My final rant at Vpost UK.
After so many emails and conversations with their loyal customer service, my last item was finally assigned to me. This last item was part of a 5 items for which I paid up immediately. On the same day, I received an email notification that only the last item was shipped out. The next morning, I received a notification that the item has been delivered to my pop station. What this means was that the item was already shipped to Singapore, when all this time, the customer service had been reaching out to the people in UK to search for the item.
A couple of days later, I received an email from their customer service stating that they were unable to find my item, and required a tracking number, even though the item had been delivered.
This is how screwed up Vpost has become. The way things have turned out, it is fairly evident the core processes in the business model has broken down to the point where no one knows what is happening.