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Old 19-03-2011, 07:26 PM   #1
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How to RMA Seagate Hard Drive?

Hi guys I've a Seagate hd reported by my Bios smart monitoring as bad..
I need to rma this drive as I've checked it's still under warranty from the seagate website..

I would like to know how do I go about to rma this drive as the faq on the website seem to be non local..

I wonder if I can drive down to Seagate to drop the hd with them and pick it up too, avoiding the hectic postage method..
And step by step advice for local rma?

Btw I'm posting this because the sticked thread about rma is dead. I cant view it for some reason..
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Old 20-03-2011, 07:03 PM   #2
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http://www.seagate.com/ww/v/index.js...00dd04090aRCRD

follow instructions as indicated on website.
No need to go to seagate to return drive. Can go to Funan Centre #03-K1 to send drive. Seagate will mail you a refurbished drive within a week.
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Old 17-04-2011, 10:49 AM   #3
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http://www.seagate.com/ww/v/index.js...00dd04090aRCRD

follow instructions as indicated on website.
No need to go to seagate to return drive. Can go to Funan Centre #03-K1 to send drive. Seagate will mail you a refurbished drive within a week.
Check Funan Mall's website, #03-K1 is Saft Stationery & Technical Supplies, is this correct?
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Old 18-04-2011, 01:15 PM   #4
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Can anyone confirm if we still can RMA Seagate at Funan?
Cos last time I went there, the store is empty.
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Old 18-04-2011, 01:56 PM   #5
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Can anyone confirm if we still can RMA Seagate at Funan?
Cos last time I went there, the store is empty.


Funan used to have Seagate service centre there.
But hear from my frd said no more already.
Long times never go funan for shopping....
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Old 20-04-2011, 04:20 PM   #6
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anybody know where we can send to now?
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The thought of good food is what keeps me going!!!

kim su-han-mu ....
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Old 21-04-2011, 04:13 PM   #7
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anybody know where we can send to now?

If i'm not wrong should be changi north area.
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Old 21-04-2011, 05:39 PM   #8
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Can anyone confirm if we still can RMA Seagate at Funan?
Cos last time I went there, the store is empty.
I've just sent in a Seagate HDD for RMA at Funan today.

You need to register and submit RMA form before sending in the disks.

Return Product Mailing Location
Funan ITMall-Trends Mobile-SG1
(Limit to max 5 qty, higher qty return to Singapore CSO Changi)
SEAGATE SINGAPORE INTERNATIONAL HEADQUARTERS PTE LTD
Funan Digitalife IT Mall, 109 North Bridge Road, #03-K1
Singapore
Singapore, 179097
Singapore


Fill up RMA form @ https://store.seagate.com/webapp/wcs...=SgSSORedirect

Just make sure to select Funan branch instead of main Seagate HQ.
Print the form/email and bring with you when sending the HDD to Funan.
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Old 21-04-2011, 06:54 PM   #9
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I've just sent in a Seagate HDD for RMA at Funan today.

You need to register and submit RMA form before sending in the disks.

Return Product Mailing Location
Funan ITMall-Trends Mobile-SG1
(Limit to max 5 qty, higher qty return to Singapore CSO Changi)
SEAGATE SINGAPORE INTERNATIONAL HEADQUARTERS PTE LTD
Funan Digitalife IT Mall, 109 North Bridge Road, #03-K1
Singapore
Singapore, 179097
Singapore


Fill up RMA form @ https://store.seagate.com/webapp/wcs...=SgSSORedirect

Just make sure to select Funan branch instead of main Seagate HQ.
Print the form/email and bring with you when sending the HDD to Funan.
Hi, do you know whether Seagate Freeagent External HDD can bring there(Funan ITMall) for RMA?
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Old 24-06-2011, 10:05 AM   #10
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If i'm not wrong should be changi north area.
This place sure is ****ing far man!!!! I dun have the time and enery 2 go!!!! I nid 2 nid where is the place tat is at the downtown!!!
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Old 24-06-2011, 10:11 AM   #11
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This place sure is ****ing far man!!!! I dun have the time and enery 2 go!!!! I nid 2 nid where is the place tat is at the downtown!!!
Edit_v1: I mean i nid somewhere near ard downtown, as im living at the west side like cck. Changi north for mi is sure too far for mi....+ i dun wanna spend time n energy 2 o there. Tat is y i wanna 2 check wif u guys, if it is true tat funan have seagate rma service. Sry for my "snapout". Really hope 2 get a good ext hdd back.
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Old 24-06-2011, 10:12 AM   #12
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This place sure is ****ing far man!!!! I dun have the time and enery 2 go!!!! I nid 2 nid where is the place tat is at the downtown!!!
Just follow the steps below. Its correct. Got friends who went to Funan before to RMA and it went fine.

I've just sent in a Seagate HDD for RMA at Funan today.

You need to register and submit RMA form before sending in the disks.

Return Product Mailing Location
Funan ITMall-Trends Mobile-SG1
(Limit to max 5 qty, higher qty return to Singapore CSO Changi)
SEAGATE SINGAPORE INTERNATIONAL HEADQUARTERS PTE LTD
Funan Digitalife IT Mall, 109 North Bridge Road, #03-K1
Singapore
Singapore, 179097
Singapore


Fill up RMA form @ https://store.seagate.com/webapp/wcs...=SgSSORedirect

Just make sure to select Funan branch instead of main Seagate HQ.
Print the form/email and bring with you when sending the HDD to Funan.
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Old 24-06-2011, 10:21 AM   #13
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Just follow the steps below. Its correct. Got friends who went to Funan before to RMA and it went fine.
Alrite den. I think im going down aft my work..
Bt hav no idea wat time does tat shop close...
Hope tat by the time i reach, the shop is still open..
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Old 24-06-2011, 11:28 PM   #14
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Angry

Hello Everbody~

Well today i did manage to reach Funan DigitaLife Mall ASAP!!!
But wat i didnt know is that...he just wan my hdd n the RO (Return Order)
Den wat really BUGS mi is that the shopkeer told mi that the guy who collect the hdd for RMA service...will be coming on MONDAY to collect...and this makes mi go

At the least is that...i got it for RMA service....but was really hoping for a brand new ext hdd
If cant...den if can rma...throw them back 2 get another (hoping new) ext hdd to use it agn..
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Old 09-07-2011, 09:47 AM   #15
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Hi zero, which shop did you visit in Funan? I was at Funan last weekend, seems that the shop which the RMA website listed is no longer there. :/
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