No news after 1month-Terribly disappointed by Asus customer service center and padfone 2's quality
Hi Asus,
Can I have an update on this 1+ months long issue please?
Refer to your Asus HQ id: WTM201301061246224437
I demand a call back from Jimmy Low tomorrow on 10th Jan 2013. (He has my number)
I did not realize your service and support in Singapore is so utterly horrible.
Regretfully,
Andrew
Details of issues:
http://forums.hardwarezone.com.sg/a...ter-padfone-2s-quality-assurance-4016924.html
http://forums.hardwarezone.com.sg/a.../pad-station-chassis-padfone-2-a-3998121.html
http://forums.hardwarezone.com.sg/a...ee-50g-cloud-storage-padfone-2-a-3996678.html
URGENT Customer Satisfaction issue RE: Reference screen shot for
Andrew Liew <altca4@gmail.com>
Jan 7 (2 days ago)
to jimmy_low
Hi Jimmy,
Kindly notify me what is going on with this case.
No news or updates given since 20th Dec.
The assurance and trust you provided me is almost utterly gone by now.
I will seek all means and attention to get this issue resolved if I
still do not hear back from you by Wed this week.
This is the last straw.
Regretfully,
Andrew
Sent from my Windows Phone From: Andrew Liew
To:
jimmy_low@asus.com
Subject: Re: Reference screen shot for ticket
Hi Jimmy,
Any news?
Regards,
Andrew
On Wed, Jan 2, 2013 at 9:10 PM, Andrew Liew <altca4@gmail.com> wrote:
Hi Jimmy,
There is no news up until now.
The matter has not been resolve for more than a month and my patience is
near it's limit.
Kindly get back to me by this week or I will have to seek official channe=
l
to assist with the matter.
Best regards,
Andrew Liew
On Mon, Dec 24, 2012 at 1:16 PM, Andrew Liew <altca4@gmail.com> wrote:
Hi Jimmy,
Any resolution to my issue yet?
Kindly get back to me soon.
Merry X'mas,
Andrew
Sent from my Windows Phone
------------------------------
From: Andrew Liew <altca4@gmail.com>
Sent: 20/12/2012 2:37 PM
To:
jimmy_low@asus.com
Subject: Re: Reference screen shot for ticket
Hi Jimmy,
I have shots on the, bad metal lining of the phone as well where I can
send you this evening of you need it
On Dec 20, 2012 2:32 PM, "Andrew Liew" <altca4@gmail.com> wrote:
Hi Jimmy,
Thank you for getting back to me. Attached is the reference ticket.
Looking forward to your favorable reply.
Regards,
Andrew/altca4