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Old 15-01-2011, 07:46 PM   #31
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i found two other centres: http://daehankorean.com/ and http://www.misterkorean.com/

the fees seem reasonable imo but i do not know of the teaching standards at those two centres. perhaps if any fellow forumer has attended lessons at those two centres before, pls share your positive/negative experiences?
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Old 25-06-2011, 11:59 AM   #32
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I have experience dealing with the first centre - DH Korean Language centre and I would like to share my experiences so that the fellow forum-ers can make informed choices when choosing a suitable Korean school. I am an undergraduate and I've been supporting myself through university. However, I signed up for Korean classes with this language centre, parting with my hard earned money because I believed that they were of high standards.

I couldn't be more wrong.

Firstly, 3 working days before classes were due to commence, I received an irresponsible SMS telling me that classes were unconditionally postponed to a month later due to insufficient enrollment. But they initially told me that classes were filling up quickly and advised me to register asap. To show my sincerity, I even paid upfront in cash in full. How could this centre so frivolously postpone classes with SO LITTLE notice? When I informed the representative who had SMS-ed me that I would not be able to accept any postponement arrangements and requested for a refund, she haughtily referred me to a clause in tje contract - The centre reserves the right to postpone classes WITH prior notice, if there are not enough students. How is 3 days prior notice? It's plain ridiculous.

Lesson One: This centre takes their students for granted and may SUKA SUKA postpone your lesson. They don't give two hoots about whether you can accommodate their postponement.

Secondly, the lady I spoke to on the phone did not once offer a genuine apology for the inconvenience caused to me from the postponement. (I had shifted all my driving lessons and tests and trainings etc to meet the class arrangements, which I mentioned to her) and the highlight was when she didn't hang up the phone and I overhead her conversation with her superior. She said that she feared that I was going to beat her up cause I was a gangster and I didn't understand what 'prior notice' means. Let me clarify that not once did I raise my voice nor used any demeaning words. I know what its like to be in the service line, I've worked in sales and telemarketing before and I don't believe that the customer is unconditionally right all the time. Customers who demand for special concessions or over the top demands deserve to be condemned. However, in this case I was just asking for what was due to me, a refund for a service not rendered. The principal whom I spoke to eventually even hung up on me halfway through the conversation when he did not have a reply to my question. Such service standards are completely unprofessional and unacceptable.

Lesson Two: The people who run the centre thinks that they are the ones ruling the world. They have absolutely no respect for the customers who are paying them.

Thirdly, when they finally agreed to refund me, they made it clear that they were only going to pay $350.74, deducting a $10 registration fee, $29.50 textbook and postage charges for the cheque. What registration fee? I did not even attend a single lesson, and I made registration PERSONALLY at their centre. I even offered to send the mint textbook back to them and they didn't even thank me for doing so and wanted to charge me for postage.

Lesson Three: Every penny counts to them. They will squeeze you dry so that they can make that extra cent off you. Penny snatchers or what, I leave that to you.

Lastly, when I finally got to speak to the boss, (They already ruined my evening which was supposed to be a happy birthday celebration for my 7 year old nephew), he started beating around the bush when I asked him point blank if he was willing to give me a full refund. He even ridiculously claimed that he opened this class specially for ME. That was the end of the straw for me. It was downright ridiculous. HELLLO? you are a profit-making business, why would you open classes for just one student? It was crazy that he even mentioned this. And he feigned concern for my korean language development, saying he would like me to continue 'developing' at his centre. I politely told him that I would continue to pursue Korean because it was something I really wanted to do, just not at his centre anymore. I then said that if he refused to refund me the full amount, I would have no choice but to go to CASE. He then turned defensive and started shouting over the phone at how his reputation would not suffer and challenged me to bring the issue to CASE. Seeing that this conversation was going nowhere, I ended the call.

Lesson Four, words can be twisted to spin incredible stories. Some castles can be built in air. This principal tries to use emotions to get you to part with your hard earned money.

