RE : Forums contact window and sales & RMA reserved items @ service center :

clon22

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Hi guys,

Please note that we will not be open on Thurs, 31st Dec.
Business will resume on Mon, 4th Jan 2016.

Wishing everyone a Happy New Year! :D
 

clon22

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It's another year and CNY is around the corner. :)

Reminder to take note of the length of time for RMA during this period :

Please take note that RMA periods will take longer than usual during CNY period.
As Tw will have at least 10days(2 weeks) off, Cn(factory side) will be minimum 15days(3weeks) off.
Usually, they will face manpower shortage after returning from CNY.
RMA timing will easily take 8-10weeks or even more depending on the models.
Please take note.
 

b3n

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How's the rma time lead now? Is it still slow with backlogs or now is a good time? Need RMA a GTX760.
 

clon22

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Just a note.
I will not be around the rest of the week.
Overseas for a short meeting.
Will reply PMs when I'm back next week.
Anything urgent, please call to office to enquire.

Thanks! :)
 

clon22

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Update :

I'm back to office.
Will slowly clear the outstanding PMs today. :)

Cheers.
 

clon22

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Hi guys,

Just a note.
I will not be around the rest of the week.
Will be overseas during that time.
Will reply PMs when I'm back next week wednesday.
Anything urgent, please call to office to inquire.

Thanks!
 

clon22

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Update,

I will not be around the rest of the week.
Will be overseas during that time.
Will reply PMs when I'm back next week Tuesday, 17/05.
Anything urgent, please call to office to inquire.

Thanks! :)
 

clon22

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Hi guys,

Please note that I will not be around for the whole of next week till following Tuesday(7th Jun)
For RMA and enquiries, please call in.
Sorry, as this whole week very busy too. :o

Thanks!
 

clon22

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Am currently overseas for conference.
Will be back next week.
Apologies for any delayed response.
Please call direct to our service center if there is any urgent issues.
Thanks!
 

clon22

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Update :
Will be overseas the next few days.
Pls call into service center if there's anything urgent.
Will be back next Tues(02/08) :)

Cheers.
 

clon22

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My PM has been cleared.
PMs can go through again.
Please try PMing me again.

Thanks.
 

clon22

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I'll be overseas later this week.
Will be back on Tuesday.
Any urgent issues, please call into office/service center to check.
Other stuff, will reply when I am back. :)

Cheers.
 

clon22

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Hi all,

If you don't receive my reply in a day or so(exclude weekends),
please call into service center to check.
I know my PM is full.
I have a lot on my plate at the moment so replies will be slow.
Also, this 15th I will be overseas and will only be back on the 20th.
As usual, please call directly to office if you need to check anything.

Thanks.

/Andy
 

clon22

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I'll be overseas later this week.
Will be back next Wednesday, May 3rd.
Any urgent issues, please call into office/service center to check.
Other stuff, will reply when I am back. :)

Cheers.
 
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