HWZ Forums

Login Register FAQ Mark Forums Read

[Help] Problem detecting usb mouse on boot - Razer Naga!

Share This Page
HardwareZone.com on Facebook
Reply
 
LinkBack Thread Tools
Old 17-11-2009, 01:52 AM   #1
Senior Member
 
alvino77's Avatar
 
Join Date: May 2003
Posts: 1,092
[Help] Problem detecting usb mouse on boot - Razer Naga!

anyone got this problem? I've problem detecting my razer naga, upon booting, always have to plug it out and in again to gt Win7 detecting it, never had any problem with my diamondback 3G, krait etc.

Anyone with solutions? I have reinstall the driver a lot of times already! Is it a mouse problem?

TIA
alvino77 is offline   Reply With Quote
Old 17-11-2009, 02:00 AM   #2
Senior Member
 
alvino77's Avatar
 
Join Date: May 2003
Posts: 1,092
oh yeah btw, i've tried other usb ports, same scenario. the razer kb got lighted, but mouse didn't. until full boot also no light.

legacy usb mouse and kb in BIOS has been enabled all along.
alvino77 is offline   Reply With Quote
Old 17-11-2009, 04:22 AM   #3
AS1
High Supremacy Member
 
AS1's Avatar
 
Join Date: Jan 2003
Posts: 36,828
anyone got this problem? I've problem detecting my razer naga, upon booting, always have to plug it out and in again to gt Win7 detecting it, never had any problem with my diamondback 3G, krait etc.

Anyone with solutions? I have reinstall the driver a lot of times already! Is it a mouse problem?

TIA
whats the hardware you are using?

sometimes need to disable boot from usb option if relevant.
__________________
You Hoot, I Huat.
http://techandcamera.blogspot.com
AS1 is offline   Reply With Quote
Old 17-11-2009, 06:59 AM   #4
High Supremacy Member
 
lemonn's Avatar
 
Join Date: Jul 2007
Posts: 32,514
Hey bro, same problem when i tried it... Probably a bug that requires a firmware fix.
__________________
lemonn is offline   Reply With Quote
Old 17-11-2009, 09:16 AM   #5
High Supremacy Member
 
ionicle88's Avatar
 
Join Date: Aug 2007
Posts: 34,019
cold boot issues???

firmware flash is your best choice....

does it only happen when you boot your comp up for the first time in the day? then subsequent reboots are all fine?
ionicle88 is offline   Reply With Quote
Old 18-11-2009, 02:12 AM   #6
Senior Member
 
alvino77's Avatar
 
Join Date: May 2003
Posts: 1,092
whats the hardware you are using?

sometimes need to disable boot from usb option if relevant.
Gigabyte EX58-UD3R, i7 920

Hey bro, same problem when i tried it... Probably a bug that requires a firmware fix.
no latest firmware for razer naga liao. its already the latest version.

cold boot issues???

firmware flash is your best choice....

does it only happen when you boot your comp up for the first time in the day? then subsequent reboots are all fine?
everytime i reboot with a complete shutdown.


BTW, more info is, i have tried it with another PC, can work perfectly without problem, isolated the issue on the mouse. What might be wrong?

I have a ext powered USB hub, by plugging into it like an extension hub, the mouse can boot/detect normally, the problem still lies with plugging directly to the MB.

any directions?
alvino77 is offline   Reply With Quote
Old 18-11-2009, 05:15 PM   #7
Supremacy Member
 
Join Date: May 2005
Posts: 7,243
Might be mobo issues.
__________________
Dun trust whatever fanboy said.....zzzzzzz
longsiew is offline   Reply With Quote
Old 19-02-2010, 05:59 AM   #8
Junior Member
 
Join Date: Feb 2010
Posts: 7
I have the same motherboard and the same mouse, currently using windows XP.
I also have the same problem.

Sometimes the mouse will give a quick flash immediately as the machine powers up, then the bios kicks in and nothing, until you unplug/replug etc.
The mouse does not power up whether from a reset, hard boot or reboot.

Gigabyte have limited driver/bios updates.
Alvino77 reckons it works ok through a usb hub, and I've read elsewhere that it works through a Usb>Ps2 connector, and that the fault is with certain mobo's that don't support certain usb boards.
Adornay is offline   Reply With Quote
Old 19-02-2010, 07:35 PM   #9
Junior Member
 
Join Date: Feb 2010
Posts: 7
Aparrently this firmware 1.07 update works.
Just installed it, about to reboot.
http://www.razersupport.com/index.ph...emid=393&nav=0
Adornay is offline   Reply With Quote
Old 19-02-2010, 07:58 PM   #10
Senior Member
 
alvino77's Avatar
 
Join Date: May 2003
Posts: 1,092
thanks for the update Adornay.

fellow Naga users, do you feel your Naga generate quite significant amount of heat even on idle. wonder whether its my copy has problem or its design flaw?