I am sharing my experiences not to condemn this learning centre, nor pass any judgements on their teaching standards as I didn't even attend a single lesson. What I want to do is to provide an experience of mine and share it with other likeminded customers like me who are being abused by unreasonable policies. I hope that after hearing my story, my fellow forum-ers will make a more informed choice, and think through wisely whether you are prepared to accept it if the same thing happens to you.
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Old 27-06-2011, 11:58 PM   #33
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sorry to hear about your bad experience. thanks so much for sharing, this thread has been dead since 5 months ago lol.

hmm your case shld hand it over to the Small Claims Tribunal...

hmm seems like beyond the facade of a well-maintained website lies a foul service attitude?

what other language schs are good? cambridge language sch? mister korean isit ok?
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Old 29-06-2011, 09:46 AM   #34
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hi infinityabsurdities,

I have just registered for korean basic at cambridge language school. u interested to learn too?
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Old 29-06-2011, 08:52 PM   #35
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hi infinityabsurdities,

I have just registered for korean basic at cambridge language school. u interested to learn too?
hey yup yup when the lsn starting and on which day? i can only go on weekends, working now
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Old 29-06-2011, 10:42 PM   #36
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Hi infinityabsurdities,

I signed up for 2nd jul (saturday) class at cambridge peninsula plaza, but i am going Malaysia this saturday, so going for make-up class next week. u interested to sign up?
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Old 30-06-2011, 07:38 PM   #37
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anybody wants to take up beginner lessons at cambridge too? (:
does the simei branch have it? do email me

Last edited by punkrockstar; 19-09-2017 at 12:34 PM..
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Old 30-06-2011, 07:48 PM   #38
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anybody wants to take up beginner lessons at cambridge too? (:
does the simei branch have it? do email me malwj@yahoo.com
they have a branch at simei?? how come their website never state leh. yeah those who wanna learn korean, we can form a community here hehe
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Old 05-07-2011, 12:03 PM   #39
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Smile

Anyone taking korean basic at cambridge on 2nd July?
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Old 05-07-2011, 05:00 PM   #40
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I had the same issues!!! currently im taking classes with them because i agree to take with my fren. my fren had no issue as her schedule and work are quite standard. If u have a busy schedule i wont recommend u to take and yes they have no respect for their customers!
also im unlucky, i got a teacher who is bad at explanation; in addition her korean words are untidy and difficult to read. i did make up with other classes and there are better teachers there but im just unlucky to get a bad teacher. most of the students in the class had prior learning for the lang so they don find it a big issue too. however i wont recommend Daehan to anyone. im sure there are more ppl who experience such things other than the 2 of us.
---

I have experience dealing with the first centre - DH Korean Language centre and I would like to share my experiences so that the fellow forum-ers can make informed choices when choosing a suitable Korean school. I am an undergraduate and I've been supporting myself through university. However, I signed up for Korean classes with this language centre, parting with my hard earned money because I believed that they were of high standards.

I couldn't be more wrong.

Firstly, 3 working days before classes were due to commence, I received an irresponsible SMS telling me that classes were unconditionally postponed to a month later due to insufficient enrollment. But they initially told me that classes were filling up quickly and advised me to register asap. To show my sincerity, I even paid upfront in cash in full. How could this centre so frivolously postpone classes with SO LITTLE notice? When I informed the representative who had SMS-ed me that I would not be able to accept any postponement arrangements and requested for a refund, she haughtily referred me to a clause in tje contract - The centre reserves the right to postpone classes WITH prior notice, if there are not enough students. How is 3 days prior notice? It's plain ridiculous.

Lesson One: This centre takes their students for granted and may SUKA SUKA postpone your lesson. They don't give two hoots about whether you can accommodate their postponement.

Secondly, the lady I spoke to on the phone did not once offer a genuine apology for the inconvenience caused to me from the postponement. (I had shifted all my driving lessons and tests and trainings etc to meet the class arrangements, which I mentioned to her) and the highlight was when she didn't hang up the phone and I overhead her conversation with her superior. She said that she feared that I was going to beat her up cause I was a gangster and I didn't understand what 'prior notice' means. Let me clarify that not once did I raise my voice nor used any demeaning words. I know what its like to be in the service line, I've worked in sales and telemarketing before and I don't believe that the customer is unconditionally right all the time. Customers who demand for special concessions or over the top demands deserve to be condemned. However, in this case I was just asking for what was due to me, a refund for a service not rendered. The principal whom I spoke to eventually even hung up on me halfway through the conversation when he did not have a reply to my question. Such service standards are completely unprofessional and unacceptable.

