10:02 AM   #22
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Yeah like I say, They can't cut the cable TV like tat.. so high chance it will be renew..
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Old 03-06-2016, 12:03 PM   #23
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They will simply priced the Cable Broadband plan high enough to make those out-of-contract users shift to Fibre Broadband... then may be by 2020, stop offering service via cable connection for new flats just like what Singtel did for the ADSL in 2013 !
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Old 03-06-2016, 12:47 PM   #24
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My only issue is that in order to access fibre tv u have to be a starhub fibre subscriber which i dont want to. Happy with viewqwest and i dont want to be forced to switch RSP just for this purpose.
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Old 03-06-2016, 12:49 PM   #25
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They will simply priced the Cable Broadband plan high enough to make those out-of-contract users shift to Fibre Broadband... then may be by 2020, stop offering service via cable connection for new flats just like what Singtel did for the ADSL in 2013 !
When Singtel did this to ADSL in 2013, i.e they offered 10mbps for like $40 or something, I simply walked away and signed up starhub cable 100mbps for same price. This time starhub is doing it, I simply won't renew the contract and have just signed up for M1 300mbps for $29 which comes with free 1gb data sim which I will use for my data needs using a dual sim phone, so the M1 becomes even cheaper, the 1GB data is worth $10. So for $20, my broadband needs are fulfilled�

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Old 03-06-2016, 05:16 PM   #26
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Did you read the ST article properly? A decision has not been made on this.

I would say it's highly unlikely because of:
1) The logistical nightmare of moving all the cable TV users onto fibre within a year;
2) The implications of StarHub breaking their end of the contract when they're no longer able to provide 'dual broadband' to those who signed up for it.

Someone in StarHub probably 'leaked' this news to ST so that people will panic and quickly sign up for fibre, thereby making their transition away from cable easier when the time comes.
I am hoping Cable will still be an available option, for one.. my room only has cable point no fibre point, how to convert to FibreTV?

All the cable are hidden under false ceiling and it will be a big hassle to relay Fibre, damn.. why can't they just leave it be... also Cable is good alternative to Fibre as backup mah...
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Old 03-06-2016, 05:30 PM   #27
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I am hoping Cable will still be an available option, for one.. my room only has cable point no fibre point, how to convert to FibreTV?

All the cable are hidden under false ceiling and it will be a big hassle to relay Fibre, damn.. why can't they just leave it be... also Cable is good alternative to Fibre as backup mah...
It is costlier for telcos to maintain 2 infra/networks and it doesnt make business sense to keep and maintain obsolete technology - ADSL/cable. Fibre/GigaEthernet is the way moving forward at this point of time now
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Old 03-06-2016, 06:11 PM   #28
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It is costlier for telcos to maintain 2 infra/networks and it doesnt make business sense to keep and maintain obsolete technology - ADSL/cable. Fibre/GigaEthernet is the way moving forward at this point of time now
Fiber also not owned by telco. Why they are pushing all to fiber is that they can save on cost of the infra and more bonus for shareholders and staffs.
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Old 04-06-2016, 09:24 AM   #29
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I am hoping Cable will still be an available option, for one.. my room only has cable point no fibre point, how to convert to FibreTV?

All the cable are hidden under false ceiling and it will be a big hassle to relay Fibre, damn.. why can't they just leave it be... also Cable is good alternative to Fibre as backup mah...
Although in 2014 SH was directed by IDA to end the ongoing spat with ST and allow other service providers' signals on the coaxial cabling within one's home for networking, I suspect only a small pool have (officially) adopted MoCA adapters for home networking.

If the initial set-up requires engineers from both sides to be present at the same time then I think most would have dropped the idea to avoid any logistical trauma of timing. I wouldn't be surprised if customer had to agree to the risk of interference/degradation problems potentially occurring etc... more than enough for one to just live with dead zones in the house or settle for whatever powerline networking could give if really needed.

I'm currently on HomeHub but only my internet is on fibre; TV and digital voice come through cable. The fibre line enters home through my sister's bedroom on the 2nd floor with the termination point in there as well because (1) Singtel's tel pipe ended outside her room, and (2) never thought SH might "abandon" cable services that soon, having laid the infra across the island!

Once contract ends next month I'm probably going to subscribe only for broadband - basic tier channels for SH TV is boring and the digital voice is just there part of the package as white elephant.

With prices of unbundled plans finally being reasonable there's the potential/temptation to finally leave SH, though I think the period for Fibre Transfer Process hasn't been shortened yet... then have to tahan 1 month no connection >_<
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Old 04-06-2016, 09:54 PM   #30
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I am hoping Cable will still be an available option, for one.. my room only has cable point no fibre point, how to convert to FibreTV?

All the cable are hidden under false ceiling and it will be a big hassle to relay Fibre, damn.. why can't they just leave it be... also Cable is good alternative to Fibre as backup mah...
i also have the same concern.
starhub fibre tv runs on starhub fibre broadband, that means every room (with set-top box) must have a fibre point.
anyone using starhub fibre tv with more than 1 set top boxes at home? how to install multiple fibre set top boxes?

btw... many ppl remain on cable not because of price.
it's because many flats already have scv cable points in all rooms... can use LAN/Ethernet for desktops... no need wifi.
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