I've never encountered any mouse generating heat from it board or lasers.
alvino77 is offline   Reply With Quote
Old 19-02-2010, 08:16 PM   #11
Junior Member
 
Join Date: Feb 2010
Posts: 7
The firmware update hasn't worked for me.
Adornay is offline   Reply With Quote
Old 19-02-2010, 08:28 PM   #12
Senior Member
 
alvino77's Avatar
 
Join Date: May 2003
Posts: 1,092
The firmware update hasn't worked for me.
damn! what a shame ! Razer has been launching a lot of new mice... their quality seemed to have dropped a lot.
alvino77 is offline   Reply With Quote
Old 19-02-2010, 08:57 PM   #13
Junior Member
 
Join Date: Feb 2010
Posts: 7
Woohoo got it working.

Here is how I did it.
Downloaded the firmware updater 1.07.
Ran the program and it asks you to plug the mouse in bootloader mode (unplug, hold down left/middle/right mouse buttons and plug back in).
Your pc will then detect the mouse as a "freescale JM60 bootloader", this is the bit that was tricky.
1) I installed the freescale driver, then updated the firmware through the razer software, rebooted, this did not work.
Unplugged, plugged back in (with 3 buttons held down), machine detected freescale bootloader again asking for driver files.
2) Installed the freescale driver by pointing it to the c:\program files\razer\naga\firmware updater\bootloader\ directory, it appeared to install fine, updated the mouse, rebooted, still did not work.

3) I then unplugged the mouse, held down the 3 mouse buttons and plugged back in (machine detected freescale bootloader again asking for driver files), installed the freescale drivers, using the keyboard I went to device manager and updated the freescale bootloader driver (from c:\program files\razer\naga\firmware updater\bootloader\), installed ok.
I then unplugged the mouse, held down the 3 buttons, plugged back in and machine auto installed the freescale bootloader driver automatically this time without asking for the driver files.
Installed the firmware, rebooted, mouse is now detected by windows on boot up.
Still does not power up on boot, but at least it's working without having to swap ports.

Last edited by Adornay; 19-02-2010 at 09:05 PM..
Adornay is offline   Reply With Quote
Old 19-02-2010, 09:10 PM   #14
Senior Member
 
alvino77's Avatar
 
Join Date: May 2003
Posts: 1,092
good that you get it working. lucky i got it to work on the 1st try, only did 1 x 3 simultaneous click. and update and it's fixed!

Woohoo got it working.

Here is how I did it.
Downloaded the firmware updater 1.07.
Ran the program and it asks you to plug the mouse in bootloader mode (unplug, hold down left/middle/right mouse buttons and plug back in).
Your pc will then detect the mouse as a "freescale JM60 bootloader", this is the bit that was tricky.
1) I installed the freescale driver, then updated the firmware through the razer software, rebooted, this did not work.
Unplugged, plugged back in (with 3 buttons held down), machine detected freescale bootloader again asking for driver files.
2) Installed the freescale driver by pointing it to the c:\program files\razer\naga\firmware updater\bootloader\ directory, it appeared to install fine, updated the mouse, rebooted, still did not work.

3) I then unplugged the mouse, held down the 3 mouse buttons and plugged back in (machine detected freescale bootloader again asking for driver files), installed the freescale drivers, using the keyboard I went to device manager and updated the freescale bootloader driver (from c:\program files\razer\naga\firmware updater\bootloader\), installed ok.
I then unplugged the mouse, held down the 3 buttons, plugged back in and machine auto installed the freescale bootloader driver automatically this time without asking for the driver files.
Installed the firmware, rebooted, mouse is now detected by windows on boot up.
Still does not power up on boot, but at least it's working without having to swap ports.
alvino77 is offline   Reply With Quote
Old 19-02-2010, 09:14 PM   #15
Junior Member
 
Join Date: Feb 2010
Posts: 7
good that you get it working. lucky i got it to work on the 1st try, only did 1 x 3 simultaneous click. and update and it's fixed!
Yeah I think our differences will be down to me using XP and you using windows 7.
In XP after 3 attempts at getting windows to install and remember the device tna, I had to go into device manager and force install the driver through driver updates.
Where as windows 7 probably bypasses this issue, by actually installing the freescale driver and remembering it.
Adornay is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On