Lesson Two: The people who run the centre thinks that they are the ones ruling the world. They have absolutely no respect for the customers who are paying them.

Thirdly, when they finally agreed to refund me, they made it clear that they were only going to pay $350.74, deducting a $10 registration fee, $29.50 textbook and postage charges for the cheque. What registration fee? I did not even attend a single lesson, and I made registration PERSONALLY at their centre. I even offered to send the mint textbook back to them and they didn't even thank me for doing so and wanted to charge me for postage.

Lesson Three: Every penny counts to them. They will squeeze you dry so that they can make that extra cent off you. Penny snatchers or what, I leave that to you.

Lastly, when I finally got to speak to the boss, (They already ruined my evening which was supposed to be a happy birthday celebration for my 7 year old nephew), he started beating around the bush when I asked him point blank if he was willing to give me a full refund. He even ridiculously claimed that he opened this class specially for ME. That was the end of the straw for me. It was downright ridiculous. HELLLO? you are a profit-making business, why would you open classes for just one student? It was crazy that he even mentioned this. And he feigned concern for my korean language development, saying he would like me to continue 'developing' at his centre. I politely told him that I would continue to pursue Korean because it was something I really wanted to do, just not at his centre anymore. I then said that if he refused to refund me the full amount, I would have no choice but to go to CASE. He then turned defensive and started shouting over the phone at how his reputation would not suffer and challenged me to bring the issue to CASE. Seeing that this conversation was going nowhere, I ended the call.

Lesson Four, words can be twisted to spin incredible stories. Some castles can be built in air. This principal tries to use emotions to get you to part with your hard earned money.

I am sharing my experiences not to condemn this learning centre, nor pass any judgements on their teaching standards as I didn't even attend a single lesson. What I want to do is to provide an experience of mine and share it with other likeminded customers like me who are being abused by unreasonable policies. I hope that after hearing my story, my fellow forum-ers will make a more informed choice, and think through wisely whether you are prepared to accept it if the same thing happens to you.
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Old 06-07-2011, 11:57 PM   #41
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cambridge sch teach very basic Korean. i heard some students from cambridge can't even write essay after basic Korean. You should go to Singapore Korean School (SKS) or NUS Ext who using same textbook. SKS lesson twice a week.

anyone take replacement test from NUS Ext. I want to try Advance 1

Last edited by tingyuan; 07-07-2011 at 12:04 AM..
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Old 14-07-2011, 04:05 PM   #42
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http://www.learnkoreansingapore.com/ <-- anybody learn from this centre before ??

was quoted $375 for 10 lessons.

told me there will be a "cert" if i complete more than 50% attendance

x_x
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Old 15-07-2011, 04:57 PM   #43
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I learnt mine years ago at NUS extension haha but now its so expensive cos they raised the price
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Old 16-07-2011, 12:19 PM   #44
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Hi

I have had my fair share of experiences learning korean at both nus extension, cambridge and singapore korean school.

To help you decide, I will provide information that you might be interested in>

FEES: (from high to low)
NUS (EX), SKS, CAMBRIDGE

FACILITIES:
NUS (EX), SKS, CAMBRIDGE

NUMBER OF HOURS OF LESSONS:
SKS, NUS (EX), CAMBRIDGE

COURSE MATERIALS: (quality of the studying materials)
SKS, NUS (EX), CAMBRIDGE

Overall I will recommend you to go for SKS as they provide 20 lessons, 4 hours a week which translates to 80 hours as compared to 20 lessons, 2 hours a week for NUS (EX). Fees are also cheaper. Besides you get to learn in a 100% korean environment with korean people frequenting the place.

Alternatively, for cheaper private korean tuition you can check out my post.
KOREAN LANGUAGE TUTOR

Thanks.
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Korean Language Tutor
www.nengyishi.com
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Old 01-08-2011, 11:44 PM   #45
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what about Community Centres?

it's much cheaper but is it good?

can someone review? thanks!!
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